Ulasan Europa Gatwick Hotel & Spa

I don't understand the negative reviews on here. It's a beautiful hotel with a lot of intricate furnishings to make a feel like a European lodge. The room was spacious and clean. The water pressure was super strong, so it did spray out of the sink, but the shower was great. It's not far from the airport, but it's not really close to anything of note. However, since we had no plans really, we just walked to downtown Crawley through all the charming neighborhoods and footpaths and had nice afternoon eating fresh blackberries from the path and doing a Pub Crawl(ey). Once back to the hotel, there's a wonderful large grassy area the kids ran around in all evening while I drank ice cold pints from the bar. It was perfect.

Had a lovely time in the hotel - stayed there the night before a flight from Gatwick. The room was clean, the bathroom facilities were great and the bed was comfortable with a nice view of the courtyard. Staff were very helpful with parking and keycard help, and a lovely reception, bar and courtyard with friendly staff and nice decour. The below are minor quibbles - I would go again : Some of the meal information was misleading - in the bar, a gentlemen found out what the soup of the day was, then told me that food was not being served any longer.... and then 20 minutes later took orders and served some other people a meal. A bit odd. In the morning I was told the breakfast service was finishing at 9:15 so I did not go in at ten past nine, and just got a coffee when I went to the breakfast restaurant but it transpired 9:15 was just last entry : two meals missed! It was a pity that when booking the spa it was not advertised the Swimming Pool was going to be out of service. WIFI was a bit patchy. And in the morning I'm not sure who the banging music being played in the bar was for at 9am! A bit early for Burn, Baby, Burn at full volume ! Nevertheless - For the price especially this was ideal and very close to Gatwick.

Everything great for this hotel. Very convenient for Gatwick airport. Breakfast very good. Room very clean. Close to Crawley station avoiding the need to go back to Gatwick airport for the train home.. would seriously recommend this hotel.

Went there for the swimming and it shut at 6pm the beds are really hard and uncomfortable lucky we was only there for a few hours sleep before our flight

Mini double bed and small size tv, but otherwise all was good. Strange bath arrangements as the only way to fill it was with the shower head. Overall very good value with breakfast included.

It’s really disappointing to say the place really let us down . With service and care for there customers x

Clean and cheap and next to the airport with rides to the airport is in fair price

There was no complimentary bottle of water, the sink is too small, the tap water splash out when you open.

Awful place don’t stay

Location was great. Hotel was lovely, staff very friendly, room basic however it met all our needs, only critique was the shower did not work. Over all experience was good, will definitely visit again.

Not a good hotel don’t have microwave for heating food , totally worst experience that a hotel don’t have microwave

Amazing rooms so fresh and clean and amazing welcoming from the reception team

Really terrible. Feel awful for anyone stuck here.

Excellent location, clean environment, superb service.