Hotel berhampiran Stade de saut a ski, Courchevel

From the moment of booking the hotel, all our additional requests for booking restaurants, ski equipment, coaches, transfers, the hotel has shown itself from a professional position. Madame Agnes Bouanani - Hotel Manager, Woman Boss :) good – friendly welcomed us at the hotel . Every day, she personally visits all the rooms and communicates with the guests , asking if they like everything , if the room is cleaned and if any help is needed. Professional Front office team and specifically Ivan- a professional manager who speaks several languages, who has repeatedly helped in solving various tasks of booking restaurants, transfers and different trips, Lara, Paul and Sandra Cros are always friendly and provided any support. Special thanks to the House Keeping Team - clean, cozy, polite. Thank you for the comfort of Isabel, Samy and Melanie. Team from breakfast - thank you for the good mornings. Ski Service team - Sam and Marco thank you for help in the selection of ski equipment and daily care . My daughter and I stayed at the hotel for 9 wonderful days during the Christmas holidays . Previously , we were in other hotelsin Courchevel , but now we will return to the White 1921 team surely again . The location of the hotel is the very center of Courchevel 1850 : 2 minutes from the ski lift, the best restaurants , Le Tremplin restaurant is almost next door, the best shops and other entertainment places are within walking distance. The hotel was very cozy and warm. A sauna, a hammam and a Jacuzzi and a small gym are available to guests every day. The hotel is boutique style and very cozy . A wonderful recreation saloon where you can sit and chat with friends. If you are traveling for skiing, outdoor activities, and not sitting in a hotel with pathos and want a convenient location, then I recommend staying at White 1921. Once again, many thanks to the entire White 1921 team and Happy New Year 2023 !

My experience at Lake Hotel Courchevel was extremely disappointing. My family and I have been staying at this hotel annually since 2015, back when it was a Mercure hotel. However, this year, under the management of the 'Happyculture Group,' the quality of service has significantly deteriorated. Although the hotel maintains a 4-star rating, my recent experience would barely qualify it as a 3-star establishment. The breakfast was extremely poor. On the first day, I had sausage that tasted sour. I raised the issue with the staff, but they insisted it was okay. However, the following week, there were no more sausages, indicating an ongoing problem. From the second day onward, the availability and quality of food rapidly declined. Only scrambled eggs were available, with no sausage or bacon. Even upon request, basic items like bacon were not provided promptly. Promised items such as yogurt failed to materialise, with staff blaming end-of-season issues, which I find unacceptable for a 4-star hotel. On the fourth day, the breakfast situation reached its nadir, with a severe lack of both hot and cold items. Despite raising my concerns repeatedly, the staff offered little assistance, passing the responsibility back and forth. Items that the staff agreed to provide was not even ordered which I can see they do not take the customer seriously. The staff Maria also requested me to leave negative feedback to the hotel with the photo record so that the management can follow this up afterwards. On the fifth day, hoping for improvement, I arrived early for breakfast, only to find the situation unchanged. There were no fruit, ham, bacon, boil egg, yogurt, etc. When I approached the manager, they acknowledged the poor standards due to the end of the season and agreed to waive the breakfast charges for the full duration. For the sixth and seventh days, I didn't bother complaining anymore, but the breakfast standards remained dismal. We ended up having only coffee and juice, which we could have easily made in our room. I wouldn’t have made the complaint if the breakfast was waived as agreed by the manager. However, upon check-out, I was surprised to find that I was being charged the full breakfast rate. After clarification, the manager changed his stance, offering only a 50% discount, citing technicalities. This abrupt change in resolution felt dishonest and lacking in integrity as it was confirmed the charges will be waived altogether. Furthermore, the housekeeping standards were abysmal. The room was not properly cleaned, with dirty cups, unemptied rubbish bins, and debris strewn across the floor. Soap and linens were not replenished, and the overall cleanliness was unacceptable for a supposed 4-star establishment. My eye has got infection after sleeping on the uncleaned pillow. After infection on the following day, I requested for the sheets to be replaced but no attention was given and after chasing for the 4th time, it was only attended after 2pm. And I

Ecrin Blanc is wonderful for families with young children who enjoy water activities after a full day of skiing! The breakfast is very good and the fresh orange juice is the best I have had in a long time. Direct indoor access to Aquamotion is what makes this property so amazing. Highly recommended. 👍👍👍

Just back from a fantastic week staying at Les Sherpas! From the moment we walked in - it smells great - and were greeted by the friendly, helpful and efficient staff we knew we had made the right decision. The staff are very attentive. Sacha and Kevin were exceptional; charming and nothing was too much trouble. The ski rental service in the hotel was excellent. We took the shuttle every morning to the slopes but it’s only a 5 min walk (in ski boots) and skied back down to just above the hotel (1 minute walk). The room was lovely and bright! Very clean, controllable underfloor heating and a big controllable radiator in the bathroom. We had a little patio area outside which was in the sun in the afternoon. Perfect! We loved the steam room, sauna and swimming pool. The pool was the perfect temperature, warm enough but not too warm for swimming. There was also a massage service which we didn’t use. Thank you Les Sherpas! ❤️ ⛷️