Hotel berhampiran Norwood Paramdham, Dalhousie

I had a horrible experience in this hotel... The manager of the Dalhousie shangrila hotel didn't have any courtesy to talk with his customers. He was very rude and arrogant... Manager named prabhat was very rude. Only after several complaints the old manager Ravi helped us little bit. The pictures shared on Google and make my trip were different from the actual hotel. The rooms were stinky and smelly. There was a foul smell in the bathroom and the rooms. Room was not cleaned properly before they gave it to us.. even the bedsheets were not changed.. there were mosquitoes and flies in the room. There was no ventilation. Also the servant of the hotel spitted on me. When asked he said you should have sit seperately. I think this hotel should be closed permanently. It is under construction and not at all advisable to stay in this hotel. It spoiled my whole trip in Dalhousie. The balcony was attached...there was no private balcony as shown in the images uploaded on make my trip. I am really very disappointed to book that hotel and pay 5500 for 2 nights and 3 days... Very bad and negative place to stay. Book at your own risk. Also adding some photos of the spotted room and washroom...

We stayed for tonight in September superb property in Dalhousie I mean one of the best.. I went for my wife birthday Mr Manohar Chauhan who is working with the property before its opening took great care of us personally and also upgraded our room to suite specially on the occasion of birthday. Rooftop it hi ☕ was great... Evening music add another charm of great ambience in the hills. One of the most clean hotels in Dalhousie as I frequently visit Dalhousie with family. Breakfast was great. Evening snacks at the rooftop with indoor swimming pool and heated places was a great... Thanks for giving us so many chocolates in a room which my kids loved

The hotel at best is below average and not at all value for money. The best thing was we had booked it only for a day so our trip was saved as our next hotel was amazing.... Regarding this one...You can smell the rusty and oldness of the furniture and entire structure. The property has outlived its life l. We had booked double deluxe room with balcony view but it was sub standard and even the view wasn't good as you get to see people drinking and speaking loudly in nearby properties. The common terrace is used to dry clothes and for drinks during evening which is really bothersome of you are with your family. The washrooms do not have exhaust and there is a drain nearby. Thr only good thing was few of the staff was cooperative and courteous.