Hotel berhampiran World of Wings Birds of Prey Centre, Cumbernauld

It was the best of times, it was the worst of times... We booked rooms to bookend our road trip around Scotland. As a family of 5 it meant splitting into a 2 and a 3, and on our first night, a Sunday, we were given 3 doubles instead of 2 family rooms. We were told this was due to some redecorating of the family accommodation. I was a little sceptical at first as it would mean our 14yr old having a room to himself, but the 3 rooms we were given were the only rooms in one wing of the building, meaning we could come and go as we needed between the rooms. Rooms 6,7&8 were all doubles, room 7 being noticeably smaller and harder to navigate. There wasn't anywhere to put a suitcase, and I'm glad we only had 1 night there. The decor was fresh and modern, and I was happy with everything else -apart from some lumpy pillows which could do with replacing. Sufficient tea, coffee, milk and some tasty biscuits were welcome. I was optimistic about our stay on the homeward journey. We arrived on a Friday night at about 8.30pm. The restaurant/bar seemed busy. We checked in fine, the rooms were similar decor (grey and white) as our previous rooms, but we had the two family rooms ( 4&5 ) this time. Each was bigger than the doubles downstairs, having an actual cupboard/wardrobe to hang clothes up rather than just hangers on the wall. The doors had a strange wooden footplate (which was broken, for room 4,) and squeeky. It was warm, and I thought a window had been left open as it was quite clear to hear people outside out for a smoke. It wasn't until I went to close the window that I realised it WAS shut, but there was a big gap at the top of each window allowing sound and a draft through. Then came the music. A talented lady singing live in the Corrie...which I'm sure was a bonus to the patrons of the bar, but not a family with children trying to get to sleep. The live music went on until 12am. Phew, I could finally get to sleep ...alas, the DJ started playing club music until 1am, at which point I was finally able to go to sleep...until 2.20am when I was woken by the staff shouting to each other as they cleared away. The pillows were lumpy here too, and a broken bathroom floor seems to have caught a few people out. I managed to kick it with my foot while wearing shoes, my son wasn't so fortunate and did it barefoot. By the look of it, it's a common problem. If we'd stayed out first night on a Friday in these rooms I would have cancelled the follow-up visit, as sleep is a Fundamental for me, and I got a terrible night. Strangely the windows in room 5 were actually broken at the top, making the room noisy and draughty, and I could get my finger into one of the gaps! I would stay again in the doubles 6&8, but not on a weekend.

Lovely big hotel. Had a delicious 3 course dinner and a great all you can eat buffet breakfast, all included in the price. Hotel is a bit dated but bed and pillows were very comfy and bathroom had a bath and a separate shower with good water pressure. I would say the only thing that lets it down is that the car park is a bit small for the amount of rooms that the hotel has

booked this hotel to start with as it was near where we was going to, we are on our way to Hebrides, staying at varies hotels B&B on the route, first impression was wow what a lovey place this is, been redecorated 8 years ago, we got a really nice welcome at the reception, was asked about the room, we have one of the bigger rooms, only. short walk to the lift, would say seconds, on opening the door to the bedroom, again very impressed, did not expect such a big room, walk in shower, ample space, in the bathroom, we have tea & coffee with kettle, very quiet room, we then went to eat and dine, Cloe the waiters that served is is a lovely lad,very helpful and chatty, all in all a very nice place to stay would highly recommend, , food is excellent for a excellent choice of the menu

30 of us arrived for 2 nights stay and on both nights the restaurant couldn't cope so many of us dined elsewhere. It's quite a small restaurant with a breakfast area for guests in one corner. Check in, staff and rooms were fine, and so was breakfast for all of us all served quickly. Found out restaurant only has alcohol licence for diners but plenty of pubs near by. From main road a number of steps to get to hotel entrance from main road, but better access from car park. Better than trying to find a hotel in Glasgow with 2 railway stations nearby and major roads.