Hotel Des Moines dengan Bar

When we arrived we had sand in our bed, no big deal, could’ve just been from someone setting something on the bed. We told front desk and got new sheets and blankets. We later got walked in on while getting ready in our room by other guests who were given a room that we were already in. Guests were sorry and went down to get a new room, front desk agent apologized and got us new keys and free breakfast. They told us that night when we got new sheets to tell management in the morning about the sand so we could inform them. We did just that and were told no managers were around so they took a note for them and told housekeeping over the radio what happened. When we walked upstairs, housekeeping was now in our room, with our do not disturb sign up looking for the sand. We walked in and they asked us immediately where the sand was, we said we changed out the sheets before bed and the old were on the floor. Head of housekeeping (as confined by front desk) very rudely told us that that wouldn’t have happened and that they change the sheets before housekeeping even cleans the rooms. We told them that we wouldn’t just make that up and she picked up the sheets and left. We talked to the front desk again as her attitude and her telling us that that didn’t happened was the last straw. Incidents happen and none of it was ideal but when someone in a higher role is not even close to as helpful or friendly as all the front desk agents have been our whole stay, that’s where the real problem is. I have never had that kind of a dreadful experience with any other business ever. If it weren’t for her, I really think this would have been a great stay.

Dengan penginapan di Renaissance Des Moines Savery Hotel, anda akan berada betul-betul di tengah Des Moines, dalam lingkungan 5 minit memandu dari Arena Wells Fargo dan Universiti Drake. Hotel ini berada 17.6 km dari Jordan Creek Town Center (Pusat Beli-belah) dan 6.3 km dari Tapak Pesta Negeri Iowa.Gunakan peluang rekreasi seperti sebuah kelab kesihatan 24 jam atau kemudahan lain yang termasuk akses Internet wayarles (surcaj) dan perkhidmatan perkahwinan. Ciri-ciri tambahan di hotel ini termasuklah televisyen di ruang bersama dan dewan bankuet.Dapatkan santapan anda di Scopri Restaurant, sebuah restoran yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Sarapan bufet disajikan pada hai minggu dari 6:30 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 11:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Des Moines? hotel ini mempunyai ruang berukuran 12053 kaki persegi (1120 meter persegi) yang terdiri daripada ruang persidangan dan 5 bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan percuma semasa waktu terhad.Selesakan diri anda di salah satu daripada 209 bilik berhawa dingin yang menampilkan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut.

Dengan penginapan di Des Moines Marriott Downtown, anda akan berada betul-betul di tengah Des Moines, dalam lingkungan 5 minit memandu dari Arena Wells Fargo dan Universiti Drake. Hotel ini berada 17.6 km dari Jordan Creek Town Center (Pusat Beli-belah) dan 6.6 km dari Tapak Pesta Negeri Iowa.Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk sebuah kelab kesihatan 24 jam dan kolam renang tertutup. Hotel ini juga menampilkan perkhidmatan rencam, kedai hadiah atau gerai surat khabar dan salun rambut.Menjamu selera di Rock River Grill, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 6:30 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 11:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Des Moines? hotel ini mempunyai ruang berukuran 30100 kaki persegi (2796 meter persegi) yang terdiri daripada pusat persidangan dan 16 bilik mesyuarat.Selesakan diri anda di salah satu daripada 413 bilik tamu yang menampilkan peti sejuk dan TV Pintar. Katil tilam berlapik anda disediakan dengan cadar Frette Itali. Akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Dengan penginapan di Embassy Suites Hotel Des Moines Downtown di Des Moines (Pusat Bandar Des Moines), anda akan berada dalam lingkungan 5 minit memandu dari Arena Wells Fargo dan Universiti Drake. Hotel ini berada 18.2 km dari Jordan Creek Town Center (Pusat Beli-belah) dan 5.7 km dari Tapak Pesta Negeri Iowa.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang tertutup dan pusat kecergasan 24 jam. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles (surcaj), kedai hadiah atau gerai surat khabar dan perkhidmatan perkahwinan.Dapatkan santapan anda di Liberty's, sebuah restoran yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Sarapan penuh percuma disajikan pada hari minggu dari 6:00 hingga 9:00 dan pada hujung minggu dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Des Moines? hotel ini mempunyai ruang berukuran 11 kaki persegi (1 meter persegi) yang terdiri daripada ruang persidangan dan bilik mesyuarat. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 234 bilik tamu, yang menampilkan dapur kecil dengan peti sejuk dan ketuhar gelombang mikro. Televisyen LCD 37-inci dengan program satelit disediakan untuk hiburan anda, manakala akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi telefon serta peti besi dan surat khabar percuma.

No itemized receipt. The hotel just charges whatever they want and you have no idea for what. Cash less amenities bar, anyone can charge to any room without verification. Pretty sure unless there's a $120 charge for nothing, I paid for someone else's stuff.

They couldn’t accept my card and asked take 100$ cash from them ATM WITH 3.5$ charge! I was there only for one night!

Had an early morning flight out of DSM so I booked their Park Stay Go 8 day program. It turned out to be a very good decision. First off, check in upon arrival was a breeze. Aside from the usual process, I was asked to fill out an information card about my car, which I was going to leave in their lot for 5 nights. The room was clean and spacious. Amenities were modern. A very interesting fact is that the bed was a Murphy bed! I found out because I noticed the intriguing design of the bed and decided to explore. I had always wanted to try one, so this was awesome! I also liked the unique central zone under the “Holidome”, which houses a pool, lounge chairs, etc. The next morning, the hotel shuttle bus brought me to the airport, which was only around 5 minutes away. Upon return, I called the hotel and the shuttle came to pick me up within 10 minutes and I was dropped off right beside my car.

Plus side.. they let us check in early, the pillows were nice. However, there were no cookies when we checked in because they had no dough which made me angry because I love my cookies. After my friend took a shower the shower handle broke off. I called front desk around 2:15 and was told maintenance would be there in 25 minutes.( I explained that I needed to shower and be somewhere by 5. ) I called around 3:15 and was told that maintenance was there and was on 4th floor with a construction issue. I again stressed that I had to take a shower and the guy at the front desk did go get the 1 maintenance man I guess they have and brought him down to fix the shower. The maintenance man said there was no reason to switch rooms and I told him as well I needed to shower to be somewhere by 5. He told me as I was walking out of the room if I would move he could hurry and go get the tools he needed. But besides that he was nice enough. Finally @4:10 I went to the front desk and told them I needed a room to take a shower and he was nice enough to let me shower in another room. He said the girl on the shift before him should have immediately offered me a new room. Well that didn't happen. Also, they do not tell you when you check in the pool is out of commission again because of the 4th floor construction and I again was told the 1st shift girl should have told us we had access to the adjacent property. I was just told there was no pool. Also I am not sure why I had no internet password. I am a hilton member and I would not recommend this place. Pretty bad experience.

Okay, where to start? 1. They do not have an airport shuttle after midnight. This is NOT stated on their website claiming to be an ”airport” hotel. 2. It took a bit to get a $27.50 ride that was less than 2 miles to this hotel 3. The ”lady' at the front desk hates her job. 4. When I said these things, she comment was take it up with management. She said they never listen to them etc (she hates her job) I said I would and I will drive the point home at this point, I guess this flipped her lid. She slaps the keys on the counter after several guffaws and such. I picked them up the same way she slapped them down. 5. This really set her off and she got nasty. I told her I picked them up the same darn way she slapped them down. She said f*ck you, I said it back and she kept going and going, at this point I felt the need to keep her going as I walked to the elevator and she did not disappoint. This hotel is clearly poorly run. The employees hate their job and the ”guests” are clearly a nuisance to them. Short of me yelling or getting out of line there is no cause for her mouth, other than she is a miserable human being (at least tonight). I had a second reservation for tomorrow night and I cancelled it and will be staying downtown. I only hope that hotel is not under the same management (stay tuned) When you are traveling, things don't always go well. This was a long day and it was made far worse by Brandy. Brandy is not a happy person and she hates her job. My guess is the shuttle driver does and probably everyone else here does as well. I will make sure this one is on the never again list. That makes 2 or 3 over the last 30 years, quite an accomplishment a few minutes into the stay. If you are flying into Des Moines it is advisable to prearrange transportation as the airport and the surrounding hotels are not up to the simple task of getting you to the hotel. When you call them out, they are not capable of a rational response or anything even remotely professional.

What a great stay! I was told the hotel is five years old, but it looks brand new. Kudos to the maintenance and cleaning staff. Kiki at the front desk made my check-in fast and simple and went above and beyond for me when I called in from the road. Ny was also very friendly and helpful. We will look to stay here again.