Hotel berhampiran Jwala Devi Temple, Dehradun

We booked 2 Super Deluxe rooms based on info available online, interaction with resort management and reviews on TripAdvisor but the resort didn't meet our expectations. Rooms are very basic with double bed, side tables and a mirror without baggage rack, no dressing table, no chairs. Few old/damaged chairs placed in balcony. Bathroom in room no 301 had peculiar/bad smell like from sewer line, bathroom in 302 is too small, not as shown in pics. Air freshener spray didn't improve the smell which required better solution. Hot water insufficient as geyser is 20/25L in 301 and 15L in 302. Imagine getting hot water initially which becomes cold after you are halfway in shower. Very bad experience in the shower for my wife. No hand/face napkins provided. Hygiene poor in rooms, restaurant. Breakfast was average, decent taste but menu and service require improvement. No fresh fruits, limited breakfast menu, average tea, juices. Rooh afza was served on one day, juice, cold coffee on other days. Menu for lunch, dinner has many items but one can't be sure about fresh ingredients as resort occupancy was low, hardly any guests in the restaurant. Quite expensive for the quality and service. Rooms had TV service but IPL channel was not available, provided next day. TV service stopped for a day in 302 as it could not be charged. Hotel set up requires more professional management. Wifi signal was very weak even close to source at the reception. Overall average experience with the facilities and location which is quite far from city. Not worth the room charges and as claimed. Our rating is 1* for the quality of rooms and service or atmost 2* for the view of valley. Shall not recommend to anyone.

Hotel Samrat is an awesome property in the midst of Mussoorie. We stayed at the property on the weekend of the third week of April, 2023. Hospitality was great but the best part of the hotel is for what one visits hill station that is it's location, amazing mesmerizing view from the hotel of the Doon valley, it's a thumbs-up from my side and my family. One last comment, the property is on the Mall Road so if & when you wish to stroll the promenade of Mussoorie just jump-in in your pjs or dress-up elegantly and hit the ramp. I'm looking forward to re-visit Samrat hotel soon and this time with allegiance.

The hotel offered decent accommodations, but the food menu left much to be desired. While the rooms were nice and satisfactorily clean, the limited food options were a drawback. Additionally, the lack of network connectivity made it difficult to stay connected, and reliable wi-fi is a must in today’s world. Overall, it was a mixed experience, but the rooms were comfortable enough for a short stay. Whatever limited options they served in food were very much like home cooked food and that spoke for their potential of offering other items as well. I also realised everything thing was freshly prepared.

Sebelum menempah, saya melihat ramai orang mengatakan bahawa makanan di sini tidak sedap, dan saya sangat gementar. Apabila saya makan bufet sarapan pagi, saya dapati ia okey, tetapi tidak ada banyak jenis, tetapi kualitinya okey. Ia adalah kemudahan untuk mengadu. Tiada petak berasingan untuk tandas dan pancuran mandian. Adalah difahami bahawa reka bentuk itu tidak dipertimbangkan pada masa itu. Tetapi apa yang tidak dapat difahami ialah, tidak bolehkah kita menambah tirai mandi? Selepas mandi, bilik air terpercik dan bersepah. Kalau nak pergi tandas atau gosok gigi nanti, maaf, kena masuk.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the futur