Hotel berhampiran ALDI, Downers Grove

Bersih. Lokasi yang baik. Makanan yang sedap di sekeliling. Meja depan sangat bagus dengan daftar keluar lewat

The hotel is about 30 - 45 minutes drive from downtown Chicago and 20 minutes drive from O Hare airport. The room is spacious. A hotel with nice view and good for someone looking for a quiet & relaxing getaway.

Very bad experience! Loud music party next door for the whole midnight, hotel service is not that good.

The bed was very hard and uncomfortable. The pullout bed from the couch was broken. The hotel itself was beautiful. The breakfast buffet could’ve used a few more options for $20/person, no bacon, no pancakes or waffle maker.

Chef Jeffrey Dobbs was outstanding and the bartender David made a very good Old Fashioned for me. Chef Jeffrey cooked up a salmon dinner perfectly. He also whipped up a delicious dessert of ice cream, chocolate brownie with fudge sauce. Chef came out to say hello and was quite personable. Five plus stars for Chef Jeffrey!!!! Your people at the front desk in the PM hours were not the sharpest and or attentive. Walked by the front desk many times since I stayed at this property five nights on two different business trips. The evening front desk group looked as if they did very little to nothing productive. Just standing at the front desk waiting for their shift to be over. Note: There were other more competent looking and productive people at the front desk that showed interest in what they were doing during the morning hours. I'll stay at this property again because Maria who is the breakfast hostess in the morning is very nice. Your breakfast selections and quality is excellent. Kudos to Chef Jeff again for the breakfast quality/taste and of course Maria who makes sure each guest is attended to and coffee if hot and ready. See you next time.

芝加哥是個讓人難忘的地方，這個酒店在郊區，離鬧市區很遠，背後是公路，酒店大廳很大氣，擺放很多桌椅。衹要註冊，就可以得到免費的早餐。我們入住這家酒店的時候，前台接待的黑人小弟弟很可愛，是個乖孩子。房間裏面有沙發，但是被子是發黃的，讓人膽顫。

The location of this hotel was perfect for our ”why” we were there. I wish I could say the same about the hotel itself. The customer service was pleasant. The beds and pillows were comfortable. The bathroom was way too small, and the shower curtain was too short for the bathtub shower. The hotel is huge, and the hallways were taken care of, however, the stairs we took were never taken care the 4 days we were there. There was no ice machine on the floor and when we did find the ice machine it was broken down. They have a big pool area, and it was not in use and there were no places outside for a family to sit and enjoy time outside. This could an amazing place for what it looks like it wants to be a facility for weddings or large meetings you need to up your game. It's the little things that could make a big impression. No maintenance on site? As a request for the light on the mirror was out and the sink didn't drain.

To Whom it may concern, my experience with this hotel was not a good one. When I first checked in on 8/14/24 The checked me into room #257 which seemed to be a storage room with paint buckets and different things. So I walked back to the front desk and explained to the guy at the front desk that the room was a storage room. He said I thought i put #207 I said no it was #257 here is the video that i took with the key and room number. The guy at the front desk said and the door opened? I said yes. He apologized then gave me another room. #221. So I went to that room to inspect it to make sure it was ok, only to discover that there were stains on the sheets and black mold in the bathroom on the cieling. and it looked to have been painted over, and not done well. I then went back to the front desk, They guy was leaving for the night and a female was there so she gave me another room #357. She stated to let her know how that room was. To my suprise it was better. I think the the hotel can be upgraded a little more and housekeeping should make sure they are verifying that the cleanliness of the room is up to par. I then parked in the back of the hotel, to be closer to my room, and none of the doors let me in with my key i had to walk all the way back to the front of the hotel just to get into the building. When I got there the guy at the front desk stated that we can walk out the doors but we cant get back in. I then asked then what the point of the doors having key access if the keys wont work. a little frustrated at this point. so I left it alone. I thing I should receive so type of accommodation for the inconvenience. Then there was a $12 fee per person for breakfast. I thought Breakfast was included. But that was that. Also the coffee machine didn't work in the room. I was not happy. But the DNC was in town and there was no other place to book everything was sold out so I stayed, But I was not happy at all.

Get ready to take the stairs! Elevators don't work, and nobody at the hotel even cares. I showed up for my stay and upon check in, I attempted to take the elevator to the 6th floor. The elevator got stuck and the doors opened half way. It stayed that way for a few minutes, until it went back down the 1st floor thankfully. Upon finally getting down to ground level, I advised the front desk person of this, and also found the other elevator was out of service. They looked at me dumbfounded and didn't know what to say. They refused to provide any credit or compensation. I then had to take all my fully loaded luggage up 6 flights of stairs. The manager of the establishment will only respond if you submit a bad survey after your stay, and even then won't respond to you at all after you try and communicate about the issue / experience. Corporate won't do anything either, so it's a dead horse. Do yourself a favor, and stay elsewhere. They don't care about their customers obviously, or the property, as it's definitely in need of repairs. No customer service here at all! Bad business.

We enjoyed our clean comfortable spacious room. The staff are welcoming and made us feel at home. The breakfast was tastee and the location is close to the expressway and local restaurants and stores. The pool was Ok it appeared larger online we had an awesome time anyway. We'll definitely return when visiting the area in the future.