Hotel berhampiran Dakar Railway Station, Dakar

e voudrais faire quelques remarques sur axil hôtel ! apparemment la direction ne sait pas utiliser un tél ou un mail pour avertir des changements à l’arrivé !! j’arrive donc le jour de ma réservation et ceci en pleine nuit comme prévu , très fatigué par mon voyage et la surprise ma chambre est occupé !!! on me reloge dans un hôtel de catégorie très très inférieur , je dois me déplacer avec mes bagages à nouveau alors que je suis là pour mon travail !! ni excuses ni dédommagement , à mon départ on me fait payer une chambre qui n’est pas celle que j’ai réservé et on me dit qu’on me l’as compté au prix de l’hôtel de catégorie inférieur comme si cela n’étais pas naturel , on me présente ça comme un avantage !! les voyageurs jugerons !! un vendredi soir sans prévenir les clients de l’hôtel , une soirée dansante est organisée jusqu’à 2h du matin on ne pouvait dormir !! quand de plus les fenêtres absolument pas isolé du bruit nous donne la sensation de dormir dans la rue dès que l’activité matinale reprends !! vraiment je le dit sincèrement cet hôtel ne mérite pas ses clients !! une bonne note aux petits personnels d’étages , aimable et serviable ! le reste de la réception au bar …0/20 !

Coura has been an exceptional manager, consistently demonstrating care and support for everyone. She is hospitable, extremely friendly, and maintains a high level of professionalism in all her interactions. Breakfast is outstanding !!

I had an overall wonderful stay. I enjoyed an upgrade which exceeded my expectations. The suite was very clean and so was the entire hotel. The ocean view was beautiful, staff were warm and friendly, and the cuisine was great. The location of the hotel is central and close proximity to my areas of interest. Special thanks to Safietou at the reception for making my stay a good one.

Spent two weeks in October/November 2022 with a large training group. Hotel is perfect for business meetings. Food is great, rooms spacious, air con works, back up generator, nice swimming pool. Beds lasher and comfortable. The staff were very friendly and helpful especially for us Anglophile’s. They were bilingual and sorted out any issue. In particular Oumy of conference services and Oureye at front desk

Zu einem für Dakar günstigen Preis bei Buchung via Internet hatte ich mich für 3 Nächte im Hotel JARDIN SAVANA eingemietet. Hotel Der eingeschossige Bau ist älteren Datums, ruhig und ohne Verkehrslärm in einem großen, parkähnlichen Garten direkt am Meer gelegen, wegen der Hanglage jedoch mit vielen Treppen. Sehr hilfsbereiter Rezeptionist. Taxen vor dem Hotel. Zimmer Mein Zimmer (321), NR, DZ als EZ, war zweckmäßig eingerichtet. Möbel zwar schon mit Gebrauchsspuren, aber sauber. Gute Matratze im kingsize bed, ausreichend Stauraum für einen Kurzurlaub, Safe, Minibar, Sitzecke, Schreibtisch, TV (nicht genutzt), Telefon (defekt), genügend Steckdosen und Lichtquellen, verdunkelbare Fenster, AC, Wlan frei – auch im Außenbereich – jedoch nicht immer stabil. 1 Fl. Wasser/täglich. Leider total versiffter Teppichboden. Der sollte dringendst ausgetauscht werden, am besten durch Fliesen. Möblierter Balkon mit Blick auf Pool und Meer. Bad Wannenbad (mit sehr hohem Einstieg) mit Regendusche, geringer Wasserdruck, Bad/WC gut ausgeleuchtet, Körperpflegeartikel etc. Tägliche Reinigung und Wäschewechsel. Aufmerksamer roomboy. Frühstück Für senegales. Verhältnisse umfangreich, jedoch weit entfernt von kontinentalem Frühstück, sehr kuchenlastig, frisches Obst, kl. Auswahl an Wurst und Käse, leider nur gekochte Eier, kein Rührei oder andere Variationen, Tee, Kaffeeautomat, Milch, Säfte, Wasser. Vermisst habe ich persönlich Joghurt. Anders als in den anderen Bereichen des Hotels ist der Service hier sehr muffig und desinteressiert. Pool Großer Pool mit kleinen Mängeln (Fliesen fehlen), Liegen, Sonnenschirme und Handtuch kostenlos. Der Pool steht auch externen Besuchern zur Verfügung, z.B. für Wassergymnastik, Schwimmunterricht etc. oder einfach nur als Spaßbad. Da kommt es zu Engpässen: keine freien Liegen/keine Handtücher. Bedenklich in meinen Augen im Hinblick auf die Hygiene, daß auch sog. Pampas-Babys mit in den Pool genommen werden. Poolbar Gute Cocktails etc, Möglichkeiten zum Essen nach Karte, sehr aufmerksamer und freundlicher Service (Planters Punch sehr zu empfehlen) Restaurant Open Air Restaurant - direkt am Meer gelegen, leider sehr schlecht besucht. Ausreichend große Karte, Umsetzung ok., man darf keine Geschmacksexplosionen erwarten. Gambas topp, Languste schwarz gegrillt. Aufmerksames Personal, besonders Almany und der Koch fielen mir angenehm auf. Strand Privater Strand vorhanden, den ich aber tunlichst gemieden habe. Fazit Preis-/Leistungsverhältnis stimmt. Ich habe mich wohlgefühlt.

The hotel is located in a convenient area of Dakar and connected to a mall. So, the location is very convenient. The outdoor areas are very nice. The hotel is on the Atlantic Ocean and has a lovely infinity pool. Every night there is music playing either live music or a DJ. Meals - By far, the breakfast buffet was my favorite meal served at the hotel. There were plenty of options and the food was very good. I wish the local food was more authentic. It was good but not great. I had to leave the hotel to get good-tasting Senegalese Food. Rooms - The rooms are large and the bed and sheets are high quality. However, they are in desperate need of a refresh. I had to be moved several times due to issues in the room. This is the biggest weakness of the hotel and the main reason the hotel does not get 5 stars. Once they revamp the rooms, this will truly be a 5-star resort. Customer Service - I found the staff at the hotel very nice, friendly, and service-oriented. They made an effort to greet me by my name every time they saw me and also tried to remediate the issues that I experienced in my rooms. They wanted to ensure that I had a memorable stay. Special Thanks for exceptional service to: Justine - Front Desk Sade - Conceirge Desk

I made the mistake of allowing my tour operator to book two nights at Onomo Hotel in Dakar. You’ll be sorry if you stay here. If you want a room… -that has no tea, sugar, cup, glass, a dirty electric kettle that is black at the base and pours black specks, book your stay here. -where you make 6 trips to the Front Desk to try to fix a broken a/c, book your stay here. -that has a broken a/c and 6 agents tell you it’s not broken, book your stay here. If you want to see roaches running around on the floor in the walkway, book your stay here. If you want a hotel agent to tell you that to warm up your room, open the window—at night when it is colder outside than your room, book your stay here. Only one of the 6 hotel agents finally explained that there are three temperature options in the room—Fan, Heat, Cold. The numbers on the thermostat are meaningless. All other 5 hotel agents fiddled with numbers on the thermostat as if it was a real thermostat. In my room, the thermostat was stuck at Cold. None of the 5 agents had any idea how to troubleshoot a broken thermostat. I advised the front desk agent Yanique at 5.30pm, 7.30pm, 8.30pm and 9pm that I needed tea, sugar, a cup. He arrived at 9.53pm, woke me up to deliver them. He offered no apology. The hotel agent offered me a new room. After not sleeping for two nights because the room was so cold, I accepted the offer and shuddered at the thought of packing up my stuff at 4am on the second night. He checked the computer, wrote down several numbers. He then knocked on two room doors and wake up TWO guests at 4.45am! Stay out of here if you want a good nights’ sleep!

L’hôtel est très bien situé, propre , juste un petit problème l’aération des chambres c’est à revoir .

Hotels are supposed to be your home away from home, and in the 10 years I have been traveling, mostly Africa, 34 African countries, and counting, this has been true until King Fahd. My stay in each country is an average of 3 weeks. I get to know the staff and begin to feel welcome and comfortable; there are always small things, but they generally work out with the help of a willing and able staff. This hotel is convenient to work, and as its website boasts, caters to the business clientele, and has WI-FI, if I come back to Senegal, I will stay somewhere else and make do with the traffic. The housekeeping staff at King Fahd will try to accommodate you, and they do as well as possible, given the rules, but the rooms don’t get much of deep cleaning. The view can also be grand, but you have to ask specifically for a room with a view. Ms Khady Diatta at the front desk is always warm and welcoming very professional and made any front desk transaction seamless. Sadly she is but one. King Fahd is uncomfortable from the beginning, you get some help but not without having to beg for help/service from 3-4 different people. They are the most untrained “hospitality” staff I have encountered, and they will tell you what they think you want to hear, not the truth. Zero communication amongst staff. The WI-FI will not work for hours to days, but they will be surprised when you tell them it is not working if you complain to enough people; in my case, 5 people in one day. They sent two people in the AM to confirm the trouble with WI-FI, but they were not IT, and nothing came of it. I Spoke 2 times to the manager (Fatou Naiaye), 2 hours apart, and she told me they had hotspots available. I have never been more uncomfortable after interacting with a manager than with this manager, who became angry, just short of yelling at me after I tried to explain my frustration with the many things promised but unavailable in this hotel. The restaurant for breakfast is a whole other YUCK; the same wet sponge is used to “clean” the table and mat, swipe the mat, but there is a layer of forearm sweat lingering on the tables that, even after I pointed out made the server giggle and made no more effort to clean. There is no spray disinfectant for cleaning. That said, if you show up to breakfast after 7:00 AM, on my first Sunday, they haven’t rid up the tables or reset them, so you have to go look for flatware and napkins as well as a spot to eat, and they literally ask you what you are looking for!! Same breakfast food every day for three weeks. This is when I decided I couldn’t eat in there just take bananas and yogurt; I tried to leave with two pieces of bread on a plate and yogurt with a spoon to my room but was chased down by Maître ď, who took my plate and spoon, now with two pieces of bread in fist and yogurt back to the room. Apparently, the restaurant manager will not allow flatware or plates/bowls to leave unless it is room service. The rooms are musty and damp, even th