Hotel berhampiran College Living Experience, Denver

The room we stayed in was perfect for families, equipped with kitchen utensils and small kitchen. We stayed in this hotel as we were waiting for our train from Denver to Chicago. The location was close to Amtrak Union Station Denver.

It’s a great hotel, the personnel is very kind and the breakfast is very good. Excellent location and great views, very clean and I would definitely stay there again if I ever return to Denver.

My husband and I spent a couple days here and were pretty satisfied with it. The room was clean and nice. And the bed was very comfortable!! Location was great as well. They charge a daily fee of $35 for parking but there are plenty of other parking garages close for way less. They have a 24 hour self service spot where you can buy snacks and drinks which was helpful. The elevator was extremely slow and a part of our floor was under construction. Also, the pool water was way too warm. It may be listed on their website as heated but I was not prepared. It was 98 degrees outside and we couldn’t even sit in the pool. The biggest complaint was the service. I asked one of the front desk gentlemen if we could bring drinks up to the rooftop pool or if there was bar service and he had no idea. His response was “I think you can?” When we got up to the pool and tried to call to order food and drinks they told me we had to come down and order it from the bar and pick it up from the bar. Which is fine but at the pool area they literally had a phone, next to a menu, and a sign that said use this phone to order food?? They also only have breakfast and dinner hours listed but when I asked if they do lunch too she wasn’t sure and put me on hold to check. It was just a little misleading. Like how do you not know if you serve lunch too? The only awesome service we had was the bartender we had for lunch and drinks. He was knowledgeable and quick to take care of us. Overall 4/5 hotel stay. We would probably come back since the bed was comfy and the room was nice and spacious.

Lokasi hotel adalah baik, hotel ini sangat moden, dan kawasan awam sangat selesa, tetapi biliknya kecil, dan kebersihan tidak menjadi masalah untuk sebuah hotel. Banyak hotel di Amerika Syarikat nampaknya tidak menghisap lantai setiap hari, dan habuk rambut boleh dilihat.

It is near to a lot of eateries and a shopping street. The rooms are well equipped. We also travel to Boulder, a beautiful city in Colorado.

We booked a standard room for 3 nights from 14th September but was upgraded to a corner suite 525 as we were travelling for our wedding anniversary which was really nice. The room was large with a separate living area. The bed was comfortable and there was a fridge in the room, there was also a welcome basket on arrival with bottles of water and some snacks. The curtains in the room need replacing as they were ripped and dirty. The windows were not very soundproof as road works that started at 0730 were very loud. There is a bakery downstairs in the hotel (Trompeau) that did gluten free breakfast sandwiches which was great. The hotel is in a good location to access all the tourist areas in the city and there is a Walgreens/CVS down the road for any supplies you may need. The only issue we had was we were charged for a bottle of water we didn’t take, it was refunded after we contacted them about the issue.

The staff were all so welcoming and friendly, the rooms were clean and the beds were comfortable. The on-site restaurant was very good we had the bacon pizza because with was recommended by the bartender and it did not disappoint.

Hospitality is defined as the friendly and generous reception and entertainment of guests, visitors, or strangers. To most, those are just words but to those in the hospitality industry, it’s an honor code that one lives by in not only work but in life. The Ritz Carlton Denver is a role model for true genuine hospitality. The level of passion, kindness and pure sincerity that this entire Team exudes sets them apart from any and all other hotels I have ever experienced. I wanted to take a moment to tell you about our dear friend’s experience this past week and how incredibly grateful, not only the Tan family is for your hospitality but also, how grateful their entire circle of friends and family are and will never forget the once in a lifetime experience that you gave them! Harvey Tan is 6 years old and has the kindest soul that you will ever meet. You can attest if you had the pleasure of meeting him while he visited! He is a one in a million kind of kid who is respectful and sweet and so considerate of everyone around him. Harvey suffered a seizure this past May, which caused the discovery of multiple tumors found in the back of his brain. After an MRI, it was quickly discovered that Harvey had cancer, more specifically, Li Fraumeni. This is a very aggressive type of tumor so, no matter how much of it the neurosurgeon will get out l, the cells are always there beyond what the naked eye can see, growing. He has been given a timeline of 9-24 months. This is not a curable type of cancer. The family is now only buying themselves time with Harvey. Future treatments will likely start in a week, the first being a six week course of radiation somewhere in Texas. With this devastating news, everyone’s goal now is to make the best of the time we have with Harvey and make sure he lives out the happiest life he possibly can with the time he has left. We found out that his favorite band is AJR and that they had a show coming up in Denver prior to his first radiation treatment so we made it a mission to get Harvey to his first ever concert! Concert tickets were handled, flights were secured and then of course it came time to book the hotel, obviously it had to be the best because this kid deserves nothing less. I reached out to the Ritz Carlton Denver as their reputation is regarded as the best, not looking for any handouts or comp rooms, but merely to make the hotel aware of the situation for a Harvey and his mom when they arrived. I had absolutely NO IDEA that this property and Team would have made this the most incredible experience Harvey has ever had and will cherish forever. I want to start by thanking Brad Mills, GM, for personally responding to the initial email sent about Harvey and for personalizing that conversation rather than just sending a generic reply and comping a room. Thank you for taking the time to ask the questions about all of his favorite things and for your empathy; it is extremely apparent that at the Ritz Carlton Denv

Great hotel overall. One of the lamps in our room wasn't functioning. Apart from that, great location, staff.