Hotel berhampiran Campings, Constanta

Geschäftlich war ich in drei verschiedenen Hotels hier in Konstanta. Alle hatten vier Sterne aber nur eins konnte mit Service, Freundlichkeit, Sauberkeit und Kundenservice überzeugen. [Das On Plonge Junior]. Die Mitarbeiter sind alle freundlich. Das Zimmer immer top sauber. Essen und Getränke waren wirklich gut und günstig. Ebenfalls zu erwähnen ist hier die kinderfreundlichkeit und die Möglichkeit für die kleinen zu spielen. Eine extra eingerichtete Spielecke und Bolzen vor dem hotel war zu keiner Zeit ein Problem. Wäscheservice wurde auch angeboten und hat sehr gut funktioniert. Alles im Wäschebeutel abgeben und 48h später gewaschen und zusammengelegt zurück. Ich erwähne das hier da in einem anderen Hotel zwar auch Wäsche gewaschen wird aber nicht die Unterwäsche. Ganz ehrlich, was soll das denn. Abschließend ein ganz dickes Lob an das ganze Team vom On Plonge, macht weiter so.

The architecture is fantastic, ancient Egypt is present everywhere. The terrace is dreamy, it invites you to taste a glass of rosé wine in the evening .... What I think you should have is an indoor pool ..... Success

We stayed a week at the Iaki Hotel (and were sad not to meet Gheorghe Hagi !) We were very pleased with our room 303 which was extremely comfortable, the bed was good and quality linen. We had a large covered balcony with a sea view which was lovely. The bathroom was also good but need to mention the bath grab handle was coming away from the wall, we could have done with a rubber mat for the bath as it was very slippery and the towels were large and plentiful but over boiled and needed replacing. However it was otherwise a good bathroom. The front desk staff were exceptionally good and helpful and sorted us out the hop on hop off open top tourist bus into Constanta which we thoroughly enjoyed. The bus stops close to the hotel both directions and amazingly was only £2 each for over 2 hours ride. There's no audio though and the provided map was difficult to follow with 100 numbers, but it was fun ! Breakfast was a bit of a struggle, bread ran out by 9.30 most days and one day the bread available was very stale. The orange juice was lovely as were the croissants. The cooked section did not really suit the English palate, the omelettes were like tasteless leather and who eats salad for breakfast ? I absolutely loved the pool BUT there is a children's pool but the children were all in the main pool and in the deep end with water wings on and jumping in so getting a swim at times was difficult. People also put very large inflatables in the pool which again was tricky as they kept tipping the occupants over into the water. I was twice knocked by children diving in. The other disappointment was the lack of collection of plates and plastic tumblers etc - while the 2 pool staff sat playing on their phones. Three parasols blew over during our stay and one hit my husband but no-one came to see if he was ok, he was, but had a graze where the broken off part hit him. It also hit a man standing by the pool but the pool staff just collected it up and never asked if everyone was ok. We ate 3 nights in the Terrace Restaurant which was ok but it was hard work getting some staff to get our order right. To be honest some staff are rather sloppy and it is not possible to tell who is the Manager because that person needs to be about more making sure things are running smoothly. It is a very comfortable place to stay and I am glad we stayed there as it is classy in appearance and rooms appeared to be sound proof. I would stay there again if I came to Mamaia but I hope some of my criticisms are taken on board as helpful to improve the customer experience.

Ich bin sehr zufrieden mit der Aussicht auf den See. Freundliches Personal. Parkplatz vor dem Haus.

Impecably clean. Maximum attention to details: no restrictions about using the spa area,you can stay as long as you want, the temperature is carefully controlled on all hotel areas,I felt no disconfort on leaving the spa area to get to my room, they constantly perfume the air , there is low volume music suitable for total relaxation. The room was cleaned every day and the towels,bathrobes changed and shampoo refilled, any demands were met quickly. Breakfast was diverse ,tasty, good expresso. And the massage, amazing.( Felicia and her collegue we're profesional and pleasant). Always a pleasure to stay at this hotel