Hotel berhampiran İstanbul Ucuzluk Pazarı AVM, Denizli

하루 잠만 잘 목적으로 투숙했습니다. 더 머물지 못해 아쉽습니다. 직원들이 매우 친절해서 감동했습니다. 저렴한 가격에 잘 머물다 가요.

I am absolutely appalled by the standard of practice of eliminating the risk of Corona virus by this hotel. We came from a very long trip with high expectations of staying and resting at a clean and well known franchise hotel in Turkey. There are posters with information and rules of staying safe with the Corona Virus visible and there was also a disinfectant spray procedure carried out on our luggages. But it is all for show. The staff member had no idea what was being used in the disinfectant spray. Nothing is being genuinely practiced. The hygiene practice was absolutely disgusting. We went into our room to find the floors had not been cleaned. When we tried to contact the reception to notify them, no one had picked up the phone. We also tried the landline contact number a couple of times and again no answer. My husband had to walk down to reception and ask the staff to change our rooms immediately. The staff were not attentive and did not attend to our request immediately. When the staff member had arrived, he took us to the room and didn’t offer to take our multiple luggage’s to the new room. I would not recommend anyone to stay at this hotel. Run as far away as you can!!!

My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal. The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience. Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options. During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure. In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.

My friend and I went to the restaurant part of Özbay Hotel yesterday and they made sure we had a good time. They brought food that we didn’t order as a complimentary and everything was so delicious. I am from Turkey and I know when I eat good kebab :) On top of that, we were so tired from walking in the site all day, they dropped us to our hotel which was only 500 metres away. It was very nice of them! Totally recommended from local/Turkish eyes! :)

Lovely hotel a couple of streets back from pamukkale cascades . Quiet location . Great service and a fantastic breakfast . Clean rooms and a very clean large pool. Stayed with mum,dad,sister,nephew and niece. Everybody enjoyed the stay . Came back 2 weeks later and stayed again for a night on the way to Antalya . I would recommend this place for family’s , couples and sole traveler’s.

Отличный отель, современный, красивый. Недалеко от центрального автовокзала Денизли. Останавливались здесь на одну ночь для поездки в Памуккале. Номер чистый. Запомнился гель для душа - очень приятный аромат (= После Памуккале вернулись поздно, когда ресторан отеля был уже закрыт. Очень помогла девушка с ресепшена - через свой телефон заказала нам доставку пиццы из Dominos. Большое ей спасибо! Great hotel, modern and beautiful. Not far from Denizli central bus station. Stayed here for one night for a trip to Pamukkale. The room is clean. I remember the shower gel - a very pleasant aroma (= After Pamukkale returned late, when the hotel restaurant was already closed. The girl from the reception was very helpful - she ordered pizza delivery from Dominos through her phone. Thank her very much!

The hotel is a spa hotel in the middle of nowhere. Its guests are mostly group tours making a stopover in Pamukkale enroute to Cappadocia or Ephesus. As the hotel is isolated, dinner has to be at the hotel. With nothing else to do, the best option would be to dip in the thermal pool or have a relaxing massage.

Je vous conseille fortement cet appart hotel situe tres proche des travertins de pamukkale. J’ai sejourne en famille avec mes 3 enfants. Chambre tres propre et neuve. Bon petit dejeuner. Hôtel familial. J’y retournerai sans hésiter.

De l'extérieur, l'hôtel semble accueillant et agréable. Toutefois, dès notre premier contact avec l'équipe, nous avons été surpris par leur froideur : ils n'ont pas voulu que l'on paye par carte bancaire, en nous disant qu'ils n'avaient pas de lecteur, alors que nous pouvions le voir derrière le comptoir. Ensuite, nous avons été conduits à notre chambre : elle ne possédait pas d'aération, ce qui entraîne une odeur de moisissure constante, en plus d'une humidité très désagréable. Je pense qu'il est d'ailleurs dangereux de rester dans cette atmosphère plusieurs nuits, notamment pour de jeunes enfants. De plus, les matériaux utilisés dans la salle de bain ne sont pas de qualité : le lavabo n'est pas bien vissé et les toilettes évacuent les fluides par un trou situé à côté, et non pas en dessous... Je vous laisse imaginer le problème. Le déjeuner était bon, mais sans plus, que des produits industriels. La piscine n'était pas non plus accessible, mais je ne peux pas m'en plaindre, ça n'est que le début de saison. L'emplacement est très bon, je ne peux pas leur enlever cela. Enfin, nous avons payé le lendemain de notre arrivée : depuis ce moment, aucune politesse, aucun échange, même pas un bonjour ni sourire. Même lors de notre départ, ils ne sont même pas venus au comptoir, mais nous ont juste fixé depuis leur canapé. Je comprends que certains touristes puissent être agaçants et malpolis, que ce métier n'est pas toujours facile, mais je ne comprends pas non plus cette attitude. Enfin bon, le prix n'était pas si élevé, mais je me devais d'écrire ce message pour les familles qui paieront le prix fort cet été et qui feront face à ces dysfonctionnements.