Extended Stay America Suites - Orange County - Cypress

Thank You, Thank You, Thank You! 😊 To the Staff: Lutz, Mona, Dianna, Jonathan, Eduardo, the Housekeeping & Maintenance. This place is a hidden gem. Close & easily accessible to the Beach, Disneyland, Long Beach & LA. There is a Chili's across the street. Wendy's & Lee's Sandwiches about 50 ft. away. Also close to Costco, Trader Joe's & Los Alamitos Race Track. Extended Stay is Lucky to have the Staff, I will Be Back. 😊 Thanks Again, Wendy Manhard

Staff is very friendly. However, our 1st night we saw roaches. Needless to say, we left the next day. We luckily found another hotel available very close. The staff is very friendly. The hotel is in need of updates and roach control.

If we knew this place was a distressed persons encampment that housed dogs and homeless near/on the property, we would have never booked. Although the service was kind and friendly, the out-dated everything and the poor condition of the entire property….. we won’t be back. It needs lots of work all around.

Moved my room 3 times less than a week there. Smelled. Stove didnt work most of the time. Shower head was busted and flooded the floor

First, the front desk staff was friendly, attentive. However, the room key provided worked erratically (several attempts to unlock/enter). Our room was dirty. There was foreign residue on the interior door handles, the sofa bed was stained, the wooden floors were sticky and the cleaning staff left their cleaning products (spray cleaners) on the bathroom counter. I did not even trust that the towels were clean. Fortunately, we stayed one night only. Would not recommend this place overall. Will not be back again and would not consider Extended Stay in the future if this poorly rated visit is reflective of the accommodations.

Things are going good until about 3:00 in the morning the fire alarms went off there were people bouncing around everywhere not knowing what to do or where to go I want a fire alarm goes off in a hotel it's pretty serious business hotel staff had nobody there to tell anybody anything so people were back and forth in the hallways it could have been a totally disaster the alarm was so loud in the rooms that you couldn't stand it you had to get out couldn't get to sleep after that so kind of ruined my whole day I mean just killed it yeah it was it was bad hopefully next time I would better stay this time now and then try to get an hour extension to stay there that was a hassle I wanted to have a reason why the accident the fire alarm had nothing to do with anything you should be a little more curious about those things because if you've ever been in a fire before is itserious thing. The hotel staff definitely needs to go through what to do if a fire alarm goes off I've never seen anything like that I think they should comp everybody that was there at free night

Door key would not work then asked for additional towels and was told I needed to bring my used ones up to get new ones. There were 2 of us in the room with 3 towels NOT ENOUGH

If you love the smell of mildew and sharing the room with some cockroaches then this is the place for you!

The room smelled bad (we had to purchase air fresheners); there was no kitchen set, so we had to ask front desk repeatedly for the equipment that should’ve been in the room - we never did get all the equipment, only the bare basics. We checked out a day early because of the poor conditions.