Hotel Perniagaan di Detroit

Overall my stay was pretty good however we weren't informed that in order to receive house keeping you have to request it. Usually you request to not have house keeping not request to get house keeping. However the shower was the $hit..

Very nice staff. Great location. I would stay there again. Walking distance to many good restaurants.

Hotel ini adalah hotel terbaik yang pernah saya tinggalkan dalam hidup saya. Ruangan itu bersih dan selesa, bilik-biliknya dirancang sangat berbeza daripada hotel mana pun dan lukisan di sisi bangunannya sangat luar biasa. Dekorasi di lobi adalah unik dan semua gambar Detroit di dewan adalah sesuatu yang menarik Lihat pada! Makanannya sangat baik! Tidak pernah mempunyai perkara seperti itu! Satu dalam pengalaman seumur hidup !! Sangat menyukai gelanggang di mana anda boleh bermain beg dan melepak, di luar. Tempat yang sangat bagus! Suka! Tidak sabar-sabar untuk kembali tidak lama lagi!

be sure that this is the worst service i’ve ever seen in a hotel, period. I tried to do something nice for my girlfriend, called 8 times from Spain making sure that she would have flowers delivered to her room for her birthday, the entire staff was completely misaligned, some said it was possible to add chocolates or cake to her room delivery, others said nothing was possible at all. At the end of the day, when i called a 9th time, it turns out they delivered them to the wrong room and wouldn’t even have realized if i hadn’t called them back again. this is the worst service i’ve ever seen in a hotel as well as the worst management and staff i’ve ever spoken to, period. even if this were a 1 star hotel, let alone a 3 star hotel.

I was in town for a convention - this hotel is in a great location. It also has access to the People Mover that stops at the Convention Center. The staff (Todd) could not of been nicer. My room was ready when I arrived early. This hotel offers two on site restaurants - IHOP and Appleby's. There are several restaurants that are walkable. The room was king size with a great city view - had a large sofa very comfortable. The offer a convenience store and a concierge on site. This hotel is right on the water you can see Windsor, Canada from your room. The area the hotel is in is very safe - you can walk to the GM building. They need to use 2 ply toilet tissue, the bath tub was dripping, the hallways are not real quiet. All in all a great visit. This hotel will be undergoing a full renovation soon.

Great second time stay in Detroit here. Originally visited here in October 2022 to catch a devils red wings game at little Caesar’s arena due to to close proximity to this venue. Had a pleasant stay here although was super short as I arrived mid afternoon and left very early morning next day. I decided to book again for another devils red wings hockey game event at little Caesar’s arena in January 2023 and was even more impressed with this stay. Upon arriving at 3, first encounter was with valet to drop off my car. Very pleasant and made me feel quite welcomed (note there is only valet parking here and there is an extra fee for this). Then stopped by the front desk to see if a room was available to check in and the front desk manager (can’t recall the name) was so pleasant and provided and alternate room To check into immediately. It was an upgrade due to diamond status and the room didn’t disappoint at all. Additionally reminded me about the food and beverage credit and breakfast in the morning and went out of his way to provide some snacks and bereaves due to the unexpected delay with the computer system taking a while to process the keycard (thank you!!). Room itself was corner king suite - clean and large room perfect to unwind a little while before heading out the game. Little Caesar’s Arena is short walk to and from. Next morning stopped by for breakfast which again didn’t disappoint and the server / hostess made me feel welcome and as if I was at home! Had a fresh omelette made with some waffles coffee snd potatoes. All fresh, tasty and filling. Overall can’t say enough positive things about this location and the staff, and look forward to my next Detroit stay here.

The staff was rude from the very first phone call. Refused to take our reservation over the phone. When we arrived we found out there was a $100 deposit that was required-talked to others in our group-they were not charged that fee. I tried to talk to the girl at the front desk she wanted no part of listening to me. Our entire group ( we were there for state wrestling finals) and our keys were all uncoded for our 2nd night. So after a long day we ALL had to go to the office and get new keys. The rooms were dirty-very dirty. Hair in the shower, our friends room had glass on the flower and messages left from Valentines Day on the counter. Almost no hot water-the front desk person had no way to get extra towels. Rooms had 2 towels with a 4 person occupancy. We tried to book somewhere else but due to the wrestling finals we couldn’t find any other place with availability. This is not a Baymont standard hotel and we are very dissatisfied. I will be disputing these charges with my bank.

Nice but expensive

APEC部長會議舉辦地，房間很大，部分實施有些老舊，酒店大堂不算大氣。周邊環境算安靜，治安還好。走去主城區核心區也就幾分鐘。