Hotel berhampiran Alexia＇s Enterprise, Coldwater

My son and I were in town for a baseball tournament, and reserved a “suite” at this hotel. We arrived late in the evening after a long drive, and went to bed shortly after we arrived. Upon checking in, we waited in line for nearly 30 minutes due to the fact that there was only one person working. The following morning, I woke up and opened a few of the curtains that had been shut when we arrived. I was shocked to see that one of the windows was shattered, and there were shards of glass poking out. We also saw just how dirty the room was in the daylight. Multiple light bulbs were burnt out. Also the main door lock stuck out a bit, so you had to slam it so it would shut. There was a television that didn’t work on one of the bedrooms. Before we left for our game, I again waited in line for 20 minutes. I showed the front desk clerk the photos of the window and the room in general. She said the manager mentioned that the window was “only broken on the outside” and that “lightbulbs are hard to find.” She also asked if we knew how to use the tv remote, and she said the door and window problems we did to the building settling. We checked out of this place, went to a beautiful Four Points hotel in Kalamazoo and tried to forget this nightmare of a hotel. Avoid it like the plague!!

My husband and I stayed here one night after finishing up some business in Kalamazoo. We enjoyed our stay. All the staff we encountered were very helpful and polite. Our room was clean and comfortable. Breakfast in the morning was good. I'm not going to complain about what they did or did not offer due to covid -- I've traveled to too many places where there is no breakfast in the morning and you make do on your own. Any offering, to me, is a plus. The only thing about this hotel that I didn't care for: the walls seemed extremely thin -- I could hear the tv in the next room doing its automatic smart device turn-on thing. When someone checked into that room, I don't think the person was being overly loud, but we could hear most of what went on all the same. Even so, it was a pleasant stay.