Hotel berhampiran रली प्ले ग्राउंड, Darjeeling

I stayed for 1 night in this particular trip. This is my first stay at courtyard siliguri. I am writing to convey my deepest gratitude for the extraordinary experience I had during this particular trip. The property is very well maintained and cozy and beautiful. The level of care and dedication exhibited by your staff surpassed our highest expectations, leaving an indelible mark on me. The personalized greetings and the seamless check-in process immediately set the tone for what would become a truly exceptional stay. Everything was maintained very well and staff at all the areas were so helpful and reachable/open. Food at The restaurant Siliguri kitchen was awesome to say the least. Each dish was a testament to the chef's artistry, and the service was characterized by attentiveness and knowledge. Dining there became an experience in itself, and we eagerly anticipated every meal. Thanks to Mr. HASIBUR, Mr. SOMNATH DEBNATH and their entire team including Mr. Subrata, Mr.Subhamoy sarkar . These people ensure my food needs are taken care in very personalized way. Their culinary skills, communication and warmth are highly appreciated. Hatsoff. The dedication and talent of your team were evident in every meal I enjoyed at From breakfast, lunch to dinner, each dish was a testament to the skill and creativity of chefs. Mr.HASIBUR and Mr.SOMNATH were wonderful chef's and hu*** beings and as I have very long list of intolerances they considered all of them and cooked special meals for me and taking care of my health during this solo travel. My further travel completely depended on this particular trip and they ensured it was absolutely perfect as I required. They made me feel at home. The flavors, presentation, and attention to detail were nothing short of extraordinary. Their knowledge of the menu, willingness to accommodate special requests, and genuine warmth made every meal a memorable one. I must take a moment to commend Ms. NITA, Ms.RESHMI, Ms.ANANDITA, at the front desk for their exceptional assistance and graciousness. Their knowledge of the area and willingness to go the extra mile in accommodating my requests was greatly appreciated. F & B Team : Mr. PRALADH, Ms.NANDINI and Ms. INGSUNA . Everytime I come, they remember me and take out time and interact at length.offer me complementary desserts even though I don't eat !! Haha. Wonderful guys ..make me feel like im at home. Their professionalism and genuine care for dining experience did not go unnoticed. I congratulate the General ***ager to put up such a wonderful young team and maintaining highest standards of hospitality and taking care of guests. I will come back again definitely.

We have booked two suits for two couples. On arrival, the other couple rejected the suit room because it was damp and not ventilated. Instead, they opted for a normal room with balcony facing the busy road. The other suit room was on the terrace. Ok, I liked it. It was lunch time. The restaurant was super crowded, the food was good. So after lunch when it was time to use bathroom, we found there was no water coming to the room. The staffs tried but in vain. So we have to shift to another room. In this way we have to abandon both the suits, that to a lower category in a higher price. Irony is that the next day we got to know there were other suit room in the hotel just beside our room. And the suit room on terrace was also occupied.

The staff are very accommodating and warm, and location is perfect - it's a 10 min walk from the mall but is high enough to have a stunning outlook that places on the mall don't see. We actually had some medical issues during our stay here that prolonged our trip, and the team were so understanding and flexible, helping us keep our room on level 6 as long as possible (we recommend this room, best view!). Delicious breakfasts too