Best Western the Westerly Hotel

It was a great day experience given we were just staying to sleep! The breakfast was delicious and just enough!

Saubere, grosszügige Zimmer mit diversen Ablageflächen. 2 grosse Betten für einen traumhaften Schlaf. Klimaanlage etwas altmodisch und deshalb via offene Balkontüre für gutes Klima gesorgt. Sanitäre Anlagen aus den Jahren gekommen und sanierungsbedürftig, doch noch funktionstüchtig. Frühstück sehr spärlich und keine grosse Auswahl. Nur 1 Personal anwesend, womit keine Milch mehr für Kaffee oder Müesli verfügbar und auch weitere Annehmlichkeiten beim Frühstück nicht verfügbar. Nur Toastbrot. Kontrolle der Frühstückvoucher fand nicht statt. Parkplätze genügend und inkkusive verfügbar. Lage ist top im Downtown. Lange Wartezeit beim Check-in, um ein Depot zahlen zu können. Preis/Leistung war grundsätzlich okay und gut.

Very, very limited items in the breakfast for vegetarian people. Every day there were same items for all three days. No change in the breakfast items..

Very disappointed with breakfast. Very limited food when we arrived 1hr before closing. Advised they had run out of butter. Only 6 slices brown bread left. Yogurt, pastries, fruit all run out. Lovely receptionist apologized. They did have scrambled egg & sausages.

We were in a nice clean room with daily housekeeping service. Our suite was accessible so the walk in shower was a nice touch. Great staff and a nice property that is centrally located in Courtenay. We have stayed there several time while in Courtenay 5 Stars.

There is some false advertising about this property and overpriced for this reason. #1 - it states on the website that there is a family restaurant on site. THERE IS NOT! #2 - it states there is a FULL BREAKFAST Included. THERE IS NOT! What they consider a full breakfast is, scrambled eggs, sometimes bacon, sometimes sausage (yuk), pancakes, sugar packed cereal, sugar packed yogurt, bread, coffee, and fruit cocktail. THERE IS NO FRESH FRUIT, no bananas, oranges, apples or anything that a healthy eater would choose! The room was clean enough except probably the carpet so I don’t like to go barefoot. The climate in the room is fine as you can adjust the temperature. The shower is a very fine spray so for anyone with really long hair it takes forever to rinse out. We won’t stay here again because it is over priced for what is advertised. There was no notice on their website stating that there is no longer a family restaurant. My spouse stayed here 2 days a week for work about ten years ago and said it used to be a large buffet breakfast and the property has really gone down hill since then. If it’s under new management, they have failed and lied about what is available.

The room itself was fine. The staff and service weren't at par with what I'd expect from a Best Western. Some of the front desk/reception staff are a bit rude, and the service could have been better too - we didn't have a face soap on the day of arrival. Breakfast was pretty good, however could do with more pastries and fruits.

Breakfast was good bar was a dive with lots of people freaking out and booked for the restaurant that has been closed for couple months but still shows up on there website and not there when you arrive which is depressing

We stayed in a pet friendly room with two queen beds. It was lovely! Front desk staff were very helpful (Meagan checked me in and she was great!). We had some issues with the A/C in our unit and they were quick to respond to me & got maintenance to assist right away! All in all a great trip!