Hotel berhampiran DXL Big + Tall, Dedham

The good: Room was reasonably clean and the beds were satisfactory and the front desk staff were very nice. However overall the room was in poor repair and the sink and closet areas were tiny (see photo) and absolutely unacceptable for a room with even 1 guest let alone the 4 it could legally house. The sink area had no room for toiletries so fixing hair and makeup had to occur at the weird desk area with a hand mirror and horrible lighting as there was no mirror at all in the bedroom area. The sink and closet were a fraction of the size shown in the website pictures. Our luggage had to stay in the room floor because there was no way it fit in the closet. Electrical outlets over the only bedside table (between the double beds) were so loose they wouldn’t hold the plugs in place to our CPAPs so we had to run the cords across the mattress behind the pillows from wall plugs on the opposite side of the bed. The hang up button on the phone is broken and stuck all the way down so when we needed to use the room phone we had to pry it up with a nail file to get dial tone. The shower curtain isn’t wide enough to cover the entire shower and kept sagging in the middle causing water in the floor. The towels were incredibly thin and rough as if they were line dried. And the biggest annoyance of all is we had to have our keys reprogrammed multiple times while we were there because according to three different front desk members the keys become deprogrammed if they are placed by a cell phone or other electronic device. We’ve used lots of electronic keys and never had to be sure to segregate our key cards from anything. If the management saw how many people we ran into over the weekend who were annoyed by being unable to get in the rear door or their rooms they would fix that immediately. We were there for a wedding weekend and supposedly got a better block room rate than normal but family who stayed at a nearby Holiday Inn Express had MUCH better rooms, free breakfast, free parking and their rate was significantly less. I am a long time Marriott traveler but would have moved to a different hotel had we been staying for more than 3 days. I keep reading they are going to renovate but I saw no signs of that on the side of the hotel we stayed on although they did appear to be working on a drainage issue in the back.

Pretty much what I expected based on other Comfort Inn experiences—-a no-frills stay in a facility that could use some updating. The location was convenient for an event I was attending in Milton, but I would highly discourage this hotel for Boston-based trips (traffic makes for a slow commute to downtown). A huge plus was the front desk staff members, who consistently provided great service. Additionally, the waffles for breakfast were delightful. Again, it was what I expected from Comfort Inn. If you’re okay with a no-frills experience, and if you’re not planning on downtown Boston activities, then this will certainly suffice.

Wonderful customer service. We had to cancel at the last minute when our son was injured. They agreed to waive the cancellation fee. It's nice to see a place that puts human kindness above maximizing profit. It shows good management. Will definitely stay there next time we're in the area.

Breakfast was pretty good. Nice that they had a pool and thehotel is connected to a bar called Social which is a cool place and just across the street from Boston's Best chicken wings Buff's Pub and a very great Pizza spot Max n Leo's dunkin donuts a liquor store also within a 2 minute walk... they seem to change ownership often but its a great location. I would say its a bit expensive for the 3.5 star level, but everything in Boston is expensive.

Ini adalah hotel yang hebat. Sangat bersih, mesra bajet, mudah dikunjungi dengan bilik yang luas dan berdekatan dengan pelbagai kemudahan seperti tempat makan, membeli-belah & menonton wayang. Kakitangan sangat baik dan mesra. Saya akan mengesyorkan hotel ini kepada sesiapa sahaja yang ingin tinggal di sekitar Boston & pinggir bandar.

Overall good, will visit again.

I arrived early and they were able to find me a room that was available which was very nice. As a Globalist they offered a 4 pm checkout and free breakfast. Got a nice room facing the Charles River. A pleasant stay and very convenient to MIT. Also nice that they now have a shuttle that will take you to Kendall, Central or Harvard Square.

Great staff, very clean. Was skeptical when I read ”bathroom down the hall” but was pleasantly surprised by everything! For not having a bathroom in the room or pool STILL 10/10 I absolutely plan to be back soon! Might rent a whole floor with our couples friends

酒店地理位置優越，對面就是naitick mail，有梅西百貨，二樓有food court，還有芝樂坊和披薩，不遠處有超市Aldi，買水果我非常方便，出門去波士頓的高架路也很近