Trip29945513884
8 September 2024
Amazing,helpful front office staff. Bad sales team. Hotel is a bit old, needs renovation. We paid 26k for 1 premium room for 2 nights, room wasn't worth it,we wanted a refund.Goibibo talked to sales team who kept misguiding us. Front office staff upgraded us to the best room available. Sales team even wanted us to pay for my anniversary cake (usually provided free at even half decent hotels , if informed in advance). 3 stars only for the front office staff here(disha and team), extremely worthless and manipulative sales team. I am never booking through goibibo ever in my life, better that people leave honest reviews here. Attaching photos of the room given to us earlier for 26k per night. It was very small and had old furniture, broken window, wooden floor that needs polishing.
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