Wonderful Hotel, clean,well run, lovely staff. First impressions. Clean, quiet, Reception staff friendly, efficient and knowledgeable always a pleasure to greet and be greeted by reception on passing the front desk. Help available if needed to have cases taken to room. Room; large bed, sofa seating area with 2 small coffee tables, bench at base of bed, good choice of pillows, good clean white linen. Double wardrobe with full length mirror inside,no drawers inside only one shelf but ok for me.( suggest using those packing bags that have zips easy to place on the shelf straight from the case) Opposite alcove held free safe plus smaller mirror fixed at back of alcove. Shelf housing tea/coffee facilities with 2 tcups 2 coffee cups, tray with assortment of; milk capsules, sugar, tbags, coffee capsules .1 Bottle of water in the room this can be refilled from water machine in Velvet lounge ( free) Air-conditioning worked well altho to lower temp? Think standard 22°. Bathroom ; large shower, sink large mirror, hairdryer no funnel nozzle, bidet and loo. Shampoo,conditioner, shower gel, hand wash and hand cream .pool towel already avaliable in the room. Bathrobe and slippers in room . Cleaner; Victoria, very conscientious and hard working. Nothing too much trouble, always had time to say hello and never felt intrusive if you were in the room . Rooms cleaned every day, towels replaced if left at the bottom of shower tray. Restaurant well run allocated time slot to arrive for evening meal. 2 blackboards one listing starters, other one sweets available both buffet set up.(same boards are used to give weather forcast at breakfast with some artistry added ..( fun to see) Evening Mains; extensive menu to choose from with a special of the day also offered. Food always arrived hot and fresh and well presented ..nice touch to have the mains served to you. Requests to tweak main meal ..just ask.. Restaurant runs very well, not overcrowded, noisy or any rushed feeling, you get to enjoy your meal without feeling they want the table cleared . Both restaurant managers run a very refined service. Eduardo who was new to the team always made a point of greeting you and without intruding on your meal asked if everything was to your liking. I feel this was the mantra for all staff as at no time was there any annoyance or interruption, only a genuine concern that you were happy. The lobby bar was efficiently run never saw a queue and drinks delivered to your seat and names always remembered. The pool and terrace was quiet. On occasion it was amusing to watch the musical sunbed saga as the sun covers different areas of the sunbeds/ terrace at different times of the day due to shade from the palm trees . Luca the main pool guy took pride in his job as I listened to his explanation to a client wishing to use the chair lift into the pool, plus his constant patrolling of the pool area to make sure it was clean and tidy for everyone. As a lone travellor I felt safe a
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