Hotel berhampiran Biserica Sfântul Ierarh Alexandru, Cluj-Napoca

I stayed 4 nights in Hampton by Hilton Cluj-Napoca. The staff are very friendly, and especially Maria is one of the best hotel managers I have ever met. She was very welcoming and helpful from the beginning to the end of my trip. The hotel is 5-10 minutes from the city centre by walk. The rooms are very comfy. So, if you want a good night sleep this is the best option to stay, not at the very centre of the city, away from the crowds. Breakfast is very nice and even I had an option for gluten-free bread from the kitchen. There is a shuttle option for the airport if you want to make a reservation. There is a special guest room if you want to focus or get rest for a while. This was my first time in Romania but definitely will not be the last time. Thank you!

Liked · Location is within walking distance from the centre and old town, but it is still a 20-25 minute walk. Clean room. Average breakfast. The deep fried zucchini is very good. I had a room towards the yard and it was very quiet (both towards the outside as well as towards the hallway). Disliked · The hotel interior feels sterile and not cozy. Part of the reason for this is that the lighting in the hotel throughout is cold white and in the rooms the lights are much too strong (except bathroom, where it is not strong enough). Suggestion to management: hire a lighting consultant for advice how to change to warmer light to make the lighting work to the hotel's advantage. Also add a few plants here and there to reduce the sterile feeling. I missed fresh bread for breakfast, only toast was available. The music during breakfast was extremely cheesy, elevator style (maybe suitable for pensioners?). However, the real problem was that I was double charged for a one night stay. I was getting suspicious about payment issues already when the owner asked me if I wanted to change the credit card that I had used for the reservation through another website. (Was it to cancel my original reservation in order to avoid paying commission to them?) Since the credit card reservation for the second night was never cancelled even though we decided to stay only one night, I had to write and complain. Despite writing four e-mails about it (of course using the correct e-mail adress) I never got a response from the hotel. Finally I turned to my bank showing them the proof and the bank swiftly reimbursed me for the double payment.

This was our first visit to Cluj, and we had originally booked the Radisson Blu, but to my surprise when I was browsing Marriott Bonvoy’s app this hotel came up. Newly opened only a few months. This country are is simply the best I have stayed in. The Arrival We drove from Bucharest and we were messaging through the Marriott App for car parking guidance, to our shock on arrival the car had to go in a lift! Very clever use of space and the car park was super clean and very convenient. Price at €20.00 a day, looking in the surrounding area at the not so secure car parks there’s only a couple of euros difference and the hotel feels safer. Check in was smooth, team knowledgeable but the lobby just has a very modern, fresh feel. Bright and presents itself in a minimalist but luxurious form which is very surprising for the brands positioning, but so very welcome. The Room Technologically led, modern, very clean. One of the comfiest beds and pillows I’ve had a while, and they took note of my preferences which was great to see. Daily housekeeping kept the room in check and i really liked the music in the bathroom and the hotel corridors. Bathrobes, slippers and water were all present in our Superior King Room. With this room type we were on the first floor and it didn’t come with any view but that didn’t bother us as we had a big window that could open and with it being city centre views weren’t on the priority list for us. The Breakfast What a spread on offer and beautifully set up and with the friendliest of team members. Most courtyards would just have the buffet but my partner asked for something off menu and they made it no problem, and subsequently for the following three mornings they made it without issue, a slight nod on arrival to confirm that’s what he was after and they made it. This was a true example of anticipatory Serivce and personalisation. This hotel for me is a stand out for a city like Cluj, it’s in such a good location right in the old town and offers such a good experience for those in Cluj. 10 out of 10! Well done to the Courtyard Cluj Team! I’m sure you will grow even stronger as the hotel matures.

The stay at Double Tree Hilton was fantastic The overall service by the staff was stellar and their friendly manner and enthusiasm to assist made us feel very welcome and taken care of The restaurant staff were very knowledgeable about the menu and made many excellent suggestions as to what to eat , the breakfast team was the same we were here a number of days and they even dialed in to our preferences House keeping kept the room in tip top shape and it was a pleasure to interact with them All in all the entire team made us feel very happy we chose to stay here Well done guys !

Professional staff members. Welcome you with smile and their breakfast is impeccable. I love it so much I’ll go stay there anytime I’m in Cluj. 🙌. I recommend signing up for their rewards to get 10% off foods and beverages. They have breakfast for champions and their restaurants food is good as well.

Hands down one of the best hotel stays I have experienced. We stayed 3 weeks and initially I was concerned it would be too long, but I didn't want to leave. Rooms were spacious and clean. Bed and pillows very comfortable. Beautiful view from the balcony. Location was close to City Center, a few minutes with an Uber or Bolt. The breakfast was good and enough variety. The staff in the restaurant was attentive and professional. The staff at the pool and pool bar was great. The pool itself was big enough and even on busy days not overly crowded. Great for swimming laps when not busy (usually mornings). The front desk staff was helpful. I highly recommend this hotel and look forward to going back next year

The room was very large and quiet, there was an office desk in the room, it also had a nice balcony and great overall amenities . There is a small shopping mall at the ground floor, with a market and 2 nice restaurants, italian and asian. The staff was friendly and always available. The breakfast was great, with a lot of choices and the food was delicious.

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