Hotel berhampiran तोपचांची लेक बराज, Dhanbad

Good: rooms are specious and clean, good ambience. Staff behaviour is good. Areas need improvement: 1)restaurant don't have icecream other than vanila 2)tv connection got disconnected almost every half an hour 3) wi fi conncetion is poor. Also disconnected frequently 4)bar don't have any wine collection. Even beer brands are also limited. Only cheap brands are available

3. There huge problem of electricity ac is not properly working no remote for ac, geyser also not properly working, room and bed not cleaned every day. No water no glasses in the room, foods are average, no toilet kits in the toilet, even no intercom in the room. It should not be delux room service.

I guess ”Poor” is the wrong word for Parklane Resort and its staff specially Mr. Vikarnt Verma and the front office staff ****** Singh. The best word to define them was Greedy and Notorious. Now I will explain why I am saying so, I have a booking in this resort for 2 nights that is 18th and 19th Feb 2020 under booking reference ID ********* via Agoda. As we were traveling to Dhanbad from Lucknow due to traffic congestion we reached late around 8:00 PM in the night and these guys canceled our booking and said they have not received any booking via Agoda. The best part Mr. ****** and ****** is trying to explain technical jargon. Dude, I manage a site with a billion transactions in 24 hours and I know what Agoda is. So after a long tussle, they just asked us to leave their resort by saying that they have arranged our rooms in Kings Resort which is just a dumping ground for us. I have not expected such a low mentality from these folks as we were a group of 10 people with kids & oldie people and we have booked an executive room so you can understand what kind of service we were expecting. This brings me conclusion either that Mr. Vikrant Singh is stupid and is not fit tourism industry or he is incapable of handling the situations like this. I would not say any good word for Mr. Vikrant and Pinky for selling our booked room to someone else who has booked the marriage hall in their resort. They have just unethical business practices with poor executioners like Mr. Vikrant and Pinky.

King's resort in gobindpur, dhanbad is a very nice place to stay with family and friends. And nearby dhanbad railway station and dhanbad bus station is approximately 13 km away. Hotel staffs behaviour are polite and helpful.