Hotel berhampiran Cerystay, Curug Sangereng

Good tor business trip and /or family vacation in short time. Placed in good spot of Gading Serpong great area. You can find any culinary spot besides the hotel. Room is clean and neat. Nice service.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

2 hari di qubika hotel menyenangkan. Untuk pelayanan ok kebersihan ok sedikit di beri wangi” an aja di kamar sprti hotel” lain nya. mungkin saat di sana sedang ramai ada yg nikahan di bawah sangat bising untuk aku yg sengaja istirahat 🙏🤭

The service was good and helpful. The room was comfortable. Bed linen appears a bit dirty, bath towels and bath mat was not clean enough.

selalu happy staycation di sini. hotelnya tenang

Makanannya enak walaupun kurang banyak pilihan. Tapi overall nyaman dan tenang hotelnya. Bersih juga. Tapi sendal hotelnya sendal jepit. Agak ragu mau di pake. Usul pakai sendal hotel seperti hotel lainnya aja ya. Makasi.

Nice hotel, comfortable, accessible, get a discount from Trip also

overal oke, staff ramah, kamar bersih dan ga bau. semoga bisa dipertahankan.

tempat yang bagus dengan perkhidmatan yang baik, apabila saya bertanya tentang pengangkutan tempatan dan kemudian mereka menjemput saya untuk ulang-alik ke lapangan terbang . dan tetamu apa yang percuma!

Decisamente difficile da trovare, sconosciuto anche ai negozianti. Si trova alle partenze del terminal 3, piano 2 zona 4, dietro ai banchi delle partenze E, vicino al KFC. Posizione favolosa, tra ristoranti e negozi e perfetto per un comodo check-in mattiniero. Stanza pulita e comoda, letto confortevole e bel bagno. AC con macchina tipo pinguino molto rumorosa ma una volta rinfrescata la stanza si può anche spegnere. Pareti sottili che facevano sentire anche il bambino che tossiva nella stanza a fianco. Consigliato per la posizione ma portatevi i tappi