Hotel berhampiran Denver Zoo, Denver

Nice location. New property is clean and stylish. Aesthetically pleasing. Very clean. Comfortable. Love the toiletries. This is where it ends. Check-in was pleasant enough, but not a warm welcome. It seemed as though you are an inconvenience. Also, poor communication as the lady was looking something up in the computer, but did not let me know, so you're just standing there waiting for an answer. An Atwell card in the room read ”if you need anything, let us know”. Well, I was in need of a shower cap but they didn't have any. There is only 1 dining room chair, I asked for more, but the receptionist said ”I can't get ahold of anyone so I think that's all we have”. Last item request was for a bowl as we brought our own breakfast due to dietary needs and of course, ”we don't have those but you can come down for breakfast”. Advice: You can ask for items, but that's where it ends. Most hotels have basic amenities for travelers, but not this place. I doubt we'll be returning to this place as there are many other hotels in the area that are more prepared for travelers.

The hotel has an immaculate lobby and friendly staff. The room was clean with typical amenities expected. They have a very large fitness facility with a good selection of equipment. There is no pool or free breakfast, but this hotel met everything I needed. I was very pleased.

I stayed at the Westin the night before my flight because I didn't want to panic about getting to the airport on time. I'd heard Westin is good quality and the location really is so convenient so I splurged. I kind of wish I hadn't. The room was very basic. The shower was nice, but there was nothing about my stay that made me think ”worth every penny!” Especially since they charge for internet. Good things: the staff are delightful although they definitely seemed understaffed and a bit stressed. The rooms are very clean and the bed was very comfortable. It's AT the airport and so easy to navigate! I asked for some extra water and they brought a lot. The room service food was so good. Meh things: the carpet made me super glad I brought my own slippers. It didn't seem dirty, but something about carpeted hotel rooms are kind of icky. The coffee cups were all paper and I just felt like I was making a lot of trash when all I wanted was evening tea and morning coffee. Boo things: not even an hour of free wifi? Just straight up ”pay 18 extra dollars on top of the hundreds for a basic room so you can tell your family you arrived ok and make sure you know where to go at the airport tomorrow.” I don't know, I'm not a business guy but it felt very cheap and petty.

There are lots of dust in front of their air conditioner in my room. I turned off right away because I have allergies for dust. It was outdated but their bed was still very comfortable.

The stay was excellent. The hotel had a very fast and efficient check in process. The room was a lot larger than expected which was definitely a welcome surprise. The place was very quiet and the staff were a big help. We accidentally misread the checkout time for our room while we were out for brunch. When we got to the hotel and our key cards stopped working, one of the staff members went out of her way to get us into our room so we could collect our belongings. I would also like to mention the greeting card that the staff left for us in the room at check in. Those little touches are the things that really elevate the experience. Highly recommend, would love to stay again!

We stayed here for just the evening. We walked to the baseball game and back. It was a quick stay and did not spend much time in our room. The hotel was very clean, staff was friendly, the check in was smooth and easy. I was able to get signed up for the Marriott membership.

The staff were super nice and helpful, rooms were clean and the atmosphere was pretty cool. Our biggest complaint is the giant see-through window in the shower that anyone in the bedroom could pretty much see you naked, that frosted glass was not blocking anything out. Probably fine if you’re in the room alone or with a partner, but if you maybe have friends for acquaintances stop by while you’re still getting ready or if you share a room with your kid… It’s just kind of weird.  There also was not an exhaust fan in the bathroom, which I think was needed. Also water from the shower door soaked the ground every time, but that’s pretty common in most hotel rooms with a glass door. It also would’ve been nice to have had more than two towels in the room. I will still stay here again because I really enjoyed the atmosphere and the location was perfect for what I needed.

Great location and amenities for kids - pool and great playground. Overall, great place to stay especially with kids. However the beds are extremely uncomfortable and no one in my family got good sleep. Bed extremely firm and lumpy, pillows way too soft. Also, we used the parking garage which was very convenient the second night. It would have been nice to know that street parking is extremely limited, so paying for parking is kind of a must. It also would have been a nice touch in the parking instructions to mention looking for the “reserved for Kasa” parking spaces on the first level to the right. It’s not completely obvious and we ended up parking in a random spot and then later saw the signage. The parking instructions only stated to enter the garage and make sure to hang the parking pass visible- not that there were designated spots.

Front desks were nice and helping. Free parking and breakfast. I wish they provided drinking water and shower cap in the bath room.

I stayed in the hotel for 5 nights. There was no trash can in my room, but there were large trash cans in the corridor. The hair dryer on the bathroom wall did not work, but my hair was short, and it was summer. Thus, I did not mind it. Over the last 2 days, the Wi-Fi in my room did not work. I needed to go to the lobby because the Wi-Fi worked there. It appeared that other guests were also affected because I saw a guest sitting on the corridor floor in front of her room using a laptop. The air conditioning and refrigerator were both noisy, the parking lots sometimes was noisy, too; thus, I slept with earplugs. There was only a table and a chair in my room, which were enough for me because I travel along. If there are multiple people staying in this room, they cannot work at the table at the same time.