I was disappointed to say the least. Almost every aspect of the hotel stay was frustrating and negative.
The area is a 20 minute walk from the nearest metro stop, and total travel time by either bus or metro to the city center/ typical attractions such as Louvre or Eiffel Tower was 45-60min.
Our room was very hot and the fan did not work. We went to the desk hoping for some assistance, and we were told “there’s nothing we can do”. So we left the window open at night, which was also not good because the hotel faces right out to a loud street/highway.
In 4 days the fan was never fixed and the noise and heat were constant.
Lastly, after 2 nights at this hotel, I noticed my first bed bug bites. Of course we brought this to the attention of the hotel staff, so they could clean the room (and we were hoping they could clean our luggage etc as well, to avoid re-infestation). Not only did they seem to have no protocol for dealing with suspected bed bugs (they kept asking “what do you expect me to do”, even after we mentioned cleaning the room etc), but they were very dismissive and rude about it and ultimately did not address the issue at all. We inspected the mattress when we noticed the bites as well, and it was clearly not cleaned properly; there was dirt between the mattress and bed frame.
Terjemah