We stayed at Secrets Lanzarote in May 2024 and booked Secrets Fuerteventura as a birthday treat for me in July 2024. I was really looking forward to this hotel but unfortunately it hasn’t lived up to the 5 star expectations I had. Room: junior suite sea view. The view is amazing, the bed is comfortable and the bathroom is spacious and offers everything you need. The maids work hard and in general the hotel is kept very clean which is fantastic. However, we, as non smokers, couldn’t sit out on your balcony and enjoy the view as much as our neighbours kept enjoying cigarillos what felt like all the time. The hotel offered us a different room but couldn’t guarantee that there would be no smoke from others again. Smoking: in general I found this hotel off putting for non smokers. As mentioned above, it would be great to have non smoking and smoking rooms to avoid being exposed. When you walk to the main restaurant, you have to walk past the smokers who have their smoking corners outside the restaurant and by the entrances of the pool area. Guests also smoke at the beach and as there’s always a breeze you can’t escape it. Cigarette buds are in the sand due to this. Pool area: there aren’t enough sun loungers so people reserve and don’t tend to use them until late. On the last day of our holiday the hotel suddenly decided to enforce a non reservation rule, too late for us as we have left and we didn’t use the pool due no sun bed availability for several days. The pools itself are freezing and not 24 degrees. They need to be heated as Fuerteventura is a breezy island and it cools down in the evening so the pools will never reach a comfortable temperature unless helped by heat. Everyone I saw in the pool said it’s too cold and it was reported to the pool guy but he can’t do anything about it. Secrets Lanzarote was a bath tub in comparison and I spent a lot time in the pool there. The hotel could also invest in new pool towels, they have seen better days. Food: we only ate at the Buffett, which was great. We tried restaurants in town which were great and reasonable priced. Cocktails: we only tried 2 cocktails from the pool bar and they were very bad. They tasted like they came from a slushy machine, they didn’t as we saw them made in front of us but they weren’t very nice unfortunately. The Cocktails in town for 8€ were amazing. I really wanted to love this hotel and come back again and again but we decided that the price point is far too high for a hotel with freezing pools and sun bed wars.
Sangat Baik
51 Ulasan