Hotel berhampiran क्वारी लेक, Daman

The whole property is good, the views are really great, pool is well lit and decorated. Overall the view of the property is really really good. But, only issue is the staff, thus some stars less .....they are not courteous and make you feel you are asking anything out of blue...we went to place asked for any complimentary upgrades , they said rooms are their but pay for it and get it...we said ok .. considering it was needed....their are complimentary welcome drink, which is not served to you unless you ask for....then they say pool is open from 7 am to 7 pm and suddenly you see a whole block of PPL arnd po from 4 pm for arrangements, so no privacy and they say pool is closed for maintenance from 5 pm - which actually was not and it was given to a pool private party ....so all in all you have lost your pool time ..wherein you also paid extra for room....next they say you will get complimentary cake ..which als you have to remind at restaurant and they as well make you feel as if you have asked for specific out of blue....candle light dinner is really nice....but the lights on trees and str shaped all where shut...so it was literally like have food in dark with mosquito butting all over ....next they will say you get 20% off in dinner and in actual bill it is 10%...on asking they said you must have heard wrong we said 10%only....next day you go to swimming pool and ask them to give the pool benches.. .they will ruudely reply ..we will do it but will take time....on insisting they made arrangement of one chair and wen back to their natural course....this was around 10 am.....the pool which was under so called.maintenance had litter in it...party ties, paper fallen all over and so...then we asked for mat in benches for which they said they don't have....which later I found were lying inside the washroom area...for which they answered they are dirty so we said it is not their.... All in all the experience makes you feel that you pay and get nothing....thus the frustration...and yes it is definitely due to the hotel staff and ***agement...which makes you feel that way... So please ensure when you are going....their is no pool party that nite...else the pool will be kind off blocked from 3 pm onwards for arrangments till 10 or 11 am next morning...which is kind off 90% of your stay time... Staff at reception may tell you something...but get it in writing... Lastly...if you want something in room....please plan to call half he early...as that is their lead time.... Rest the property is really good, if staff is changed...you will enjoy it..

Ms Priya was at her best in terms of service and assisting the guests..good ambiance..good food and great hospitality. The food was served super hot and extremely fast..did not wait more than 10 minutes for the food and drinks to be served. Best place to visit in Da***

I RECENTLY STAYED AT SILVER SAND BEACH RESORT IN DAMAN NEAR DEVKA BEACH ON 1ST JULY, AND I MUST EXPRESS MY DEEP DISAPPOINTMENT WITH THE NUMEROUS ISSUES WE ENCOUNTERED THROUGHOUT OUR STAY. I FEEL IT IS IMPORTANT TO SHARE MY EXPERIENCE TO ALERT OTHER TRAVELERS TO THE PROBLEMS WE FACED. FIRSTLY, ONE OF THE MAJOR INCONVENIENCES WAS THE LACK OF CAR PARKING FACILITIES AT THE RESORT. THIS RESULTED IN UNNECESSARY HASSLE AND ADDED STRESS TO OUR TRIP, AS WE HAD TO SEARCH FOR ALTERNATIVE PARKING ARRANGEMENTS IN THE AREA. MOREOVER, THE BEHAVIOR OF THE VALET STAFF WAS COMPLETELY UNACCEPTABLE. THEY NOT ONLY DISPLAYED EXTREME RUDENESS BUT ALSO ENGAGED IN A VERBAL ALTERCATION WITH MY FRIEND, RESORTING TO THE USE OF OFFENSIVE LANGUAGE. SUCH UNPROFESSIONAL CONDUCT IS ABSOLUTELY UNACCEPTABLE IN THE HOSPITALITY INDUSTRY. FURTHERMORE, WE WERE REQUIRED TO DEPOSIT INR 1500/- FOR THE SAFETY OF THE RESORT'S PROPERTY. WHILE I UNDERSTAND THE NEED FOR SECURITY MEASURES, THE RESORT SHOULD HAVE COMMUNICATED THIS POLICY CLEARLY DURING THE BOOKING PROCESS. THIS UNEXPECTED DEPOSIT REQUIREMENT FELT UNNECESSARY AND INCONVENIENT. OUR ROOM ALSO HAD SEVERAL MAINTENANCE ISSUES. THE GEYSER WAS NOT WORKING, DEPRIVING US OF HOT WATER DURING OUR STAY. ADDITIONALLY, THE MAIN LIGHT SWITCH WAS FAULTY, CAUSING INCONVENIENCE AND DISCOMFORT IN TERMS OF LIGHTING WITHIN THE ROOM. THE CLEANLINESS STANDARDS AT THE RESORT WERE DEPLORABLE. THE BEDSHEET PROVIDED IN OUR ROOM WAS UNCLEAN AND EMITTED A FOUL ODOR, MAKING IT DIFFICULT FOR US TO SLEEP COMFORTABLY THROUGHOUT THE NIGHT. FURTHERMORE, TO OUR SHOCK AND DISMAY, THERE WAS AN ELECTRICAL SHOCK IN THE LIGHT SWITCH BOX, RESULTING IN MY FRIEND SUSTAINING AN INJURY. ADDING TO THE LIST OF DISAPPOINTMENTS, THE SWIMMING POOL HAD A FOUL SMELL, WHICH MADE IT UNPLEASANT AND UNHYGIENIC FOR GUESTS TO USE. OVERALL, I MUST SAY THAT OUR EXPERIENCE AT SILVER SAND BEACH RESORT WAS NOTHING SHORT OF A NIGHTMARE. THE LACK OF CAR PARKING FACILITIES, RUDE BEHAVIOR OF THE VALET STAFF, UNEXPECTED DEPOSIT REQUIREMENTS, FAULTY ROOM AMENITIES, UNCLEAN BEDSHEETS, ELECTRICAL HAZARDS, AND UNPLEASANT SWIMMING POOL CONDITIONS ALL CONTRIBUTED TO A HIGHLY UNSATISFACTORY STAY. I URGE THE MANAGEMENT OF SILVER SAND BEACH RESORT TO ADDRESS THESE ISSUES PROMPTLY AND TAKE IMMEDIATE ACTION TO IMPROVE THEIR SERVICES. SUCH NEGLIGENCE AND POOR STANDARDS ARE NOT WHAT GUESTS EXPECT FROM A REPUTED RESORT. I STRONGLY ADVISE POTENTIAL GUESTS TO RECONSIDER THEIR CHOICE OF ACCOMMODATION AND EXPLORE ALTERNATIVE OPTIONS TO ENSURE A PLEASANT STAY.