Hotel berhampiran New Toco Shul, DeKalb County

Hello TRIPADVISOR family! I truly have to share the many amazing qualities regarding this Microtel location. I am impressed from a number of lodging experiences. Let’s start with the rated ‘’5 STAR’’ staff. The staff is consistent, professional driven and knowledgeable. Tanisha is a manager whose greets you premium customer service passionate. Rivey is hard working, rapid response with detailed solutions. He often puts his self front and center promoting a friendly atmosphere with exceptional transitions. Simi effectively promotes THE WYDHAM REWARDS PROGRAM which highly lead me to my first 2 nights free stay. He entire front desk team, Megan, Daniel and more are great. THE HOUSEKEEPING team is consistency promotes a safe, healthy and clean environment. The well prepared daily breakfast is always staged in a clean and organized area. The serving area is consist-monitored for rapid restocking and immediate cleanliness. Last, SECURITY is reliable and visible! This location is my GO TO location in BUCKHEAD! Offering many great restaurants such as ROC SOUTH, CLUTCH and many more. BOOK NOW and enjoy your stay in a safe, clean environment.

I use this as one of my main home away from home stays when traveling for business in ATL. It is clean, the staff is amazing, professional, friendly and helpful. It was super busy this week, way more than usual but the staff greeting at the front desk each day was pleasant and welcoming. The noise level though loud on the ground floor was muffled by the time I got to in my room so I was able to work, sleep and enjoy my stay for the week. The mattress is comfy and pillows are awesome. I had room service one evening, the service and food were both great. I will definitely be a repeat customer as the location is perfect to make getting to work when I am at the ATL office quick and easy. Would be nice if there were other places to eat in walking distance but there are a lot of options just a couple miles down the road so not so bad. Loved my stay and look forward to my next trip coming soon.

Staff was very helpful and the floors were quiet. Would absolutely stay again. Very friendly and helpful staff. Will be back. Very close to many eatery’s and downtown. Super helpful and friendly. Business travel

The cleanliness and comfort of the room was awesome. It was easy to find and very close to where I was needing to be. Waffles were great too. Would definitely recommend this hotel for business or pleasure. Just the right distance outside of Atlanta.

I want to say that the five stars for this review are almost entirely because of the customer service we received from Brandon, who was working the front desk when we checked in and each night we stayed at this hotel. My boyfriend and I live in Hilton Head, South Carolina, and came to Atlanta for my birthday. I have been vacationing in Atlanta for years and this has always been my hotel of choice to stay at when I am there. This time, there was an issue with the first room we checked into and when we informed Brandon he more than compensated for the problem, including moving us to an upgraded room. I wish I could stop the review here but to do so would not be giving a fair and honest account of our stay. As previous recent reviewers have stated, the rooms are in desperate need of renovation/updating. The room we were moved to was very nice and the bed was so extremely comfortable that we wanted to take it with us. In fact we were so pleased with the customer service we got from Brandon that we ended up deciding to stay an extra night when we had only planned on staying one night. However, I did discover black mold on the ceiling above the toilet and water continuously dripped from the shower head in the shower, which I'm sure is costing a fortune for the hotel. The breakfast staff was super friendly and the breakfast was excellent. We also received two free drinks for my birthday and this is where I feel that I need to address what happened. When my boyfriend and I went to the hotel bar to redeem our drinks, the female bartender acted annoyed and immediately let us know without us asking that the drink coupons were only good for house wines, house liquors and domestic beer. There were a few hotel patrons sitting at the bar at this time. We ordered two house brandies and the bartender used a jigger to measure the liquor out for our drinks and discovered she was a little short on the second drink. She turned and asked me if that was okay to which my boyfriend asked her if she could just pour the little extra into one drink and then one of us would get something else, and we would even pay the difference. She was not happy with this, so much so that another customer asked her what the problem was to which she replied that we were getting ”free drinks”. I have been a bartender for the past 18 years and I'm still currently a bartender and talking about tips or how somebody is getting something discounted or free is something that you never do because it's unprofessional, especially talking to other customers about it. She ended up just embarrassing herself because before we came down from our room to get our drinks I had calculated a good tip for her and despite the incredibly rude service I still left the tip for her, which came out to a 25% tip if we were to have ”paid” for the drinks. Because she was speaking negatively about us to other customers-when we had never seen her before that moment-I felt the need to defend myself to the peopl

We enjoyed a two-night stay. The front desk staff were nice. Breakfast was excellent. Will definitely stay at this hotel next time when we are visiting this area.

Overall I love the hotel. The bed is ok. The breakfast was excellent! What I don’t like is paying $20 per day for parking and having to pay $4.95 per day for Wi-Fi.

Perkhidmatan pelanggan adalah mengerikan

Upon arrival we were warmly welcomed by the friendly staff. Lots of choices for breakfast! We were assigned king w/jacuzzi, bed was comfortable and the room were spacious.Good relaxing break! Friendly, welcoming staff, very good location. Overall an enjoyable stay. The hotel is old and could do with some renovation, but it seems like this issue is being addressed.”