Anonymous User
June 25, 2024
One star down for the moulding of tile gout in the shower area. Staff are all fantastic. Greet you even when pass by. I had bad experience with the other guests at the breakfast area and a staff came to ask me if everything is ok. Upon knowing what happened, the staff send fruits up to my room as a form of apology because also due to the wait staff asher us to an occupied table. Well the staff did a good service recovery which I dont expect from them. Everything is fantastic with hotel but not the quality of the guests. Thanks Westin