Hotel Best Western di Darmstadt

Ok, I was sent here by Cathay Pacific after one of their planes failed, so the review is tainted by seven hours at Frankfurt Airport, ( which is incidentally rated 3/10 by Skytrax). The hotel is dated, and of a quite austere design. They didn’t have my booking which was probably more Cathay’s fault than theirs. Checkin staff ranged from naive to rude. The room is large with a good sized balcony facing a major intersection. Go high to avoid road noise. Room amenities are sparse and it has an 80’s/90’s feel, in dark wood and green furnishings. Two smallish singles adorned the room, and an inbuilt radio adorned the headboard à la 70’s. There is a chair and small table. The bathroom didn’t have a bath and the plug in the sink didn’t work. I called for it to be fixed. The guy spent 20 seconds and declared it fixed. It wasn’t, of course, so I did it myself, although I am not a big fan of putting my fingers in hotel drains... Amenities are two fixed soap containers and two small bottle of body lotion. There is a hairdryer and a magnifying mirror as well as the usual behind sink one. The bathroom is well lit. There is a complimentary 750ml bottle of water and an empty minibar. The main restaurant is bright and lacking in any atmosphere. The breakfast area is slightly more welcoming. The buffet I tried was sparse but was probably contracted on a budget by cathays agents. International plug adapters are available, which isn’t always the case. There is no iron or ironing board in the room…although there is an ironing room on the third floor. Novel. The bar is the best bit. Classically styled and comfortable in an “old money” style.

We had a wonderful 5 days in this hotel. Our stay was very comfortable and relaxing in spacious, clean rooms. We enjoyed our time there with our friends and family. The staff are exceptional. We were treated like in a 5-star hotel. True professionals, so kind and efficient in resolving all requests and providing information. Breakfast was truly incredible and the staff made our mornings with the kids so much fun! We will certainly return! Highly recommended hotel!

This is a standard hotel - you get what you pay for. Rooms ok size, free bottle of water, nice and quiet. Great WiFi and good breakfast. Very well situated for the University. Check in wasn't great - the person didn't explain about the WiFi, or breakfast time, or anything else. Seemed in some kind of hurry. When I went down later I encountered such great staff members, I guess this guy was an aberration. I would avoid Moller BTW - much nicer places in the city centre. Staff were nice but food ... not my taste I guess (I don't like fried food)

Dengan penginapan di Hotel Atlanta, anda akan berada betul-betul di tengah Darmstadt, dalam lingkungan 10 minit berjalan kaki dari Herrengarten dan Technical University Darmstadt. Hotel ini berada 1.7 km dari Dataran Luisenplatz dan 2 km dari Jugendstilbad.Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, televisyen di ruang bersama dan bantuan pelancongan/tiket.Di Hotel Atlanta, nikmati sajian yang memuaskan di restoran.Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk stesen komputer, daftar masuk ekspres dan daftar keluar ekspres. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 25 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Apabila anda menginap di Hotel Jungstil di Darmstadt, anda akan berada dihubungkan dengan stesen kereta api/kereta api bawah tanah, dalam lingkungan 15 minit berjalan kaki dari Herrengarten dan Prinz-Georg-Garten. Hotel ini berada 1.7 km dari Technical University Darmstadt dan 2.4 km dari Park Rosenhoehe.Di Hotel Jungstil, nikmati sajian yang memuaskan di restoran.Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi.Inaplah di salah satu daripada 30 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dilengkapkan dengan pengering rambut dan selipar. Kemudahan yang disediakan merangkumi telefon serta meja dan pembancuh kopi/teh.

Parking was easy they even have a charging point for e-cars… relaxed check in/out, no luxury but looks friendly/neutral. Very clean! Breakfast good enough witj some variety- even GF bread and soy milk, good coffee, fruits. Staff very friendly. Close to the Central Station but not noisy. For the price paid, a good value

Very pleasant clean hotel well located right next to the railway station. It’s as you would expect for Holiday Inn. The room which we asked for my top story was modern fresh, lovely linen and a lovely big bathroom. We couldn’t get the TV to work one morning morning, we were checking out so I didn’t bother. Housekeeping came every day and the toiletries in the bathroom was dove and it was lovely a real nice touch. Head disabled parking which is what I needed close to the entrance door. The service from the desk at reception was very efficient. The breakfast was a good selection, although there are no cooked breakfast available.

The hotel is good but the customer experience is terrible. On the first day they did an authorazisation transcaction much higher than my actual reservation. I cleared my bill at the check out day but the difference (approx 200 euros) is still blocked after 20 days. I have called them i have send 2 emails and nothing! Unacceptable behavior!