Hotel berhampiran Sacred Heart Church, Cobham

Hotel was clean and well located. Plenary of food options as on the services. No hot water in the morning, when I told reception at check out the just said there’s nothing we can do about it.

This is my second time staying at this hotel and I just cannot fault the service. Esther on reception was so helpful and even brought a little cuddly toy up to the room for my two year old daughter. The travel cot I had pre-ordered was already in the room when we arrived and we were given a lovely big room that the three of us could enjoy without being on top of each other. The room was spotlessly clean and all the cleaning staff were so friendly in the morning. Dinner in the restaurant was excellent (again a high chair was ready and waiting for us when we arrived) and whilst the breakfast is a buffet, it is a good selection and high quality. The only small thing I would suggest is that the quality of the coffee is improved and that all coffees are included in the breakfast as paying extra for a 'speciality coffee' is not really in-keeping with a hotel of this standard.

It was a good hotel with all the amenities in the hotel. The size of the rooms are pretty small but okay for an individual. best part about the hotel was the location, it is very close to Airport ( you can just hop on the london bus ).

Nice hotel for those their flights were suddenly being cancelled or delayed for stay 1 night. Room are big enough, clean and tidy. Bus stop is very close to hotel, I think 5 mins walking distance. Many bus to airport. But go to central side would take time. My package included breakfast, really nice breakfast, many foods and drinks to choose.

Stayed here with family while visiting Chessington theme park. The hotel is located in nice quite part with beautiful views. The staff were brilliant and very helpful. Staff recognised my membership status and explained all benefits. The room had few stains but overall was comfortable. Note the place has no restaurant or anything at walking distance but few local places offer delivery. Breakfast was unfortunately a bit letdown for us 2 days in a row as the hash browns were cold and croissants not warm! Being vegetarian that were the options I went for as didn’t have much choice. Thankfully good coffee machine so had lovely cappuccino. I will however stay again more for the great staff and the location of the hotel.

Very Great Place to live!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wow what an amazing hotel and amazing staff, never been made to feel so welcome. We attended Woodlands Park, for New Year’s Eve for a murder mystery black tie event, from the minute we arrived we couldn’t have asked for better. The grounds are stunning, the entrance beautifully decorated for Christmas and the architecture of the building was so lovely to look at. Once in reception we were warmly greeted by Steve, Justin and Aysha, Aysha checked us in and was so informative and friendly, the reception staff including Deborah just couldn’t do enough to make our welcome most enjoyable. Once in our room we were delighted by the room and how clean, spacious and relaxing it was, the toiletries were lovely, and the little extra touches like robes and slippers were great. The bed was comfy. Once we had settled in we went down to the bar to get a drink, Victoria was very welcoming and Evan ran around to find me gluten free crisps, they were very hospitable. We went onto the Murder mystery event and the staff were so professional serving the food and being very attentive to our needs. We celebrated midnight and welcomed in 2024, the staff were professional, welcoming and friendly and Wasiq, managed the night so well, the staff really worked hard. I wish I could remember all their names to thank them, but to name a few David M, and Sheldon who ran the night, Casey who worked so hard and really stood out. In the morning we attended breakfast after a fantastic nights sleep in a wonderful bed, breakfast was delicious and nothing was to much trouble, Fredy, Jay and the other staff could not do enough for you. We packed up and checked out but decided to sit and enjoy the reception with the fire, Steve and Magpy, along with Julian were so lovely, we didn’t feel rushed, they got us coffees, chatted with us and even took some photos of us all. Thank you so much to the staff and managers you made our NYE amazing. We will visit again. Unfortunately we lost Steve’s business card so can’t email him direct or thank him.