Hotel berhampiran Zhenzhupao Passenger Transport Terminal, Dandong

作為丹東號稱最好的酒店，一進門最直觀的感受就是:小家子氣和吃相難看。 1，首先，前台服務非常不專業讓人體驗很不舒服。前台某位白班女客服説話聲音雖然温柔，但接待語氣話裏話外都很盛氣凌人，帶着類似某些櫃姐的傲慢，讓人覺得非常厭惡。酒店本是慕名而來，但遇到首先碰到這樣的接待人員，立馬對這家酒店有些大失所望。 説其中幾件小事: 1.因為這家酒店在攜程上衹有江景大床房標註了預訂後可取消，其他都是不可取消，因怕行程有變，故衹能預訂了江景大床房。結果提前一天到達，因為當天沒有相同房型了，就訂了高一價位的房型。作為攜程金鑽雖然級別也不算高，但去其他酒店被升級房型是很普遍的事，尤其是高端酒店更是如此。因考慮到第二天需要再搬房有點麻煩，就跟前台商量，是否可以給升級個房間。在我看來這不就是一句話的事嗎，行就行，不行也無所謂，大不了我取消第二天的房子再續住第一天的房子不就完了。但讓人很不舒服的是前台白班某位女客服不但沒有給解決問題，還在詢問她的過程中顯示出了盛氣凌人的態度，感覺像是在乞討她一樣，給人的感覺就是我們是大酒店，想升級就得掏錢，住不起就別住！她聲音是很温柔的，但語氣卻十分咄咄逼人。最無法忍受的是你説一句話，她會全程在你説話的時候用她的話壓住你的話，就相當於我們兩個人同時在説話………中途我還特意停下來等她説完我再説，我認為聽人説完話是對人最起碼的尊重吧！結果我剛開始説，她就又開始説她的，我的言語再次被她的言語覆蓋…那我想請問這位女客服你這麼一直搶話説，試圖用你的言語蓋過客人言語的做法，那你還能聽到客人的需求嗎？你都不知道需求是什麼，你還談何提供服務呢？這是一名作為高端酒店前台接待人員應有的服務素質嗎？最重要，你要那麼愛搶話你倒是把我問的問題解答清楚也行啊，説的全是沒用的話，回答的內容也是含糊其辭，問了跟沒問一樣，説白了就是除了態度傲慢沒有其他解決問題的能力了，這樣的人放在前台，那我是不是可以理解為，傲慢的態度就是這家酒店為客户解決問題的武器呢？ 2.訂房顯示送下午茶，房間寫着兩人入住，兩份早餐，卻衹送一份下午茶（尤其裏面明確是衹有一杯飲品），往好了説這叫摳摳嗦嗦，但這更像是在引導消費。兩人同去，為了不讓另外一人出現眼巴巴看着的尷尬局面，就不得不再額外買一份，無論它是否好吃！其實對於去那邊旅遊的人這個下午茶本身就很雞肋，白天要出去玩，基本也不會為個下午茶再回酒店一趟，更何況都是又甜又膩的東西，你給我我也不一定有機會去，事實也確實是連住好幾天完全沒有去吃過！但你既然給了可又衹給一份的操作就顯得很膈應人，一點兒不符合東北豪爽的文化氛圍，説白了就是不接地氣。作為一家高端酒店這樣的設計未免顯得賺錢有些太着急了，吃相特別難看。 3.前台幹活也幹不明白，因為行程原因辦了續住，訂單裏明確有註明贈送延遲退房到下午2點的服務，長者去前台續房卡，前台也不詢問長者是否需要延遲服務，直接把卡設定成次日12點退房，因為第二天需要外出再返回取行李退房，所以續完房卡回到房間想起這事又特意致電前台詢問明明是有延遲退房服務，那這設定到12點是否第二天過了12點就開不了房門了？前台特別”理直氣壯”的回了一句，你到時出門或者什麼時候路過前台再刷一下就行，我就想請問哪那麼多”順便”啊？長者特意去前台就是為了續房卡，你時間續的不對就意味着第二天長者玩回來取行李如果過了12點就會因為打不開門還要拖着疲憊的身體再額外跑一趟前台續卡！！！真的不知道前台是故意為之還是工作疏忽，總之對此前台完全不認為是自己的問題且毫無歉意！ 4.酒店預訂界面關於酒店設施介紹也非常的不清楚，就比如關於尊享江景大床房和尊享温泉江景大床房的區別在哪呢？後者是能泡温泉嗎？設施介紹裏並沒有給出答案，但又因為前台的傲慢態度，真的不想再致電諮詢，導致預訂時非常迷茫，有種想花錢都不知道怎麼花的感覺。此外，家人詢問前台丹東有什麼推薦玩的地方，被告知沒什麼玩的！英雄的城市居然沒什麼能推薦的景點？！對此我認為酒店在管理上還是有很大問題的。 5.晚上去酒店餐廳吃飯，服務也極差，餐畢叫服務員結賬，被冷臉告知得自己去前台結賬，人均兩百多的餐廳要自己去前台買單也就算了，關鍵是自己走到前台結賬時，服務員又自己去到我們餐桌上核對菜和空盤，生怕我們多吃了哪個菜，那既然你要去核對菜又何必冷臉叫我來前台結賬呢？而且你自己上過哪個菜自己沒數嗎？這種結賬還要親自去餐桌上核對菜的操作真的是第一次見，更何況是出現在你這個價位的酒店餐廳裏，小家子氣展現的淋漓盡致，結合你家的人均菜價，衹想説一個字，絕！ 總之，就是每一件小事都很不順心，細枝末節的事但非常影響心情！想要成為高端酒店，基本的格局和管理還是要有的，並不是定高價就是高端酒店，客人服務和體驗如果跟不上，再高價格也衹是空有其表，長久不了。號稱丹東最好的酒店，慕名而來，最後感覺是此次整個東北之行中體驗最差的一家酒店，失望至極。

The Dandong Pearl-lsland Golf Club (Dandong Zhenzhudao Gaoerfu Huisuo) is located by Yalu River in Dandong, facing South Korea across the river.This Dandong hotel provides various kinds of rooms for the guests to choose from according to their budget and needs. For business travelers, there are banquet halls of various styles and conference rooms of different size catering to for meetings and activities of various kinds.Guests have several choices for relaxation like the leisure lobby bar and a golf course.

The Jinhai Holiday Apartment provides a great place for travelers to relax after a busy day. The Jinhai Holiday Apartment offers a pleasant stay in Dandong for those traveling for business or leisure. With Dandong Railway Station just 5km away and Langtou Airport only 20km away, transportation is very convenient. There is no shortage of things to see in the area, with the Tang Yulin Mansion, NvRen Jie and Bird's Nest Railway Bridge all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Dandong hotel provides parking on site. This hotel is a popular accommodation for guests traveling with families.

The Yalu River Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Dandong will find that the Yalu River Hotel is a fantastic accommodation choice. The hotel is only 600m from Dandong Railway Station and 15km from Langtou Airport, giving guests a number of convenient transportation options. This hotel is located near many of Dandong's attractions including Yalu River Broken Bridge, Yalu River Zhongchao River Cruise(No.2 Sightseeing Pier) and Cultural Palace (7th Longitude Street). When guests have some time on their hands they can make use of the onsite facilities. This Dandong hotel features parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.

錦禾酒店是新開的，智能設施完備，房間衞生乾淨，乾濕分離，沒有異味。酒店距丹東鴨綠江斷橋直線距離100米，走路幾分鐘可到，酒店鬧中取靜，晚上週邊很安靜。早餐品種豐富，現做的當地特色小菜，小而精，看得出酒店經營者做事很用心。接待人員態度很好，有問必答，給人賓至如歸的感覺。酒店附近就有很多飯店，走路10分鐘可到，酒店內有免費停車場，非常適合來丹東旅遊首選住宿地。

The Dandong City Garden Hotel (Dandong Huayuan Jiudian) is a business hotel located near the railway station. It is 12 kilometers away from the airport and 1.5 kilometers from the long-distance bus station.This Dandong hotel offers a variety of room types ranging from standard to family rooms. Dining outlets include two multi-functional banquet halls and 13 private dining rooms with a total dining capacity of more than 800 people.Business travelers can convene meetings in its medium-sized multi-funtional conference room. The hotel's professional meeting planners attend to every detail including room set-up, technology assistance and catering.

The Dandong Lizi Courtyard is an ideal spot for travelers wanting to discover the city. The Dandong Lizi Courtyard is an ideal choice for travelers who want to take in the sights and sounds of Dandong. Traveling to the hotel is easy with Dandong Railway Station located approximately 5km away and Langtou Airport roughly 14km away. With multiple attractions nearby including Korean War Memorial Hall, The Chinese People's Volunteers Army Headquarters 13th Corps Relic Site and Jinjiang Mountain Park, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. According to our guests, this hotel provides a very high level of service.

The New World Hotel provides a great place for travelers to relax after a busy day. Visitors to Dandong will find that the New World Hotel is a fantastic accommodation choice. The hotel is conveniently located just 4km from Dandong Railway Station and 11km from Langtou Airport. This hotel is located near many of Dandong's attractions including Maokuishan Park, Anton Old Street and Moon Island. After a long day of sightseeing, guests can retire to the comfort of the hotel. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.

The Friend Plaza Hotel is an ideal spot for travelers wanting to discover the city. The Friend Plaza Hotel offers a pleasant stay in Dandong for those traveling for business or leisure. Boasting a convenient location, the hotel is just 5km from Dandong Railway Station and 11km from Langtou Airport. This hotel is located near many of Dandong's attractions including Moon Island, Dandong Art Gallery and People's Square. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Dandong hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.

The New Edo Onsen Hotel Dandong is an ideal spot for travelers wanting to discover the city. The New Edo Onsen Hotel Dandong offers a pleasant stay in Dandong for those traveling for business or leisure. Traveling to the hotel is easy with Langtou Airport located approximately 14km away and Dandong Railway Station roughly 17km away. This hotel is located near many of Dandong's attractions including Xinqu Guomenwan Zhanshi Center, Guomen Park and Yalujiang Avenue. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Dandong hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.