Hotel di Haeundae/Centum City, Busan

We arrived early, but the hotel has no proper drop-off area. The entrance leads inside the building, and the lobby is on the 3rd floor, which was inconvenient. The front desk staff were unwelcoming and seemed annoyed from the moment we arrived. Early check-in wasn’t possible, though we could store our luggage. When we checked in, another staff member helped us but again showed zero expression and little interest. The room was small but clean and looked new. Only reusable slippers were provided, which felt unhygienic. The balcony had a partial ocean view, blocked by nearby tall buildings. The hotel’s location is convenient, with shops, eateries, the beach, and a train station all within walking distance. However, the lack of breakfast was disappointing for a hotel of this standard. When we requested help to book a jumbo taxi, the staff acted as if it was a major inconvenience, making the experience very unpleasant. I wonder what the mindset of the receptionist staff is — if you do not want to serve customers from all over the world, then stop working there; if you do, please do your job properly. In short, this hotel is only worth considering if location is your top priority. Otherwise, the poor service and basic amenities make it hard to recommend.

Reception staff were not friendly and helpful. Room was big and clean, and housekeeping staff were polite. Take note that early Nov in autumn they will disable the aircon and only provide heating so the room remains permanently at 28 degrees - belatedly realised there were other reviewers who warned about this. Staff will advise you to open the window if you feel stuffy and hot. However, this means noise from traffic and the baseball batting cage located next to the hotel. But I guess noise is better than getting a heatstroke. Pretty close walk to haeundae station, and convenient to have a convenience store downstairs and McDonald’s across the road.

The room is really nice — even better than in the reviews. The location is super convenient, with lots of food options around. The atmosphere in the room is very cozy too. If you want to take the airport bus, just walk to the end of the beach and turn right. The bus comes every 30 minutes. 방이 정말 좋아요. 리뷰에서 본 것보다 더 좋았습니다. 주변에 먹을 곳이 많아서 정말 편리해요. 방 분위기도 아주 좋아요. 공항버스를 타고 싶다면, 해변 끝까지 걸어간 다음 오른쪽으로 가면 됩니다. 버스는 30분 간격으로 와요.

Location of the hotel was directly opposite Haeundae Beach and it was quite accessible to many of the tourists attractions. We had a good view of the beach from our room although we found the position of the window to be abit awkward (our room had windows behind the beds and 1 window at the corner of the room) The bathroom was generously spacious with a bath tub, but not enough surface space to place your comesticsor toiletries (the only available space was by the bath tub, but you would risk getting them all wet) While the room was definitely smaller than what we expected, we still had a comfortable stay. Definitely not enough space to open luggages to unpack/pack if you're a group of more than 3 persons. Would consider to stay here again (but maybe at a different room)

This is a decent place to stay. The interior is nice, and the location is perfect if you plan to spend more time around Haeundae. I gotta to say that I wasn't quite lucky. The pillow had a small hole, and I found out that the spoons in my room were not quite clean. Guess it's a little coincidence, but I won't say that I was pleased about it.

I had an excellent stay at the L7 Lotte Hotel in Busan and would like to share how satisfied I was with the experience. From the moment I arrived, the service was warm, friendly, and efficient. Every staff member I encountered was polite and genuinely helpful, which made the stay feel very welcoming. The room was clean, modern, and thoughtfully designed, with plenty of space and a comfortable atmosphere. The location is also perfect—convenient for transportation, shopping, and dining, making it easy to explore Busan without any hassle. One of the highlights was the overall environment of the hotel. It feels stylish yet cozy, and the facilities are well-maintained. Everything from check-in to check-out was smooth and pleasant. I am extremely satisfied with my stay at L7 Lotte Busan. I would definitely recommend this hotel to anyone visiting Busan, and I look forward to staying here again in the future.

This place absolutely exceeded my expectations. I've stayed here twice myself and have even recommended it to friends. It's incredibly convenient, with an absolutely perfect location providing easy access to buses, subways, the beach, shopping, and, most crucially, amazing food.

I stayed in a single room on the 16th floor with an amazing view, and it was quite affordable. Perhaps because it was the innermost room, it wasn't as noisy as some reviews mentioned. Breakfast wasn't great, but it was free, so don't set your expectations too high. The cleanliness was good. There's no toothbrush or toothpaste provided, so bring your own. The Haeundae Beach is just a 5-minute walk away, perfect for watching the sunrise or grabbing a late-night snack. Right outside the hotel, there's a rapid transit bus that goes to the KTX station. For solo female travelers, I highly recommend it!

I only marked down to 4 due to amenities not available, but not required and service, again none required. The hotel has basic facilities but everything is on the doorstep. Beach and food places and entertainment all on the doorstep. All you need for a comfortable stay in great location to enjoy the area. Would definitely stay there again.

We stayed at NewCZ Haeundae Residence during our trip to Busan and had a really pleasant experience. The location was fantastic — just a short walk to Haeundae Beach, surrounded by plenty of cafes, restaurants, and convenience stores. Super convenient if you want to explore the area without needing to drive. The room was clean, spacious, and well-equipped with everything we needed, including a small kitchenette — perfect for families or longer stays. The view from our room was lovely, especially at night. Check-in was smooth and staff were friendly and helpful. Overall, it’s a great choice if you’re looking for a comfortable, fuss-free stay in a great location near Haeundae Beach. We’d definitely consider staying here again next time we’re in Busan!