Terokai Ulasan Tetamu Hotel di Dallas

Hilton Garden Inn Downtown Dallas
4/5108 Ulasan
Dallas City Center
호텔 침구등 청소상태 좋았습니다. 조금 낡은 건물느낌은 있었지만 전반적으로 깨끗했고 침구에서 냄새안나고 좋았어요^밤 미국은 어딜가나 위험한데 공연장에서 조금 멀어서 우버타고 이동해서 쬐금 아쉬웠지만 좋았던 여행으로 기억될 것 같아요^^
Hilton Garden Inn Dallas/Market Center
3.8/5103 Ulasan
Convenient clean and comfortable,Hilton Garden Inn is the perfect choice for my trip. The whole family feels so good!
Hilton Garden Inn North Dallas Central Expy
4.2/5103 Ulasan
I returned to my room and was taken aback to find that it hadn't been serviced. Upon calling the front desk, I was informed quite casually that I needed to request a room turnover service in the morning. This policy seemed absurd and completely unexpected, especially since I had checked in person and was never informed of such a procedure. Additionally, there was no mention of this policy anywhere in the room. This experience was extremely disappointing, especially considering Hilton's reputation; it felt like a cost-cutting measure at the guests' inconvenience. Reading other reviews, I realized I wasn't alone in this frustration. The front desk staff mentioned that they do inform guests about this policy - perhaps I missed or misunderstood it. They offered fresh towels but couldn't do anything else. What really disappointed was the casual and dismissive attitude of the front desk. Also noticed that they have a standard template response for any negative feedback or review. To me that shows that the management of this hotel is really not concerned about guests staying here.. !

Soalan yang Kerap Ditanya

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