Hotel berhampiran Loro Piana, Costa Mesa

The night manager Kimberly, refused me a room I had booked and paid for 5-weeks prior because another person with the same first name had been causing problems earlier, as soon as I told her my name she said I didn’t have a room there. I told her that I should and questioned what was going on, she went on about the other person with the same first name having attitude with another manager over her boyfriend and said they canceled her room. She tried again to say that was me, I had been in Disneyland all day I have pictures and bank statements to back it up. Then she said she would call her manger, once she got ahold of her manager she had a whole new bad attitude and basically said I wasn’t going to stay there because the picture in my driver’s license is of me with a different color hair, she then demanded that I get off the property or she would call the cops. Now at this point she knew I was traveling alone and saw that there where 2-3 guys just hanging out outside. I told her to go ahead and call the cops if she feels like it, because until I get a refund I have paid to be on this property and will stay there until I figure out what I’m doing next since she was denying my reservation. This woman is a danger to any current or future guests, she has no customer service skills and needs to take some anger management classes to learn to deal with other people in a rational and human way. I hope management sees what a disservice she is doing to them, this particular motel 6 and the company in general. If she is the face you choose to represent you, then you will reap what your sewing!

Ruangan itu cukup bagus, walaupun terdapat pembakaran rokok di selimut. Kami menginap di bilik ”bebas rokok”. Petugas meja depan malam kelihatan sangat kasar. Saya juga tidak percaya ada A / C yang berfungsi di dalam bilik. Hanya suis lampu lama biasa yang menyatakan hidup / mati, saya menyertakan gambar. Kami terus menghidupkan sepanjang malam dan masih sangat panas. Sekiranya A / C berfungsi, ini adalah penginapan yang menyenangkan.

酒店比較老了，房間還是比較大，酒店停車免費，比起之前在爾灣住的酒店要好，酒店大堂還提供免費的咖啡；就這家酒店還免費送2瓶礦泉水和小吃（見照片）；早餐確實比較簡單，肉餅還限量，早餐也結束得比較早。酒店前台接待人員還是蠻客氣的。

這家酒店非常好，連住五晚，第一天check in的時候，把護照遺忘在前台，第二天一早前台工作人員把護照拿給我，我才意識到，OMG，幸好幸運👍，房間床品舒適，睡的很好，早餐的Chris非常友好，主動問夠不夠吃，有什麼需要等等，非常喜歡聊天，非常nice!

Hello everyone, Please do not stay at this hotel, it looks nice from the outside and pictures but once you check in an open the hotel door it smells horrible and smells of mold there was mold all over the room. The sheets still had someone else’s hair. When I tried to speak with Stew the hotel manager he just got upset. This kind of dealings is not what you’d want to deal with. Stay away. I would have not even rated it a 1 star but you have to rate.

menempah bilik ini untuk bilik percutian kami bagus dan bersih, kami makan di luar untuk sarapan pagi tetapi ditawarkan melalui hotel bilik ini sangat luas dan selesa, pengemasan memastikan kami dipenuhi dengan bekalan peralatan mandian, kopi, beg sampah, tuala bersih dan lain-lain. kekal terima kasih!