Hotel berhampiran Stage Door Restaurant and Lounge, Cranston

I booked this hotel from Expedia for 4 days in July (12th-16th). In May I cancelled it (so in PLENTY OF TIME.) Fast forward to July 13th, I get a notification of a charge (it was declined because I didn’t have the money in my account) for the full amount of my stay. I called the hotel to ask them why because I had cancelled it already. Guy at the desk informs me that they never got the cancellation from Expedia. I told him I had the email and asked him if there was anything else I needed to do. He said no, since the charge was declined anyway. I then get 3 separate charges of $25 each ($75 total was charged to my card) on my account today from the hotel (after a charge of almost $200 was declined on my account.) I call the hotel again, and was informed again that they never got the cancellation. I explained everything, but it didn’t matter. I was told to contact Expedia and have them call the hotel directly to confirm the cancellation. So I did. Expedia calls them, tells them they have the confirmation of the cancellation (I still have the cancellation email as proof) and they told Expedia that they didn’t get the cancellation and would not be refunding me! I don’t know what more they want. I have the email I’ve offered to forward to them. Expedia themselves called them (as per request) and they STILL decide refuse my refund! Even if it was a mistake on Expedia’s end, why punish me and continue to charge me even after having proof of cancellation. Very slimy. Don’t give this place your money!

第一次到這個城市是冬天，非常美麗的北方城市，五彩繽紛的顏色和寒冷天氣調和出城市的浪漫氣息。第二天的毛毛雨滋潤着大地更加美麗。酒店建築很大氣外面正好在州府廣場，寬闊平坦，房間輕古典風，簡潔優雅。服務友好微笑。感謝前台的帥哥，又高又酷。升級了行政房，窗外風景優美。酒店很舒服，留下美好印象。

Ini adalah hotel yang bagus dan selesa. Ia terletak berhampiran dengan lebuh raya, dengan itu memudahkan untuk pergi. Terdapat restoran Ruby Tuesdays betul-betul bersebelahan dengan Dunkin Donuts juga dalam jarak berjalan kaki. Secara keseluruhan, hotel ini bersih. Bilik luas dan katil serta bantal selesa. Bilik air juga luas dan bersih.

房間有的老舊，住着還舒服，設備也齊全，性價比不錯

酒店是有年頭的老酒店，交通位置很好，離旁邊的mall,藥店都很近。酒店裡麪有通道去商場，很方便。還有離RISD學校走路15分鐘左右。總的來說是不錯的。服務人員也很nice，衹要你要求，他們都會幫你解決。

We put my parents up here for a night as they live several hours away so they wouldn’t have to drive round trip same day. They loved it! They said the room was immaculate and the breakfast was one of the best they’ve had. They had everything they needed. I set it up so they wouldn’t need us to check in (we live not far from the hotel) and I will say customer service was excellent. My experience was extremely positive and we actually booked a room upcoming for my nephew as he is going to visit us soon. This was a great deal !!

Baru-baru ini saya menginap di Hampton Inn di Smithfield RI. Ini adalah percutian tempatan satu malam untuk saya mempunyai sedikit masa bersendirian, menyelesaikan kerja, dan berehat. Saya sering tinggal di Hiltons tetapi tidak di lokasi tertentu. Langsung dari kelawar saya dapati orang meja itu pemarah, pendek dengan saya, dan tidak ramah, Belum lagi bahawa ketika saya tiba, saya mesti menunggunya di meja kerana dia berada di luar, Setelah menetap di bilik saya, wifi tidak dapat diakses. Saya mencuba beberapa kali dan tidak ada isyarat yang cukup kuat untuk menghubungkan komputer saya. Bukan sahaja ini mengecewakan tetapi juga tidak membenarkan saya menyelesaikan kerja yang telah saya rancangkan. Bilik di atas saya terdengar seperti boling sepanjang malam sehingga tidur tidak dapat dilakukan. Pada waktu pagi tv tidak lagi berfungsi, Nampaknya ada pepijat dengan jam yang tertinggal atau sesuatu. Kemudian, semasa pergi, tidak ada seorang pun di meja untuk diajak bercakap - hanya kotak untuk memasukkan kunci bilik plastik anda untuk membasmi kuman. Secara keseluruhan, ia adalah penginapan yang sangat mengecewakan dan saya tidak akan kembali,

酒店位置很方便，衞生不錯，雙床1.5米，微波爐冰箱都有，很舒適，滿意。窗簾遮光效果好。空調聲音小，不影響睡眠。