Hyatt Regency Danang Resort and Spa

Ulasan Hyatt Regency Danang Resort and Spa

Hyatt Regency Danang Resort and Spa

5 Trường Sa, Street, Ngu Hanh Son, Da Nang, VietnamLihat Butiran Hotel
Hyatt Regency Danang Resort and Spa
Hyatt Regency Danang Resort and SpaHyatt Regency Danang Resort and SpaHyatt Regency Danang Resort and Spa
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

9.0/10
Great
516 ulasan
Ulasan yang disahkan
Location9.0
Amenities8.8
Service9.0
Cleanliness9.1
Tapis mengikut:
Susun mengikut:
All reviews(516)
Positive reviews(494)
Reviews with photos/video(254)
Clean pool(135)
Great swimming pool(135)
Close to beach(104)
Loved the beach(59)
Delicious breakfast(58)
Perfect for kids(50)
Has facilities for children(44)
Family activities available(30)
Negative reviews(22)
Guest User
2 Bedroom Ocean View Residence
Daftar masuk pada Okt 2025
Family
9 ulasan
9.5/10
Amazing
Disiarkan pada 2 Dis 2025
Service was top-notch. Everything was very smooth. Only issue is that the resort is quite a distance from everything else in Da Nang. But, this is easily overcome considering how cheap Grab rides are. The room was huge and very comfortable. with more than enough space for a family of 4 or 5. The view is fantastic. Waking up to the sun rising over the ocean is a core memory for sure. Lots for kids to do with the kids club and arcade. Breakfast was amazing! The gym was decent but a bit small but the whole fitness area with plunge pool was lovely. Easy to book a buggy ride if you are too lazy to walk. Spa was reasonably priced for a hotel of this standard! Overall, a fantastic stay and will definitely do it again!
Guest User
3 Bedroom Ocean View Pool Villa
Daftar masuk pada Sep 2025
Family
1 ulasan
4.0/10
Disiarkan pada 10 Okt 2025
I stayed in a front ocean view room. There was no hot water, and it rained heavily, so water came in through the window. Plus, as you can see in the photo, a light bulb broke. The Wi-Fi was so slow it was unusable. The buggy took over 30 minutes to arrive. I don't understand how this is supposed to be a premium accommodation. 프론트오션뷰에 묵엇습니다. 뜨거운 물은 안나오고 비가 많이 오니 창문으로 물이 들어왔어요. 게다가 사진에서 보이는 것 처럼 전구가 떨어졌어요. 와이파이는 너무 느려서 쓸수가 없습니다. 버기카는 부르면 30분이 넘어야 옵니다. 이게 무슨 프리미엄 숙소인지 이해가 안가네요.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the disappointing experience you had during your stay. Please know that this is not the level of quality or service that we strive to provide at Hyatt Regency Danang Resort & Spa.We are very sorry to hear about the issues you encountered — including the lack of hot water, rainwater coming through the window, the broken light bulb, the slow Wi-Fi, and the long wait for the buggy. These are certainly not acceptable, and your feedback has been shared with our engineering and operations teams for immediate investigation and resolution.We completely understand your frustration, especially when you expected a premium and comfortable experience. Please rest assured that corrective actions are being taken to prevent similar issues from happening again.If you are open to it, we would greatly appreciate the opportunity to follow up with you directly to make this right. You may contact us at [hotel email], and we will personally assist you.Once again, we deeply regret the inconvenience caused and thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and restore your confidence in us.Warm regards,Hyatt Regency Danang Resort & Spa
Ekkaphot WATTANASIRIBUTH
Regency Ocean View Suite
Daftar masuk pada Ogo 2025
Couple
1 ulasan
8.0/10
Very good
Disiarkan pada 27 Sep 2025
Beware if you are a Club Guest and Check-Out Time is 11 AM at This Property I stayed here recently and unfortunately there are several things that made the experience disappointing especially for club guests. What I Didn’t Like • Breakfast restriction: One of the biggest letdowns was that breakfast for club guests was only available at the club lounge. Most hotels usually give you the option to choose between the main restaurant (with wider selection) or the lounge. Here, that flexibility was missing. • Early check-out: The hotel enforces an 11:00 AM check-out time, which feels earlier than many other comparable properties. • Outdated TV: The in-room TV is very old only analog channels, no smart features, no streaming options, and you can’t even connect your smartphone. For a resort-level property, this was quite disappointing. What I Liked • Nice beach: The beachfront area is genuinely beautiful and well-maintained, perfect for relaxing. • Friendly staff: The staff were attentive, polite, and did their best to make up for the shortcomings.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for taking the time to share such detailed feedback about your recent stay at Hyatt Regency Danang Resort & Spa. While we’re pleased to hear that you enjoyed our beautiful beachfront and the warm hospitality of our team, we’re truly sorry to learn that several aspects of your experience did not meet your expectations, particularly as a Club guest.We sincerely regret that the breakfast arrangement at the Club Lounge and the 11:00 AM check-out time caused disappointment. Your comments regarding the flexibility of dining options and our check-out policy have been shared with our management team for review. We also appreciate your feedback on the in-room TV setup — we understand how important up-to-date technology is for our guests, and we are in the process of assessing upgrades to enhance the in-room experience.We truly value your constructive comments, as they help us improve the comfort and satisfaction of all our guests. It’s encouraging to know that despite these shortcomings, you appreciated the friendliness and professionalism of our staff.Thank you once again for your candid feedback and for recognizing our team’s efforts. We hope to have the opportunity to welcome you back in the future and provide you with a much more seamless and enjoyable stay.Warm regards,Hyatt Regency Danang Resort & Spa
Guest User
1 King Bed Ocean View
Daftar masuk pada Jun 2025
Traveling with friends
3 ulasan
10/10
Outstanding
Disiarkan pada 19 Jul 2025
Very nice hotel, i like the beach and sunrise. I can see I can see the sunrise from my room balcony. The hotel breakfast has many variety of foods. Staff very polite and helpful.
6/20
Jawapan daripada Pihak Penginapan: Dear Khoo Siew,Thank you for sharing your lovely feedback!We’re so glad to hear you enjoyed your stay with us, especially the beautiful sunrise views from your balcony and the beach. It’s also wonderful to know that our breakfast variety and the hospitality of our team made a positive impression on your visit.We truly appreciate your kind words and hope to welcome you back to Hyatt Regency Danang very soon.Warm regards,Hyatt Regency Danang Resort & Spa
Guest User
1 King Bed
Daftar masuk pada Jul 2025
Couple
2 ulasan
9.5/10
Amazing
Disiarkan pada 2 Sep 2025
Beautiful resort. Highly recommend for anyone looking for an escape. Rooms were amazing and the property has many facilities one can make use of
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your kind words and recommendation! We’re delighted to hear that you enjoyed your stay, loved the rooms, and found our resort’s facilities enjoyable and relaxing.It means a lot to know that you found Hyatt Regency Danang Resort & Spa the perfect escape. We truly appreciate your support and look forward to welcoming you back soon for another beautiful seaside getaway!Warm regards,Hyatt Regency Danang Resort & Spa
TrisM
2 Twin Beds
Daftar masuk pada Jul 2025
Traveling with friends
15 ulasan
10/10
Outstanding
Disiarkan pada 30 Ogo 2025
My friend and I had an absolute blast at Hyatt! The location was perfect, just a couple mins drive from downtown but secluded enough. The atmosphere was just right, and allowed us to relax. If I had to nitpick, the breakfast could have more food options considering that its 5 stars, it was the same food options everyday.
6/9
Jawapan daripada Pihak Penginapan: Dear Guest ,Thank you so much for your wonderful feedback! We’re delighted to hear that you and your friend had such a fantastic time at Hyatt Regency Danang Resort & Spa. It’s great to know you enjoyed our convenient yet peaceful location and relaxing atmosphere — the perfect combination for a rejuvenating getaway.We also appreciate your thoughtful comment regarding breakfast variety. Your feedback has been shared with our culinary team as we continue to look for ways to enhance our dining experience and offer more options for our guests.We truly value your kind words and constructive input, and we look forward to welcoming you back soon for another relaxing and enjoyable stay by the beach.Warm regards,Hyatt Regency Danang Resort & Spa
E0738****
1 King Bed
Daftar masuk pada Jun 2025
Family
26 ulasan
10/10
Outstanding
Disiarkan pada 13 Ogo 2025
Everything was great overall. I particularly enjoyed the sea views, and my kids absolutely loved playing in the water. My only minor complaints would be the limited breakfast selection, which was mostly carbohydrates, and the lack of convenient dining options.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for staying at Hyatt Regency Danang Resort & Spa and for sharing your feedback. We are delighted to hear that you and your family enjoyed the beautiful sea view and that your children had fun in the water.We also appreciate your honest comments regarding the breakfast variety and dining convenience. Your feedback is valuable and will be shared with the relevant teams as we continuously strive to improve our offerings.We hope to welcome you and your family back for another enjoyable stay in the future.Warm regards,Hyatt Regency Danang Resort & Spa
Joycie Lai
1 King Bed Ocean View With Club Access
Daftar masuk pada Mei 2025
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 1 Jul 2025
This resort is just perfect! They have a private beach and you can just spend you whole day at the beach club. Their food is also amazing. We had the club access and the pho there blown my mind away (didn’t expect that was sooooo tasty). We also played golf, tennis, and beach volleyball. My boyfriend and I had a really good time here.
Jawapan daripada Pihak Penginapan: Dear Joycie Lai,Thank you so much for your wonderful review!We’re absolutely thrilled to hear that you had such a fantastic time with us — from relaxing at the beach club and enjoying our private beach to the delicious food and fun activities like golf, tennis, and beach volleyball. We're especially happy to hear that the pho at the Club Lounge exceeded your expectations!It was our pleasure to host you and your boyfriend, and we can’t wait to welcome you both back for another unforgettable stay.Warm regards,Hyatt Regency Danang Resort and Spa
1382312****
1 Bedroom Ocean View Residence
Daftar masuk pada Mei 2025
Couple
57 ulasan
9.7/10
Amazing
Disiarkan pada 2 Jul 2025
Beachfront location, though a bit far from the city center. Service was good. When traveling in Vietnam, don't forget to drink plenty of coconut water – it's great for staying hydrated, cooling down, and is also believed to have anti-inflammatory properties. Aim for at least two a day!
Teks AsalDiterjemah oleh Google
6/7
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience with us!We’re glad you enjoyed our beachfront location and the service provided by our team. And thank you for the great travel tip — we agree, fresh coconut water is a must in Vietnam!We hope to welcome you back to Hyatt Regency Danang for more relaxation and refreshing moments.Warm regards,Hyatt Regency Danang Resort and Spa
Crystalboyboy
1 King Bed Ocean View
Daftar masuk pada Mei 2025
Couple
5 ulasan
7.5/10
Disiarkan pada 3 Jul 2025
Dear Management Team, I am writing to share my experience during a two-night stay at the Hyatt Regency Danang Resort and Spa. While the overall ambiance of the resort is pleasant, there are a few areas that I believe require attention to enhance the guest experience. The room facilities appeared outdated, which slightly detracted from the comfort we expected. On the second night, my husband and I experienced skin irritation while sleeping, which we initially thought was due to excessive sun exposure or dry skin. After showering and applying moisturizer, the itching persisted upon returning to bed. This occurred around 3 AM, and to avoid further disturbance, we used bathroom towels as bedding. The next morning, we noticed no further irritation, strongly suggesting an issue with the bed linens or bedding. Additionally, we observed visible stains on the pillows and some marks on the fabric sofa in the room, which added to our concerns about cleanliness. Regarding dining, we visited two of the three breakfast restaurants. In one, we were seated at a fabric sofa that had noticeable stains from spilled food. I informed the waiter about the unhygienic condition, but with the restaurant being busy and limited seating available, I requested an extra napkin to place under me as a temporary solution. This experience was disappointing, as cleanliness in dining areas is crucial for guest comfort. I hope this feedback is taken constructively, as we believe addressing these issues—particularly the cleanliness of bedding and furniture—would greatly improve the guest experience. Thank you for your attention to this matter, and I look forward to your response.
Jawapan daripada Pihak Penginapan: Dear GuestThank you very much for taking the time to share such detailed and thoughtful feedback following your recent stay at Hyatt Regency Danang Resort and Spa.First and foremost, please accept our sincere apologies for the discomfort and inconvenience you experienced during your visit. We are truly sorry to hear about the skin irritation you and your husband encountered, and we understand how unsettling that must have been. While we regularly inspect and change our linens, your comments raise an important concern that we are already addressing with our Housekeeping team to ensure all bedding and fabrics meet the highest standards of cleanliness and quality.We are also very sorry about the condition of the sofa and pillows in your room, as well as the stained seating in our breakfast restaurant. Cleanliness is a top priority for us, and we regret that this aspect fell short of your expectations. Your feedback has been shared with our housekeeping and food & beverage teams for immediate review and corrective action.We genuinely appreciate your constructive feedback and your understanding. Please rest assured that we are taking your comments seriously as part of our ongoing efforts to enhance the guest experience. We hope to have another opportunity to welcome you back in the future and provide a much-improved and more enjoyable stay.Warm regards,Hyatt Regency Danang Resort and Spa
Ger_dine
1 King Bed Ocean View With Club Access
Daftar masuk pada Mei 2025
Family
18 ulasan
8.5/10
Very good
Disiarkan pada 19 Jun 2025
Ocean view club room has a good view of the sea and pool but I have been to countless club access rooms at many other hotels and this is the first time I encountered club guest only allow to have bf at the club lounge and not at their other breakfast restaurants. Quite disappointed with that. Location wise is not at the main my khe area but not far off. The private beach area is nice and too
Jawapan daripada Pihak Penginapan: Dear Ger_dine,Thank you for taking the time to share your feedback with us.We’re pleased to hear that you enjoyed the ocean and pool views from your Club room, as well as our private beach area. However, we’re truly sorry to learn of your disappointment regarding the breakfast arrangement. We understand how important flexibility is, especially for our Club guests, and we appreciate you bringing this to our attention. Your comments have been noted and will be shared with the relevant teams for consideration.We also appreciate your feedback on the location, and we’re glad it was still convenient enough for your plans.We hope to have the opportunity to welcome you back in the future and provide an even more satisfying experience.Warm regards,Hyatt Regency Danang Resort and Spa
Guest User
1 King Bed
Daftar masuk pada Mei 2025
Solo traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 15 Jun 2025
Staffs are so nice and helpful. Everytime they will take the grab food for me to my room. Beautiful beach and clean environment.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your kind words!We’re delighted to hear that our team made your stay more comfortable by assisting with your food deliveries and that you enjoyed our beautiful beach and clean surroundings. Your satisfaction means a lot to us.We look forward to welcoming you back to Hyatt Regency Danang soon!Warm regards,Hyatt Regency Danang Resort and Spa
Guest User
1 King Bed Ocean View
Daftar masuk pada Apr 2025
Couple
3 ulasan
9.5/10
Amazing
Disiarkan pada 3 Jun 2025
Just too good, excellent breakfast choices, resort itself is big and fun enough to explore on its own for couple of days, clean private beach, staffs are super friendly, many classes to sign up for free Only downside: ~15mins ride from city center and my khe beach (but it's very easy and affordable to just get a grab)
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you so much for your fantastic feedback!We’re thrilled to hear you enjoyed the variety of breakfast options, our friendly staff, fun resort activities, and the clean private beach. It’s wonderful that you had time to explore and enjoy the resort itself. While we’re a bit away from the city center, we’re glad to know Grab made getting around easy for you.We can’t wait to welcome you back for another relaxing stay at Hyatt Regency Danang!Warm regards,Hyatt Regency Danang Resort and Spa
Guest User
2 Twin Beds
Daftar masuk pada Apr 2025
Family
1 ulasan
8.0/10
Very good
Disiarkan pada 17 Jul 2025
We had an awesome experience during our stay at Hyatt Danang. The place is so nice, the food is great. Hoping to go visit it again soon.
Jawapan daripada Pihak Penginapan: Dear josephine,Thank you so much for your kind words!We’re delighted to hear that you had an awesome experience during your stay with us. It’s wonderful to know you enjoyed the resort and the food. Your kind feedback means a lot to our team.We look forward to welcoming you back to Hyatt Regency Danang again soon for another memorable stay!Warm regards,Hyatt Regency Danang Resort & Spa
HapiTravelK
2 Twin Beds Ocean View With Club Access
Daftar masuk pada Okt 2025
Family
7 ulasan
7.0/10
Disiarkan pada 9 Nov 2025
Good location, and the beach is great. Happily they upgraded us to their residence suite. However, the toilet is very smelly, smelt like salted fish. Did call their housekeeping team to fix it twice but still have that disgusting smell.