Ulasan Renuka City Hotel

Rude morning shift staffs. The restaurant staff was eating while he’s service guests. ***

Perfect location. Hotel rooms are big and clean. Customer care and room service was excellent. Recommend this place for your short vacations with family and friends.

wife on 3rd floor was at times was not effective. No menu card for room service, no papers to make notes. No Indian channels on tv to watch tv serials.

還不錯，設施有點點舊，住過一次了，服務員便捷高效，樓下的吃的也很多。去海邊走路十幾分鍾到。

相當不錯，位置很好，值得入住

A great place for a very comfortable stay in Colombo. We stayed in a deluxe room which had all the amenities we required for our stay in Colombo for 11 nights. The service was always polite and with a smile. All in all, a great place to stay in Colombo.

The location was good, they have two buildings, one is old and other one is new, I stayed at new building the WiFi service was not working and the staff always give excuses about the service restoration but not fixed. I suffered with bad internet service. The breakfast was reasonable. Near by so many hotel with different kind of foods also big supermarket just a cross the road.

I have been staying at Renuka City Hotel from year 2007. Most of my stay at Colombo has been at Renuka City Hotel . This is value for money hotel located on Galle Road. Most of the other hotels in Galle Road are luxurious hotels, Renuka City Hotel has two blocks with rooms in the new block being more new and spacious. The old block houses rooms which are cramped with little space to move around, the bathroom and shower area are bit tiny. However the beds are comfortable, the bathroom functional. There is small desk to work, Wifi is decent. There is a swimming pool and small gym too. Aircon is of the old style and the air flow does not get controlled even if you regulate the temperature in the thermostat. The positioning of the aircon vents in some rooms directly hit your bed while in some rooms it is in the corner. So either you are getting too old air directly on to your bed or the room lacks sufficient airflow depending upon how the aircon vent is positioned. Clearly the rooms in old wing is showing signs of wear and tear. As this hotel is on the main Galle Road, the rooms facing the main road will encounter good amount of noise coming thru your room from the road specially during the day ( of vehicles passing by ) The room windows are not sound proof. For a light sleeper it's best to choose the rooms not facing the main road. The staff at the hotel are helpful and accommodative. The check in desk is small and managed by 1-2 person, so you might need to wait a little longer if there are more guest checking in at same time. Their in- house restaurant "Palmyrah" is must visit if you want to experience traditional srilankan food. The restaurant is welcoming with choice of Srilankan Cuisine, Indian and Continental. The food is equally tasty though a little pricey. Overall a decent, safe, clean and neat hotel for short stay in Colombo.

We stayed here for 5 nights. Received very well. The bell boys unloaded our luggage from the car and took us to our room. They provided an umbrella cover too as it was raining. The reception area looked gloomy, dark and unwelcoming. A few more furniture, some plants, and better lighting could improve the first impression. Staff was extremely good and helpful, so was booking in and checking out. Rooms were reasonably large with A/C and a good shower room. Didn't realize they top up the tiny shampoo and shower gel rather than replacing-"saving the planet?" Very good breakfast. The Palmyra restaurant was excellent.

our each and every stay at the hotel was so much exceptional. The rooms of the hotel are clean and cozy. Housekeeping staff is very helpful.The friendly hotel staff is giving a superb service to the guests always with nice smile The hotel is a relaxing and calm hotel which is convienient. . I would highly recommend anyone considering Hotel renuka Colombo, for their next stay

I booked here to stay for 3 nights after my tour and given its location the price was very reasonable. I didn’t expect the pool and gym to be in the adjacent building (depending on what room type). The gym facilities are the best I’ve seen in Sri Lanka. No bottled water in rooms but they give you filtered water in a flask ( Food City is across the road I went to buy water). You will need to ring reception before you go to the gym/pool then they will send staff there. The room is small and dated it could benefit from some renovations as the light switches and PowerPoints are old. The cupboard looks like it’s from the 80’s. The main issue is the walls are not sound proof I can hear slamming of doors, people in the next room singing and the electrical noise of the fridge running. One housekeeper wasn’t overly friendly when I asked for a second towel I got asked why, I didn’t get a second towel when I returned to me room! Also once after housekeeping I had no toilet paper so I had to call reception again. Pure laziness I think. There’s old cup marks on the coffee table, doesn’t look good. I would say it’s more a 3 star than a 4 star hotel as advertised on *********** . It’s ok for the price and a clean bed to sleep in. Reception and other staff have been friendly and accommodating.

I recently visited the hotel. Everything was very nice. I had a good time and unforgettable experience in the bar. food was delicious, drinks were very authentic and consistent, staff were friendly. Parking found very convenient too. Thank you very much.

Priyantha Kumara the chief concierge was terrific and promptly returned found needed paperwork and returned it. Room is great and clean. Close to the boardwalk . Drinks were great and pool was very nice

Let’s get to the point.. food was amazing and matched our expatiation, “yep the F&b staff including the F&b service manager have the worst customer service “. Basic knowledge of service like not providing finger bowl, tablet set including cutlery and plates where so dirty. Lack of “communication issues” cleared our buffet ahead of schedule time. Most of all embracing thing in front of our family members for the settlement. While the event is going on. Despite of depositing the advance payment. We won’t be recommending this hotel at all…!