Hotel berhampiran Kongresszentrum Davos, Davos

The hotel is good located. Near by a bus station. Hotel is new and modern, however we have seen a lot of things which needs to be repaired. Parking is expensive with 24 euros per day. Smell in our room was terrible on arrival. Until I noticed that in the shower the cleaner removed the water outlet so that the bad smell could come in. Only one of the restaurants was open and not much of selection is possible. I would not recommend the restaurant. Waiter said to my daughter that the spaghetti from kids menu is too small and he will make it bigger, then charged 28 euros instead of 18. The Spaghetti was tooooo Al dente. Most of the waiters are unfriendly and let us not feel welcomed. Overall: we will not book this hotel again. My friend got a handicapped room even he booked the higher category. It seems they had no other room but they did not tell him during checkin. When he asked later they offered another room after 2 days. We complained that we don't like the room but they said many people like it.. Hey, hotel management, when somebody pays so much for a hotel who is not handicapped he don't like a shower curtain instead of nice glass walls, he don't need open space concept cabinets, he needs normal cabinets with doors, he may like to sit on the sofa.. But there was no sofa. Heating? Not on by purpose. Only when we complained they turned the heater on after 1 day. Instead they provided mobile heater . We talked to other guests who had the same issue. 5* hotel? The pool temperature was way too low. The noise there unacceptable due to the design which is simple painted concrete walls. Spa are is 3 star only. Nothing which let you stay there for long. Breakfast was quite good we enjoyed this the most. To leave the hotel everybody is using the way over the ski room...terrible layout. The layout is not well planned.

Stayed for a week with half board in one of the smaller rooms, 3rd floor. Hotel was remodeled 2 years ago, all new and great contemporary design. All staff were super friendly and helpful. Parking on site. Cannot confirm other reviews that criticized the food: great half board experience considering the cost of stay - changing three course dinner menu plus all you can eat soup / salad bar - all fresh and tasty, great service (Maja, Marcia, Jens and all others). Breakfast buffet also without any complaints! Great clean spa / sauna in the basement, closing doors at 7pm already was a bit inconvenient for relaxing after a full day of activities. Would recommend hotel, which is in close walking distance to bus stop, town centre, train station.

Such an amazing hotel and staff EXCEPT for the one lady with red hair and glasses that works at reception/ the restaurant. She has to be one of the rudest people my friend and I have ever encountered. We have never felt so spoken down to. Absolutely disgusting behavior from her. She insinuated multiple times that we did not pay for our food and that we were not allowed to sit in certain areas even if we had reserved a table. Would have given this hotel 5 well deserved stars if she hadn’t treated us like 2 children in a playground. My friend and I really believe this woman would benefit from a self reflection retreat giving her time to think about treating everyone, no matter their age, equally. Other than this set back, we would just like to thank the rest of the staff who treated us with so much kindness and made our stay so exceptional and memorable.

A clean and basic hotel. Which is quite easy to reach from the train station via a very efficient bus/tram ( runs every 10 minutes, catch the red one to get to the old town/station). The man on reception was exceptionally friendly and helpful. Gave us our welcome drinks. Sadly the only food on offer was frozen pizza ( not his fault) so we ended up having Maccas next door which is not my favourite food. I am sure there were other nearby choices but it was getting late and this was a stop between 2 big train journeys so we didn't want to go far. Comfortable bed and good shower. Large balcony with views to the mountains behind the hotel. Quiet. Very weird that there was only 1 power point! In this day and age that is very poor as everything you use needs charging. If there was another power point it was impossible to find. Breakfast had a reasonable range of choices.

A very lovely hotel in chur. Nice hotel, our room was mountain view, room spacious, hotel connected to shopping mall. The receptionist lady was very friendly and kind too. Wish we had more time to stay longer in chur and this hotel. Lovely city with lovely people. Will be glad to come back to this hotel on our bext visit to Chur.

A charming hotel, clean and modern rooms. There are 3 different restaurants which looked very very nice. I need to come back next time, especially to the steak house. We only had breakfast, which was very tasty. Different kind of fresh artisanal bred and Zopf, fresh smothies, local cheese, fruits and many more. The coffee was excellent (I love good espresso), but also tea was offered in a large variety. The omelet was complementary and made with mountain cheese and tomatoes. We could cut ourselves fresh dried ham from the Berkel machine - very cool! The hotel ist just next to the nordic ski track and they offer a shuttle (or 10min walk) to the alpine resort. Thank you very much for the excellent service and very kind staff. We will come again

After few years I returned to Grand Hotel, it had been always my escape to paradise and I enjoyed it immensely. This time I was surprised by not finding the reception where it used to be, the entry to Grand Hotel was instead filled with shops and boutiques. Do you really find it necessary and profitable? I have never seen any customers in these fancy boutiques, I hated them, the hotel changed into a market, kind of upper class market with cashmere clothes and glitter junk. Not so many oligarchs any more, so what is it good for? The new design of the rooms is rather disappointing, I prefered the old, cosy beige, golden style. Anyway, Helena Bad is still the same and the staff is gentle, kind and professional. Please, get rid of these ridiculous shops and reinstall the old reception desk.

New, modern and comfortable hotel that respects its history but is fully rooted in the present with a trendy buzzy vibe. The common areas have the feeling of a living room and not a museum like many other luxury hotels in town. Rooms are large and comfortable with excellent storage space, staff is very friendly and helpful especially Simon Wiel, and food and drink are well curated. Honestly the only thing missing is an outdoor heated rooftop pool (can you imagine, with that view!?), but in all reality, I was very impressed and enjoyed my time thoroughly.

Love everything about this hotel - location, food, breakfast. Bed is comfy and bath room Super clean everyone super nice ✨ can’t wait to come back again.

Tolles Hotel in schöner, naturnaher Lage mit Parkmöglichkeiten (kostet). Wellnessbereich mit Sauna und Pool als Highlight. Sehr sauber, freundliches Personal und leckeres Frühstück. Insgesamt ein ausgezeichneter Aufenthalt!”