isabelle
29 Mac 2024
I hope they will improve, lots of missed opportunities to make this stay comfortable.
-Lack there of pool side towel service, my family of 4 decided to use the pool, and was given only 2 towels, we were told there was only 2 available at that time, but we were the only ones using the pool all day that day.
- poor AC Quality
- tv wasn’t working, every time it was turned off you need tech support to come and get the ‘antenna/ cable’ back into working order.
- again family of 4 was only given 2 towels everytime they refreshed the rooms.
- the idea of not having water in the bathroom from 12am-1am is not a good choice of timing…. Very inconvenient having to wait to take a shower at that time, especially since we were coming back late from our events . Perhaps choose a later time in the day to do this service ??
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At the time of my stay, they were undergoing renovations, I hope they make proper repairs and improvements to better the stay for future guests .
… the only good thing about this stay was the friendly staff.
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