We definitely expected more from a Holiday Inn. The room was clean and the staff were helpful and friendly, which was great! But the rest of the hotel needs some improvement.
The hotel advertises a hot tub and outdoor heated pool, but the hot tub was empty and the pool was full of leaves. We were disappointed, because we'd been looking forward to using the hot tub during our stay. There was also some kind of construction going on inside the hotel, which made a TON of noise right next to our room. Our shower didn't drain properly, so we had to take showers in standing water.
Again, the staff were GREAT and made our experience good overall, but the higher management needs to work on a few things, like keeping the amenities up and running and warning guests of construction ahead of time. Otherwise, the location is great, with a bus stop out front and lots of shopping nearby. I wish I could say I'd stay here again, but I'll probably look for a different place next time I'm in Denver.
Terjemah