Hotel berhampiran Holy Trinity Church, Cookham

Ideal work venue, clean with nearby food

We stayed at the Great House to celebrate a wedding anniversary and overall the hotel didn't disappoint. Check in was easy and our room was ready earlier than expected which is always a bonus. Our room was beautifully decorated with lovely touches such as pots of sweets, free water and some lovely classic touches such as the old phone. We had a river view room which is a bit of a stretch as you have to see over some rooftop vents to see it but that cant be helped and was very nice. The room was absolutely spotless and the bathroom in particular is very high spec which you would expect in a boutique hotel like this. The bathroom was incredibly hot but not a problem at all and a fan had been provided if it was or if the main room became too hot. We were woken up by a fire alarm which went on for about 15 seconds at about 9am and certainly was a bit of a shock and incredibly loud (which is a good thing in an alarm!) but wasn't ideal. The staff didn't mention anything but an apology would have been nice but we didn't raise it so maybe they weren't aware of the problem. The only other problem which we did raise was the service in the Coppa Club which is where breakfast is served. We ate there twice during our stay and both times encountered issues with service. We wouldn't have returned but felt obliged as Breakfast was included. Considering how lovely the hotel is and the service provided is superb it is a shame it is slightly tarnished by the next door restaurant. Overall would definitely recommend staying here and certainly didn't see any of the parties that some people complain about. Hopefully will be back soon.

What an excellent venue for a meeting! My experience at the Cliveden House was absolutely fantastic from start to finish. My reception was well managed, from check-in through my suitcase being delivered ahead of me to the room. My room was large, comfortable and well appointed. The tablet in the room available to review the information on the resort's amenities and grounds was appreciated, as I was also able to read a number of periodicals offered. The meeting facilities were excellent, providing strong WIFI connectivity, as well as beverages and snacks. The young man on staff that managed our meeting, and was also a server at our private dinner Wednesday night, was very attentive and did an extraordinary job. I apologize that I can't recall his name, but he is an asset to the staff at Cliveden House. Finally, I found the food to be delicious and well presented. One of my colleagues was displeased with a white wine selection being served, and the staff quickly addressed the situation by replacing it. Yet another great example of the Cliveden House staff moving quickly to ensure our experience there was good. Overall, I had a fantastic stay at Cliveden House, and I would recommend it to anyone planning a meeting, looking for a relaxing getaway or hosting a special event.

A great place to stay, not far to travel to legoland Windsor and Windsor castle. Also a range of Asian food places and supermarket and newsagent shop just down the road from holiday inn on chavley road. Daily cleaning and beds made, clean towels given. Great deal with dining experience, adult pays and kids meals free for age up to 12. Free popcorn, lemonade juice and free activity packs for kids including board games. Excellent Wi-Fi connection no issue. AC in good working order, kettle provided for on the go food like noodles, pasta, tea/coffee. Iron with ironing board provided came in handy. Also hair dryer provided.

房間和服務都很好唯一的不足就是酒店沒有停車場需要停在對麪的火車站再走回來。

It doesn't take much to send your bar staff on a cocktail course and buy a ice crusher to make a margharita. Please don't advertise it if it can't be made. Very expensive too considering it tasted of soap and had big chunks of ice floating in it and a slice of lemon and not lime. I chose to stay for two nights as a destination hotel rather than 'just a hotel near the airport' so I suppose you could label a 'service' hotel but I have felt after being here for one day and one more night to go, it is not a place where people want to create or make relationships as I have felt it being rather a 'no' environment. I have done my best to be friendly but felt a little bit like more of a nuisance for wanting to create more relationships as a solo traveller especially when at 10 staff started to clear breakfast before I was even finished at 10.30 and then looked at a plate I had taken with me to my room as if to say 'you shouldn't be taking that' when it felt too uncomfortable to finish it in the main room. I may be unusual in my longer stay but I have still paid and a good customer and travel and stay in hotels a lot. The price is a good deal but that should still reflect good service. There should also be instructions on how to work the tv as I couldn't and then I met two ladies who had sat in the lounge for 4 hrs because they also couldn't work it so I helped them out. I train staff in friendliness and not saying they weren't but in my opinion, their needs to be a bit more approachability for a hotel near a major London airport with such incredible facilities such as a roof terrace overlooking the runway. It feels a bit like it has been forgotten and just left to be as it is as a very small part of the large Thistle Hotel Chain.

The service was excellent,, enjoyed the breakfast the staff was very pleasant always willing to helpb

Really good location, good vibes and staff is really co-operative and friendly specially sohabh