Hotel berhampiran मस्जीद E NOOR, धोलर, Daman

The whole property is good, the views are really great, pool is well lit and decorated. Overall the view of the property is really really good. But, only issue is the staff, thus some stars less .....they are not courteous and make you feel you are asking anything out of blue...we went to place asked for any complimentary upgrades , they said rooms are their but pay for it and get it...we said ok .. considering it was needed....their are complimentary welcome drink, which is not served to you unless you ask for....then they say pool is open from 7 am to 7 pm and suddenly you see a whole block of PPL arnd po from 4 pm for arrangements, so no privacy and they say pool is closed for maintenance from 5 pm - which actually was not and it was given to a pool private party ....so all in all you have lost your pool time ..wherein you also paid extra for room....next they say you will get complimentary cake ..which als you have to remind at restaurant and they as well make you feel as if you have asked for specific out of blue....candle light dinner is really nice....but the lights on trees and str shaped all where shut...so it was literally like have food in dark with mosquito butting all over ....next they will say you get 20% off in dinner and in actual bill it is 10%...on asking they said you must have heard wrong we said 10%only....next day you go to swimming pool and ask them to give the pool benches.. .they will ruudely reply ..we will do it but will take time....on insisting they made arrangement of one chair and wen back to their natural course....this was around 10 am.....the pool which was under so called.maintenance had litter in it...party ties, paper fallen all over and so...then we asked for mat in benches for which they said they don't have....which later I found were lying inside the washroom area...for which they answered they are dirty so we said it is not their.... All in all the experience makes you feel that you pay and get nothing....thus the frustration...and yes it is definitely due to the hotel staff and ***agement...which makes you feel that way... So please ensure when you are going....their is no pool party that nite...else the pool will be kind off blocked from 3 pm onwards for arrangments till 10 or 11 am next morning...which is kind off 90% of your stay time... Staff at reception may tell you something...but get it in writing... Lastly...if you want something in room....please plan to call half he early...as that is their lead time.... Rest the property is really good, if staff is changed...you will enjoy it..

We had great family time at this place, We liked the food and also liked the availability of pan asian cuisine offered. We had the starters and main course food in our dinner and found it quite delightful. Ambiance is quite pleasant and peaceful which we loved alot Thanks & regards

Beautiful location (on the Devka beach promenade), excellent room service, delicious food and above all very cooperative staff / management. Te property has a well maintained lawn and a swimming pool too. The entire family enjoyed the stay in the hotel.

The place looked absolutely the same since the last time I was there, nearly 10 years ago......and even then it wasn't great. Everyone there from the receptionist to the staff around the car park, all looking for a quick buck on the side. Reception staff are very rude and unable to deal with guests checking out as well as queries at the desk and potential check ins. He plainly told me that we were an hour earlier and should just sit till being called yet he checked multiple guests in. I had called the reception 15 mnts before that to ask if a room was available and was told to come to the hotel reception and check out the room which was why we were there in the first place. The gentleman also suggested that coming to the counter would help us make a deal in person where he could reduce the price and that was an indication also. Anyways whatever happens is for the best and my wife witnessed it all sitting in the lobby area for 30 mnts, and we called another hotel where they were very courteous and obliging and checked in there, got a brilliant sea facing room (Sandy don't have any), for 1500 rs cheaper than Sandy and with breakfast. They didn't even charge for our 8 year old child although we asked for a mattress. That's hospitality for you, it's not all about making money !!!!

The duty manager was extremely helpful and provided us with amazing experience right from start of my stay. From the moment I arrived, there warm welcome set the tone for what would be an unforgettable stay. His attention to detail and dedication to ensuring guest satisfaction were evident in every interaction. Whether it was accommodating special requests or providing recommendations, The staff went above and beyond to make my stay truly exceptional.

My personal visit to vapi with family. The location which is touching highway. The best part was our experience in hotel with excellent service and all the attendants were very courteous and helpful.

we had group get to gather and celebration of around 40 people on 18/6/23 Saturday so we have visited the place and given property tour by GM of hotel at Thursday Evening 16/6/23 and given price quote on official paper as per our requirements. On Friday approx 12 o'clock we called the number given printed price quote and request to connect with GM for confirmation of booking but even through repeated request they didn't connect with GM because as per them on Friday it was birthday of GM and he is on holiday, so we had to talked with Mr. Gaurav of reservation / reception and discussing the matter every time he asked to give call back in 5 min but didnt reply even after 30 min we called them again for no of times so at 2 PM he confirmed that our block of the 10 rooms are showing in system and booking is confirmed upon payment so we ask them to send us payment details now the story begin. Between 2 to 5 PM I called him 6 times and every time he say that we are giving payment details, he discussed the other charges as well and even to take permission form Excise department for 1 day to have liquor on restaurant and he said he will sending me PI Invoice for payment NOW every time as ask for 2 min and he didn't called up so we give back 4 times and then MR. SHIVAM (staff) came in picture he said mr. gaurav shift is over at 4PM and now i am handling the query so you make payment before 6PM as your booking is blocked to confirm upon payment WE ask for bank details for online transfer and promise to send QR code in 2min but he didn't them suddenly Mr. ARUN (staff) received the call and he denied the booking at 6.30PM said there was some other booking so we again ask for connect to GM or give his contact No. but he refused WE VERY WELL KNOW THAT IT'S YOUR RIGHT TO GIVE BOOKING OR TO REFUSE. BUT WHEN YOU HAD GIVEN Confirmation OVER CALL AND TILL 6PM YOU DIDNT GIVEN PAYMENT DETAILS TO MAKE PAYMENT AND SUDDENLY YOU REFUSE A BOOKNG AT 6.30 ?? WHY DONT YOUR GM WHO HAD GIVEN ALL DETAILS PROPERTY TOUR DISSUCED EVERYTHING IN DETAILS COME ON CALL ONES IN WHOLE DAY ?? MR. GAURAV MR. SHIVAM AND MR ARUN IS BIG PREOFESTIONAL SCAMMER TO LINGER THE CUSTOMER WHOLE DAY TILL 6 PM TO WAIT FOR SOME OTHER BOOKING AND THEN REFUSED IF GET ANOTHER GOOD BOOKING.. EVERYONE IS INVLOVED IN ORGANISED SCAM TO DO UNETHICAL AND UNPROFESSIONAL BUSINESS... IF YOU DO THE THIS KIND OF SCAM UPON BOOKING AND HOW YOU TREAT GUEST AFTER CHECK-IN ? AND WHAT ABOUT IF WE HAD MARRIAGE BOOKING WITH YOU ? YOUR SCAM COST SOMEONE THEIR LIFE'S BIGGEST HAPPINESS. I HAVE ALL CALL RECORDING ( INCOMING AND OUT GOING ) AND CONVERSASTION ON VOICE CALL RECORDING TO PROVE MY CASE.. SO BE CAREFUL EVEN BEFORE BOOKING SINGLE ROOM AND THINK TWICE AND THIRSE BEFORE PLANNING ANY FUNCTION WITH THEM I HAVE ALL CALL RECORDING ( INCOMING AND OUT GOING ) AND CONVERSASTION ON VOICE CALL RECORDING TO PROVE MY CASE.. I HAVE ALL CALL RECORDING ( INCOMING AND OUT GOING ) AND CONVERSASTION ON VOICE CALL RECORDING TO PR