Hotel berhampiran Hibbett Sports, Clovis

My recent stay at a Travelodge hotel was, regretfully, an experience I wouldn’t wish upon anyone. The conditions were beyond unsanitary and the service was significantly below par. Upon arrival, we were kept waiting for 20 minutes before the receptionist appeared. When I was finally assigned a room, the key card didn't work. Instead of addressing the issue, the receptionist simply moved us to another room, a solution that seemed dismissive and unprofessional. The replacement room was a nightmare. It was infested with roaches, bugs, and flies, creating an environment that was not just unclean but also deeply disturbing. Dead roaches adorned the walls and live ones crawled over the TV. The terrible smell that filled the room was the icing on this dreadful cake. The bathroom was equally appalling. The bathtub was so dirty and unsanitary that it was unusable. Linen and towels provided were filthy, forcing me to purchase bedding from a local Family Dollar store. The room's lampshade was broken and torn, adding to the overall state of disrepair. The door didn't shut all the way, raising serious security concerns. There was a visible buildup of dirt and grime on the walls, evidence of the hotel's neglect of basic cleaning protocols. Despite the glaring issues, there was no resolution offered to rectify the filth in the room. The hotel is in desperate need of major renovations, as even the parking lot was riddled with huge potholes. Due to the unbearable conditions, I was unable to stay the entire night. I considered sleeping in my car, but the extreme heat made it impossible. I ended up leaving to find a more habitable place to sleep. This Travelodge visit was an absolute disappointment. The lack of cleanliness, pest infestation, and poor customer service combined to make the stay a distressing experience. It's clear that the hotel is failing to meet the most basic health and sanitation measures. I strongly urge the management to address these issues urgently. Until then, I cannot recommend this hotel to anyone.

First, The employees didn’t know where the rooms were so I trekked up and down flights of stairs in freezing cold with bags and a big dog. Then when I called Wendy said that wasn’t true, asked who it was, and said she didn’t know who that was, then messed up by admitting it was a housekeeper in the same breath as denying knowledge of her! Second, Once I finally got into the room it smelled DISGUSTING - like cigarettes. I called to get another room, but they wouldn’t accommodate me without making me go to another bldg altogether and back up some stairs and then it would have 2 beds and not be a suite for my husband and myself. If a room says non-smoking it shouldn’t make you have smoke headaches from the smell. I asked for the hotel manager, but they had no after hours manager. I had to stay in the room and wait to the next morning for the manager or try to get money back from the website I booked thru. They had no number for corporate customer care either! I tried to look it up online, but the number is disconnected. Lastly, I told Wendy I would call corporate to complain and credit her in this review and hung up. Suddenly Wendy called us and to say there was a noise complaint made against us. We made no noise and it was so obviously BS that I had no response. I hung up on her. I will try from home to make another corporate complaint.

Great stay! Clean room, comfy bed, plenty of hot water in a clean bathroom. Breakfast was good, staff friendly, easy access off interstate.

Pros: Nice towels, Great free breakfast, Friendly helpful staff and Nice (hot) shower pressure. Cons: 1st this is a MOTEL not a hotel 2nd: my room was in the back and was facing the highway. I had to put in my head phones and play calming music to drown out the noise 3rd the floors were 1990s ceramic tile, the beds were way too firm, the bed coverings thin and uncomfortable, and the sink area was outside of the enclosed shower and toilet. You get the idea. This was an outdated motel from the 80s or 90s. Maybe even older. I won’t be staying here again.

房間寬敞，乾淨明亮，一貫的風格，前台服務幹煉，迅速。停車位充足，