Hotel Sheraton di Denarau Island

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

Everyone is very welcoming and very kind! They all working very hard to provide the best service! Adi and everyone at Blu Bar and Grill surprised us with happy anniversary song and chocolate cake 😍❤️ thank you so much Adi for putting an effort to get to know us and also extra care for us. Very blessed you have served us!

We enjoyed two nights here before heading to the Coral Coast. While there isn't the ocean views that the resorts have, it's lovely to sit on the verandah and enjoy the tropical greenery and look over the pool. The pool was never crowded and bar/cafe service was good. The port is just across the road and we did a half-day South Sea Island cruise very conveniently. The shops were also close by and we got what we needed for not much more than the supermarkets in Nadi (and a better selection). The apartment was clean and spacious (although the third bedroom was quite small) and it was good to have two bathrooms. The main reason for only four stars is the design of the units. Being upstairs, and split over two levels, the 2 & 3 bedroom units are not ideal for the elderly or families with small children who can't carry their own bags. Thanks to the staff who were very helpful with cot/high chair etc and restocked our coffee as needed.

First time for our family (2A, 2C under 8) to visit Club Wyndham and boy did we all love it! There is something for everyone, the kids LOVED kids club. Mere and Sala were so loving, kind, energetic and patient with our girls. They loved telling us what new things they made or activities they did and it gave us the time to enjoy the peace and quiet and meet new people. The rooms were so spacious and homely. We had 4 room changes during our stay and each one the kids were so excited to see their room. Loved that there was everything you need in the kitchen, super helpful when we went out to the market to buy fresh fruit. The staff, the staff are AMAZING! We arrived as guests and left as family. The staff spent their breaks playing with our kids in the pool, entertaining them, loving them, it was such an experience - it obviously showed when it came time to say goodbye, my girls were so sad and gave the biggest hugs to everyone. We were so blessed to have a few of the staff serenade us with a farewell song as we departed.They really did make our trip so incredible, we cannot wait to come back at the end of the year. Our family visits Fiji every year but this trip, this one was special and so memorable. Vinaka vakalevu Matt, Ziggy, Izzy, Waqa, Kiti, Mere, Sala, Sio and our expert carver Wise. We love you all and cannot wait to come back!

Aprés plusieurs voyages aux fidji, nous avons enfin trouvé notre nouvel eldorado: le waitui beach club du sofitel denaru!!! C'est le top du top dans cette catégorie de resorts. Tout le personnel est fantastique. Du responsable des réservation de l'hotel jusqu'au jardinier, tous prennent a coeur leur métier pour vous rendre la vie merveilleuse pendant votre séjour. Je ne peux pas citer tout le monde, il n'y aurait pas assez de place dans mon commentaire.. Ils sont trop fort ici... Par exemple,commance par le matin avec du champagne a volonté au breakfast, minibar gratuit chaque jour avec une bouteille de champagne si vous le souhaitez, suivi en soirée d'un cocktail de 5 a 6 pm... J'ai calé au bout de 3 jours...sofitel 1 / hervé 0... Sans parler du personnel aux petits soins toute la journée a vos cotés lorsque vous decidez de passer la journée au bord de la magnifique piscine. Je ne voudrais pas dénigrer les autres resort de denaru, mais si vous avez un choix a faire, prenez le sofitel (si pas d'enfant le waitui beach club) Pour info on y revient dans un an en gros et nous sommes maintenant membre accor plus (un genre de passeport gourmand mondial qui vous donne 50% dans tous les restaurants du groupe accor)

This was the second time we have stayed at the Palms. Will definitely stay again in the future because it is so convenient to Port Denarau. The 2 bedroom apartment is spacious with 2 bathrooms , full kitchen and lounge. We had ground floor which had an outdoor seating area Higher floors had balconies. We walked there from the Port after our 6 days in the Yasawa Islands.

Apabila anda menginap di Trilogy Villas Denarau di Nadi, anda akan berada di pantai, dalam lingkungan 5 minit memandu dari Pelabuhan Denarau dan Marina Pelabuhan Denarau. Vila pantai ini berada 10.2 km dari Pantai Wailoaloa dan 12.2 km dari Pasar Namaka.Gunakan peluang rekreasi seperti kolam renang terbuka atau kemudahan lain yang termasuk akses Internet wayarles percuma dan perkhidmatan rencam. Vila ini juga menampilkan tempat berkelah dan gril barbeku.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 4 bilik tamu yang menampilkan televisyen skrin rata. Program satelit disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi peti besi dan cerek elektrik.