Hotel berhampiran Battaramulla Public Library, Colombo

As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!

I recently had the pleasure of staying at Mandarina Colombo, and overall, it was a positive experience. The hotel's location is convenient, situated in the heart of Colombo, making it easy to explore the city's attractions. The rooms were clean and well-maintained, providing a comfortable retreat after a day of sightseeing. The staff was friendly and attentive, always ready to assist with any inquiries or requests. The hotel amenities, including the on-site restaurant and fitness centre, added to the overall convenience of my stay. One highlight was the impressive view from my room, overlooking the cityscape. It added a pleasant touch to the overall ambience of the hotel. While the decor might not be the most modern, it exuded a classic charm that complemented the overall atmosphere. The complimentary breakfast offered a good variety of options, catering to different tastes. The culinary offerings were satisfying, providing a decent start to the day. However, it's worth noting that some areas of the hotel might benefit from a bit of updating, as certain furnishings showed signs of wear. Additionally, the Wi-Fi connection could be inconsistent at times. In conclusion, Mandarina Colombo offers a comfortable and convenient stay with friendly staff and decent amenities. It may not be the most luxurious option in Colombo, but it provides good value for those looking for well-located and welcoming accommodation.

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

My recent stay at Clock Inn Dehiwala was an absolute delight. The hotel location and exceptional service made it a memorable experience from start to finish. Upon arrival, the welcoming staffs Akash and Dara made me feel right at home. I arrived late at the night and check-in process was quick and smooth.Also they were giving me suggestions about my dinner for the night which is very thoughtful of them. The room was spacious ,clean and well decorated, bed and pillows are so comfortable and that makes me sleep like a baby through out the stay.The bathroom is like a half of the room size, shower area is seperated with glass doors. The breakfasts is excellent with a choice of continental and some local foods with fresh fruits, Juice and serials.Sangeedhaan is always will be there at live cooking station with a big smile to help you.The only suggestion I have is to have a cold milk during breakfast time. I really enjoyed the garden out side of the room where where you can enjoy complimentary coffee and tea through out the day . The housekeeping staffs, Neris , Kogul and Sagar is so friendly and always will be there to assist with a big smile. Specially Neris,he will always greeted with a big smile. Throughout my stay, the staff went above and beyond to provide excellent service. From the front desk to housekeeping, everyone was attentive and accommodating, making my experience even more enjoyable. In conclusion, Clock Inn Dehiwala exceeded my expectations. Whether you're visiting for business or leisure, I highly recommend this charming hotel for a wonderful getaway. I can't wait to return for another stay in the future.

The stay was marred by the fact that our Trip.com booking was not received by the hotel and as a result had to pay the hotel additionally and at a higher rate in order to stay. We have yet to get this resolved

We stayed at this hotel for our first two nights in Sri Lanka. Check in was a breeze and the staff was very helpful and gave us great service. Room service was devine and we were hooked on the locally made kottu . Dinner and breakfast the next day was also very good with a variety of foods to choose.

ITC Hotel in Colombo is like my second house for me and my family. ITC, which has a luxurious ambiance, great hospitality, and amazingly wide variety food, is highly recommended! coffee shop on the 2nd floor serves decent coffee, and a buffet restaurant on the 3rd floor provides fresh, healthy and delicious food and the bridge lounge on the 29th offers calm high-tea time with an amazing sunset view. All staff are very well trained so they make you feel comfortable. Especially I want to say thank you to a general manager Sujeet, a very generous manager Jalill and a Chef chamanta and a lady staff Tarushi. We can have a great life in SL because of you all.. Thank you so much.

We visited C1 Fort hotel Colombo end March 2023, as a couple. The hotel is located in the center of Colombo, close to the Fort train station and World Trade Center. The location serves as an excellent starting point for exploration of Sri Lanka's biggest city. Modern and tidy reception floor and kind and smiling staff make sure that your needs are attended to quickly. We needed an early check-in and it was no problem to arrange it. The room was very big and featured good AC system. Prices are fair and affordable. Guests (especially smokers) will love this place because it features very big covered rooftop terrace, outfitted with ventilators. Morning cofee or a nightcap with a view to the city you will not forget. Right next to the hotel there is a bar where you can bring your drinks from, and just around the corner there is big souvenir shop (Laksala – State owned gift and souvenir shop) with low prices. If you are starting your Sri Lanka tour from here it may be advisable to buy some souvenirs here, because the same items will be considerably more expensive if you buy them elsewhere around the country. Currency exchange point is conveniently located 20m from the hotel entrance, tuk tuk ride as well. The Fort district with restaurants is 5 min walk from the hotel. When we come back to Colombo, we will certainly come back to stay at this place, there is no better recommendation.

OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.

I came with 24 Turkish group, all enjoyed the stay. All guests are very happy food also deleted beautiful location room also very clear everything was happy. Nice beach also the staff was very nice , Sithmini was the the hotel front office representative, She was smily and help ful