Hotel berhampiran Cleveland Museum of Art, Cuyahoga County

We have stayed there many times. The staff is very friendly & helpful. This July 2023 when we stayed a week one of the gentleman that valets your vehicle was extremely rude to me. Other than that they are phenomenal. We stayed in the club lounge area this time. All of the ladies are top notch. Antoinette Peterson was just phenomenal!!! She is a lady anyone would want to be on their team! She’s professional, friendly & an asset to this hotel. I plan on staying in the club lounge area every time we stay there.

Semasa daftar masuk, kami telah dinaik taraf kepada katil bersaiz king dengan katil sofa pemandangan kolam renang dan diberi minuman pasangan dan itu bagus. Perkhidmatan ini terhad kerana COVID-19 tetapi kolam renang dibuka dan begitu juga restoran. Hotel yang bagus berhampiran Kampung Bay dan Tasik Erie.

We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!

The hotel has a welcoming staff with spacious common spaces and rooms. The Orbit stays true to its name, playing on the theme, with colors, wall coverings, and appointments reminiscent of the early 60's when there were 7 astronauts, a Mercury program, and a new organization called NASA. It sits in the shadow of the NASA Glenn Research Center and across the street from the Cleveland Hopkins International Airport. The room had a mini-fridge, microwave, K-cup coffee maker, and a nice big bathroom. The breakfast bar was well appointed with something for everyone to include an automatic pancake maker straight out of the Jetson's! I will be back.

乾淨又衛生，地方不錯

Nice clean room with easy access to parking. Location is near freeway.

The bed was the most comfortable bed we've ever slept in. Our room was quiet and very clean, but the best part of our stay was the delicious complementary breakfast. We travel a lot and we always dread the free breakfast. They're usually stale doughnuts and weak coffee. The Holiday Inn Express, downtown Cleveland has a wonderful free breakfast buffet. Sausage gravy and biscuits, French toast, pancakes, pork sausage links, turkey sausage patties, hard boiled eggs, scrambled eggs, fresh fruit, yogurt, four kinds of juice, hot coffee, chocolate and white milk, toast, bagels, pastries and oatmeal. We will stay here whenever we're in Cleveland. We love this place!

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

We stayed here for the location to the huntington convention center. The room was clean and fully stocked for our stay. The beds were very comfortable. The rooms were quiet and the view was great.

Nice room. Comfy bed. Good breakfast. Nice staff. Would definitely stay here again. 10 min. Walk to rock n roll hall of fame. Lots of eating places to walk to. Just wish the valet wasn't so pricey. Didn't use the in and out so just sat there for 2 nights. Should be cheaper for that. Overall a great place to stay.