Hotel berhampiran Colmar Stadium, Colmar

If you leave something in the room you do not know you will get your belongings back. I had something stolen by the cleaning staff but at the receptiondesk they told me that if I can not proof it, it did not happen. I was really disapointed by this approach. To me a hotel is a place were I can feel at home, being in good hands. I feel angry and defenseless!

Die Mitarbeiter konnten unsere Buchung nicht finden, weder mit Name noch mit Bestätigung-Nr. Wir sagten, wir haben mit trip.com gebucht. Wir hatten Bestätigung-Mail und ein Login auf trip.com mit der Bestätigung. Wir warteten dann ca 20min, bis der Rezeptions-Mitarbeiter zu uns kam und meinte, er habe die Buchung gefunden, wir hätten ihm falsche Infos gegeben, wir hätten mit „niki-travel“ gebucht. Aber anstatt für uns nun das Check-in zu machen und eine Zimmerkarte zu geben, verabscheidete sich der Mitarbeiter in den Feierabend. Wir mussten dann erneut in der Warteschlange hinter ca 20 Gästen fürs check-in beim neuen Mitarbeiter anstehen. Nicht sehr kundenfreundlich.

Wife and I were here for 2 nights in Nov. The hotel was located just 2 blocks from the train station. It was an easy straight walk to get here. Our check in process was friendly and simple. We were given a wonderfully decorated room with plenty of space. Our room was clean and comfortable, bathroom amenities were pretty good with a nice hair dryer. WiFi worked great through out our stay. From the hotel we were able to walk to everything we needed to see in Colmar. There was also a Monoprix just about a 6 minute walk from the hotel which was convenient. The kitchen area serves all day drinks that was included (coffee & tea) which was nice. The kitchen also has plenty of plates and cups and utensils which we used every night to have dinner. Staffs were all masked up and they checked our Pass Sanitaire. We were here during the time when there were Xmas Market shuttles for all the small towns around Colmar leaving from in front of the train station. We utilized it for Equisheim and Turckheim. Breakfast was wonderful here every morning with lots of options. The hotel was pricey, I am glad the price matched the amenities and services. The hotel kept saying they didn't pre-charge me for the tourist tax before hand. but no matter what I do to convert the charges that was charged 6 days before arrival. The prices just don't line up, and it was roughly the 5 Euros tourist tax. I paid it anyways since 5 Euros isn't worth the time to argue. When we got home, my bank told me the total price in Euros they charged which included the tourist tax. So, I suppose they over charged me by 5 Euros, oh well. Somewhere there was either a mistake or miscommunication. Overall it was a wonderful hotel and we had 2 great night sleep. We will be back again.

Hotel ligt op loopafstand van het mooie centrum. Heerlijke bedden. Uitgebreid heerlijk ontbijt! Mooi gebouw. Je kan je auto parkeren voor 3 euro per dag in nabij gelegen parkeergarage.

Absolutely charming hotel with lovely and very helpful hosts. The hotel is full of character and has a sense of homeliness about it. Throughout the hotel there’s an eclectic mix of artefacts which make it all the more interesting and outside an almost tropical courtyard in which to enjoy a drink. Certainly this was the best breakfast of many we had in the region and we liked the fact we could reserve a parking space and also extend our checkout. The photos of this hotel do not do it justice. Our only disappointment was that we didn’t book more time here!

Super accueil dans cet hôtel plein de charme, très bien situé pour visiter le Lac Blanc et ses alentours. Petit-déjeuner délicieux et copieux, avec de nombreux produits locaux. Chambres confortables, décoration rustique et chaleureuse. Insonorisation pas parfaite et radiateurs un peu bruyant, mais ça ne nous a pas empêché de bien dormir. On reviendra sans hésiter si on repasse dans la région!

J'ai choisi cet hôtel pour sa proximité avec Europapark.. bonne surprise : l’hôtel est presque neuf, personnel très sympa, les chambres sont confortable et climatisées.. Le parking privé de l’hôtel est assez petit, mais il y a un grand parking gratuit juste a coté de l'entrée. Seul ”bémol” pour le moment : comme l’hôtel est récent, la signalisation n'est pas complètement installée et le GPS ne connait pas l'entrée du parking.