Pengguna Tetamu
10 Februari 2023
NEVER GO THERE. I wouldn't even deign to give this hotel a one-star rating. It was a horrible place. The staff's behavior was extremely egocentric. I saw that they offered free airport pick-up on their website, so I called to confirm. Initially, I was told that I would have to pay 1000 taka (10 dollars) for the service, so I had no intention of taking it. However, they later called me back and confirmed that the service was indeed free and that they would send a vehicle for me. I was forced to wait at the airport for an hour and a half, only to find out that I still had to pay 1000 taka. It was a bizarre situation, and I could have traveled to the hotel without waiting for half the cost. When I questioned the staff about it, there was no genuine apology, only an egocentric response. The room was also nothing like the pictures on the website, which was a deceptive advertisement. The service was also very poor. I had to continually call for my room to be cleaned, and there were far too many mosquitos, which will make you sick. Lastly, they offered me a discount of 54 taka (0.5 dollars) on my room rate so that I must leave a positive review here, which I never asked from them lol. This hotel was truly horrendous.
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