Terokai Ulasan Tetamu Hotel di Curitiba

Mercure Curitiba Batel
4.3/570 Ulasan
Hotel looks nice but their billing and food service are awful. They refused to cook me a vegetarian meal, telling me I should eat chicken. Eventually they gave me a plain plate of chips. I complained at check out and the hotel took the price of the meal off the bill. Excellent, I thought that was that. No such luck. A month later, the hotel billed my credit card for the meal. But they didn’t send an invoice. With no invoice, I couldn’t claim on my expenses and I wasn’t even sure this was for the meal - it could have been fraud. I repeatedly called and emailed the hotel but they ignored me. Reported to head office also, but they took six weeks to reply and still sent no invoice. Eventually got a local colleague to sort out the mess. I understand the hotel actually broke Brazilian law charging a credit card when the card holder was not present.
Mercure Curitiba 7 de Setembro
4.1/550 Ulasan
Atendimento da Equipe da recepção e restaurantes são excelentes!!! Buscam a solução e sabem servir ao próximo. Os produtos do café da manhã são bons, mas poderia ter mais opções de geleias de qualidade e produtos diet e ligth. Final de semana o café é tumutualdo, devido ao pouco espaço do restaurante.
Mercure Curitiba Golden
4.2/581 Ulasan
Greetings Guys, I hope everyone is feeling fine First of all I do like to stay in Accor hotels, but at this time it was just disgusting and shameful, the bathroom reeked of old urine, the pool was dirty around the edges and around it there was pure mold including on the white metallic roof, there was mold and paint flaking off and falling on the guests, I had to record those images and I intend to complain on social media about the lack of professionalism I observed at Accor facilities for the first time in years.

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