Hotel berhampiran Museo Civico di Storia Naturale, Comiso

Used this place as a base for touring the hill towns of South East Sicily. We found it well located to get to Scicli, Modica and of course Ragusa. All within 20 minutes drive. We arrived late on a Sunday and helpful lady on reception gave us great recommendation. Lovely big room, spacious parking area and big plot to roam. Inviting swimming pool with lots of loungers - bit too cold to use in May though. Poppies and wildflowers abound the grounds. Environmentally conscious theme. Local products well in evidence at breakfast. Good choice of food and great fresh blood orange juice! Overall incredible value. Would come back!

Location all'impatto non ti dà l'area di hotel a 4 stelle. Struttura con dettagli trascurati. La camera do la sufficienza è accogliente è pulita, ma i materassi non erano comodi per il mio tipo di standard.La colazione molto deludente con il minimo essenziale. I servizi pessimi, domenica mi ritrovo in piscina senza sdraio perché già riservati suppongo a gente esterna perché ad ogni sdraio c'era il cognome e per me che ero alloggiato li dopo una lamentela hanno dovuto risolvere il problema recuperando sdraio da qualche parte.Piscina sporca da insetti e non pulita abbastanza.Le sdraio molte vecchie, pavimento in legno trascurato. Il mio check in di pomeriggio é stato ben accogliente dal ragazzo della reception. Al prezzo avrei dato qualcosa in meno perché non ne vale la pena. Mi dispiace sono rimasto insoddisfatto.

L'hotel si trova lungo la strada di collegamento tra Ragusa e Marina di Ragusa da cui dista circa 12 km. Per spostarsi, quindi, bisogna disporre necessariamente di un veicolo. La struttura è molto carina, con una grande piscina, la palestra, ristorante e bar. Dispone di ampi spazi, tra cui anche un anfiteatro per spettacoli ed un ampio parcheggio interno gratuito. Le camere sono spaziose con affaccio sulla piscina (la nostra) ed il letto comodissimo con topper. Tv 42” ed aria condizionata regolabile dagli ospiti. C'è anche un piccolo frigo con due bottigliette di acqua gratuite e, nel bagno, i soliti accessori. Veramente fantastico il buffet per la colazione soprattutto per chi (come noi) gradisce il dolce e la frutta la mattina. Abbiamo trovato, infatti, diverse specialità di dolci con crema ed alla mandorla e frutta di diversi generi. In conclusione, un ottimo soggiorno anche se solo per una notte ma ci sarebbe piaciuto poter rimanere per una settimana. Sconsigliato per chi non ha la macchina e viaggia con i mezzi pubblici.

Located out in the fields about 10 km from town. The hotel privately owned is old world & beautiful. Hotel staff are very friendly & helpful. We had a room with a lovely balcony, were we sat each night. Very comfortable beds. The restaurant carries the prices of the Michelin hat it achieve in 2018. We did not eat there as we did not fancy the menu, but mainly the 4 euro cover charge p/p the highest cover charge we have seen in the 10 weeks we have been in Italy & Sicily. The breakfast is lovely, a large variety on offer, The first breakfast offer where the hot food is actually hot. The only negative the cleaners do not include the balcony in their cleaning routine, our table was filthy & a sun chair had droppings on it reception tried to tell us it may have rained????? beautiful blue skies, & if so why wasn't it cleaned during our stay.

This hotel is a former palace so the room is decorated in baroque style. The breakfast room is beautiful with a very good breakfast and service. That’s all for the positives Firstly , it’s not located at the older , historic part of town. It’s about 30 min walk down the hill and multiple stairs and then 30 min walk back up the stairs and up the hill. I booked the suite since we were traveling with 2 kids and got a large room with 2 uncomfortable foldable beds for the kids. When asked for a beach towel, was told that the charge was 5 euros per person ( charge , not a deposit!!). I would advise to stay elsewhere in beautiful Ragusa.

When we arrived a lady at reception helped us to carry our luggage to our room. We slept very well indeed because the hotel was situated in a quiet street, yet very close to the centre of Ragusa Superiore. It was amazing to walk and cover virtually the entire area to see the charming historic sights including so many churches in both Ragusa Ibla and Ragusa central, and to hear their bells chime regularly, was a beautiful experience. At breakfast, ladies greeted us, and each time we wanted certain edibles, the ladies came to our assistance. De Stefano's Director, was exceptional and made our stay perfect by going the extra mile, offering advice if we needed anything out of the ordinary. What a welcoming professional she is, always homely, smiling and happy. All the staff were terribly friendly and helpful, and so very eager to please and the service was first class. The room was kept in pristine condition and the bed was extremely comfortable. The hotel's position was fine, close to the many steps down and up to Ibla, and then up to the centre of Ragusa to go shopping or sightseeing there too. Restaurants were plentiful and with a little detective work, we found brilliant eateries off the beaten track and oh my, the variety of so so tasty cannoli became mind boggling. The venues that stood out for us for dinner were La Taverna Del Lupo, authentic and one we kept going back to, Trattoria da Luigi, Trattoria La Bettola and if you do not mind walking off a heavenly meal, then you must dine at Trattoria nto' Cumannanti, what a down to earth fun place with bustling atmosphere to enhance your taste buds. For lunch or a bite to eat, you have to go to Benvenuti al Sud, small family run with fantastic home cooked meals, and for an incredible variety of yummy delights we found ourselves returning often to Caffé Sicilia which had everything, and finally look out for fine bakeries such as the Panificio Carpenzano located in Corso Italia, and others presenting scrumptious and wholesome snacks. We had a wonderful stay at the De Stefano Palace Luxury Hotel. It was a fantastic holiday and it was a real pleasure to stay at the De Stefano. We found The De Stefano Luxury Hotel superb, and Ragusa Superiore and Ragusa Ibla were fine examples to see Sicily's splendid architecture. Well done De Stefano, truly recommended.

We stayed here as part of a group. Our room was lovely, but rather cool and dark, with a tiled floor, so if staying in the cooler months take pyjamas and slippers. There was (plug-in) heating in the room. The shower room fittings looked ancient but worked very well, with a plentiful supply of toiletries and towels replaced regularly. Breakfast was excellent, with a variety of freshly prepared fresh fruit, meats, cheeses, some hot food, croissants, warm rolls and bread for toasting. AND a huge array of sweet things. The coffee could have been better, but lots of different teas available with a teapot. We only had 2 dinners here, neither of which were that special, but the restaurant was always full in the evenings. Staff were helpful, friendly and spoke good English.

We first visited Modica Palace Hotel last summer and loved it so much we decided to return. We soon found that things had dramatically changed. We were old the hotel had changed hands. Skeleton staff, dinner that used to be amazing but now on a set menu that never changes so for us with the half board would have meant eating the same things for a week. The staff tried to help but we were not enjoying our meals at all. There were only 4 people dining in the restaurant each night whereas last year it was always full and despite this we had to wait for hours to be served. On more than one occasion our food did not arrive as ordered and we sent it back. On our last night I ordered a steak well done and I received it rare at which point we just got up and left. It is obvious that there are issues at management level, cost cuts is the one standing out but what was unacceptable was the Manager's behaviour. When we asked for a refund on our meal he got angry and his behaviour was quite aggressive, he told us there were no problems with the hotel and the reviews were good. He was not interested in listening to our feedback and he just left while we were talking and slammed the door on us. If I was the owner of this business I would be worried. A good manager always tries to accommodate customers and listen to their issues even act out on them so that customers do actually go back. I have recommended this hotel to so many people but will no longer do that and definitely will not return. It's such a shame.